Never thought I was spend so much on a bin, however it's value has been proven. Had the product 5 years, bin was not opening fully, contacted customer services and they quickly identified the problem... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely outstanding Customer Service ! I had some issues with soap dispenser which sudendly stopped working .The communication from the moment I have emailed was 5* .Confirmation from R&D depar... Se mer
I bought a Eko Hanna bin off Amazon, once unpacked I realised the bin ring was missing. The original seller was nowhere to be found. I contacted the Eko UK based customer services and within 24hrs the... Se mer
After many years of faithful service my bin developed a fault. I contacted the customer service team for assistance. Lara dealt with my query. She was able to quickly assist me and ensure that I g... Se mer
Företagsinformation
Skrivet av företaget
Welcome to EKO Home! EKO re-imagines your home with products designed with beauty and intelligence in their heart.
Kontaktuppgifter
Storbritannien
- support@ekohome.co.uk
- ekohome.co.uk
4,8
Utmärkt
258 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Automatic rechargeable soap dispensers
Ordered EKO home automatic soap dispensers. Delivered quickly and easy to charge and set up. Smart design, can see if they need to be refilled and avoid the use of batteries. We have them in the kitchen and bathrooms. When I had a technical issue with one of the dispensers, Customer Services sorted it out promptly and politely. Hence the 5 stars.
6 november 2023
Omdöme utan inbjudan
Great products
Great products, quick delivery and a significant improvement on our existing bins. Whilst there was a problem with one of the touch lids, this was quickly resolved.
10 november 2023
Omdöme utan inbjudan
Very good customer service and product
I had a problem with the mechanism of my bin. I decided to try to find the spare part on their site. Quick response and quickly resolved the problem.
I'm happy with their service! If I didn't try to find the part, would probably buy the whole bin which would cost more than triple the part!
19 oktober 2023
Omdöme utan inbjudan
Touch free soap dispenser
I purchased the touch free soap dispenser. Well made and of good quality build. Easy to maintain and charge. I did have an issue and took this up with Eko customer service. They were quick to respond and resolved my issue promptly and politely. I highly recommend. Thank you EKO
9 november 2023
Omdöme utan inbjudan
Absolutely fabulous customer service…
Absolutely fabulous customer service and what an asset Lara is! She left no stone unturned to resolve my issue with an out of warranty bin. I am now the very happy possessor of a new bin - and a really speedy resolution!
Thank you and well done!
7 november 2023
Omdöme utan inbjudan
Lost part that was replaced speedily…
Lost part that was replaced speedily with a fantastic Customer Service led Experience from Lara.
Love these bins got 2, household and recycling!
6 november 2023
Omdöme utan inbjudan
The bin is simple but really well…
The bin is simple but really well designed, keeps bags in place so no spillage when getting them out and the linking feature is great. I have my ordinary rubbish & recycling bins linked together and they take up a small amount of room.
Recommended
27 oktober 2023
Omdöme utan inbjudan
Liners
Great liners - they fit the bin correctly, unlike supermarkets generic liners.
22 oktober 2023
Omdöme utan inbjudan
Excellent product
Excellent product. Customer service was superb- particularly communication from Lara.
21 oktober 2023
Omdöme utan inbjudan
Great customer service!
We had an issue with the bin that arrived, but the Customer Service team were very efficient at arranging a replacement.
Excellent customer service and would happily use this company again!
19 oktober 2023
Omdöme utan inbjudan
I am delighted with the self raising…
I am delighted with the self raising lid on my kitchen bin.
13 oktober 2023
Omdöme utan inbjudan
Great bins
Great bin, quick delivery.
They are lovely bins - this is my third one now and realised I have spent £450 on them which I think is a bit pricey for a bin.
However, I love the 80l one that I got as well as the 20 x 20 recycling one.
9 oktober 2023
Omdöme utan inbjudan
Excellent service
The caddy I ordered arrived damaged. It was easy to email Ekohome who responded instantly, guided me through the process and swiftly replaced the damaged item. I am pleased with the caddy, which is a neat design giving easy to use kitchen worktop waste disposal.
26 september 2023
Omdöme utan inbjudan
Excellent Bin
We needed a food waste bin of a size to fit in a pull out drawer in our kitchen. The EKO bin fits exactly and the opening is exactly where we need it to be. The quality of the bin is excellent and I love the colour.
13 september 2023
Omdöme utan inbjudan
Great bin
Love the sensor bin bought for the bathroom. Just the right size, and nearly silent in operation. This one is rechargeable and we’ve had it several weeks and not had to charge it yet.
23 augusti 2023
Omdöme utan inbjudan
Sandra
This is the best bin I've ever had. Like the touch-free opening. It looks stylish in my new kitchen and fits with the decor perfectly. Wish I had found this sooner, well worth the price.
6 september 2023
Omdöme utan inbjudan
Needed a replacement lid
Needed a replacement lid. No issues at all. Very helpful. Will never be going back to a non sensor bin. I brilliant idea. Many thanks to their team.
15 september 2023
Omdöme utan inbjudan
Best food caddy liners
Best food caddy liners I have found. They are strong and don’t fall apart. Quick delivery too.
10 september 2023
Omdöme utan inbjudan
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