The website is awful! It kept changing the language to Welsh. The links given for the app.graduation uni register doesn't work (I tried multiple Internet browsers). I had to keep refreshing the phot... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The people at my graduation were really friendly and helpful so no issue there. However I just can't get behind the pricing at all. Renting a gown for 2 hours to be given back, for 56 great bri... Se mer
Företaget har svarat
Graduated from University of Liverpool yesterday and the team at E&R were so helpful. I wanted to keep my gown for an extra night so I could get photos with my kids and Scott was really understanding... Se mer
Företaget har svarat
I recently graduated from Queen Margaret University and forgot to get my professional photos taken on the day of graduation and so went back the next day and asked if I could get them taken then as th... Se mer
Företaget har svarat
3,9
Bra
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful employees and good quality
Very helpful employees and got the right sized gown fitted in good time and with clear communication about what I needed. When I needed it and where I needed to go to collect.
Felt clean and comfy
Seemed fairly expensive but don’t think that’s unique to Ede & Ravenscroft and had to get it anyway
8 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Hello,
Thank you for your positive feedback.
We're pleased to hear our gowning process on the day of your ceremony went smoothly for you.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Experience was great
28 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Symone,
Thank you for the positive feedback regarding our services.
Many thanks,
Alice
Graduation
The staff were very well organised, acp and gown found in a matter of seconds. So glad there was someone there to dress me.
30 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Hello,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
The staff were very friendly (lots of…
The staff were very friendly (lots of smiles) and helpful. There were no problems with my gown. They answered all my questions.
3 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Sam,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
I was surprised with the level of their…
I was surprised with the level of their performance and gown collection coordination! Everything was well plan and arranged, Staff was very helpful in assisting with put on the gown. Overall, excellent service.
27 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Hello,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
We aim to deliver a high-quality service for the graduates, and we’re pleased to hear that this service has been fulfilled.
Congratulations on your achievements!
Many thanks,
Alice
Poor results
You can click better pictures with your phone .Very dark,old style pictures.probably done so that people then choose add on.Like brightness,spot reduction,clarity etc
4 september 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Fiona,
Thank you for your feedback regarding the photos received. I'm sorry to hear the that the photos received weren't to the standard you were expecting.
We are more than happy to look into your photos further for you. Please email us at the below email address:
customerservicesmanager@edeandravenscroft.com
Please ensure to include your name and order number in your email.
Kind regards,
Alice
Friendly made me feel comfortable as I…
Friendly made me feel comfortable as I was very anxious on the day
Great job
30 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Courtney,
Thank you for your kind comments regarding our wonderful staff.
We're pleased to hear that our staff made you feel comfortable for your graduation.
Congratulations on your achievements!
Many thanks,
Alice
Efficient service
Efficient service, lovely staff, made my graduation day extra special 🤍
28 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Karen,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Excellent and quick service
Excellent and quick service, gown fitted very well.
4 november 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Kaung,
Thank you for your kind comments regarding our members staff. We're pleased to hear that the gown fitted well for your special day.
Congratulations on your achievements!
Kind regards,
Alice
Very professional staff members
Very professional staff members. Thank you!
2 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Olusola,
Thank you for your positive comments regarding our members of staff on the day.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
Quick and easy
Quick and easy - although the collars need a wash!
Would be helpful if there was a place to drop off closer to Cathedral rather than walking back to University
8 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Kerry,
Thank you for your feedback regarding our gown hires. The feedback provided has been noted.
Please be advised that the venue for the ceremonies is organised by the University.
Congratulations on your achievements!
Many thanks,
Alice
did the job very well
8 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Hello Salman,
Thank you for the positive feedback regarding our services.
Many thanks,
Alice
Beautiful graduation gowns & amazing experience!
Amazing experience with Ede & Ravenscroft at Imperial College for Graduation in October! Thank you so much for an impecable service & high quality!
8 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Hello Carmen,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Highly recommend if you need to hire two hoods
I already had a Cambridge degree (MPhil) and was about to graduate for my PhD. This means that you will need to wear your MPhil hood at the Senate House and only after your graduation you are entitled to wear the PhD hood. Ede & Ravenscroft's online ordering system actually recognised my need and gave an option to hire PhD hood at the checkout at a much more reasonable price than its competitor. You'll have to pay more than £60 to do the same at Ryder & Amies, and their online ordering portal doesn't even have an option to hire additional PhD hood. Highly recommend if you need to hire two hoods at the same time.
25 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Hello Peter,
Thank you for providing positive feedback regarding our website and gown hire services.
We aim to deliver a high-quality service for the graduates, and we’re pleased to hear that this service has been fulfilled.
Congratulations on your achievements!
Many thanks,
Alice
Amazing
Amazing, great quality. Linda and Vicki were so accommodating. Lovely women!!
30 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Precious,
Thank you so much for your kind words! We are thrilled to hear that Vicky and Linda provided a top-notch experience. We will be sure to pass your praise on to them ✨.
Thanks again for taking the time to share your feedback!
Kind regards,
Albert
My gown looked great
30 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Michael,
Thank you so much for your kind words! We are thrilled to hear this.
Thanks again for taking the time to share your feedback!
Kind regards,
Albert
Vicky and Linda absolutely top drawer
Vicky and Linda absolutely top drawer
30 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Ben,
Thank you so much for your kind words! We are thrilled to hear that Vicky and Linda provided a top-notch experience. We will be sure to pass your praise on to them ✨.
Thanks again for taking the time to share your feedback!
Kind regards,
Albert
Awful extortionate prices
Awful extortionate prices. Only a fool would use them for photography. They want £45 for a digital photo?! madness!
27 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Mike,
Thank you for your feedback regarding our products.
I'd like to take the time to explain the pricing of our Digital Image product. We price the Digital Images a certain price due to the copyright owner ship of the product. This means you are free to print the image or post the image on your social media.
For further assistance or queries regarding our products, please do not hesitate to visit our contact form:
https://www2.edeandravenscroft.com/contact-us/
One of our agents will be able to assist you further with your query.
Kind regards,
Alice
Kerry Murphy was so wonderful
Kerry Murphy was so wonderful! She helped us so much and went the extra mile to give us a great experience. We are so grateful
27 oktober 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Hi Deborah,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Extremely Poor Graduation Photography and Customer Service
I had a terrible experience with Ede and Ravenscroft’s graduation photography service. The photos were poor quality with black marks caused by a camera fault, and I had to go through 44 emails just to get an acceptable version. The final images were cropped badly, the mounts were dented, and further edits were made without my consent. Communication was slow, confusing, and at times rude. I paid for professional photos to capture a special day and instead received stress, disappointment, and poor customer care. I would never use this company again or recommend them to anyone.
15 juli 2025
Omdöme utan inbjudan
Svar från Ede & Ravenscroft
Dear Druv,
I am sorry to hear this. This is not the standard of customer service we like to provide.
Please follow up your query to the below email address:
customerservicesmanager@edeandravenscroft.com
You will need to include your name and order number. One of our representatives will be in contact with you to discuss your query further.
Kind regards,
Alice
Detta är Trustpilot
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