ECOS Paints Omdömen 

577
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I got this as I am allergic to house paint... I get dizzy and a sore throat. I hoped this would be an alternative options for me, and although it's better, I still got a headache and sore throat. Wh... Se mer

Betygsatt 5 av 5 stjärnor

Fast delivery. Paint color correct. Covers nicely in two coats. Keeps my rescue parrots and myself safe from fumes and toxins.

Betygsatt 5 av 5 stjärnor

The paint color match turned out perfect! The smell is minimal, which was very important for me with painting my nursery and baby being here any day. I was shocked how quickly the paint made it to me... Se mer

Betygsatt 5 av 5 stjärnor

I am beyond pleased with ECOS products! Order arrived expedited, as requested, and I was pleased surprised by the fact that there was no odor at all and product went on smoothly and nicely. I was thri... Se mer

Företagsinformation

  1. Färghandel
  2. Dekoration- och inredningsbutik
  3. Färgtillverkare

Skrivet av företaget

Our selection of eco-friendly paint, primer, and stains features products that are free of VOCs and harsh odors. Explore our inventory to find what you need!


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

577 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(577)

31 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

So many color choices!

Ordered some samples for our new build and they arrived very quickly! I was extremely pleased with the order process and the wide variety of color choices available. Highly highly recommend!

23 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad customer service and no ingredient transparency

Candace from customer service is terrible. I contacted them to ask for the ingredients in their pet primer because it's not on the website, but for two emails straight she didn't bother to answer and just kept insisting it's on the website, despite sending her screenshots proving that it's not there.

They advertise on the site that they have ingredient transparency but yet it's not available and impossible to ask for.

22 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Inconsistent Product and Terrible Customer Service

I'm disappointed with the product I received. I recently purchased two gallons of the same colored paint; one was much more pasty than the other and did not spread well on my walls. Additionally, one gallon of paint was slightly darker, which is visibly noticeable on my walls. Based on your square footage calculator, I should have had more than enough paint to cover the walls. However, the two gallons fell far short and covered less than half of what the calculator estimated. I only applied one coat. This was the first time I used ECOS paint.

After a lengthy discussion with your customer support representative, the best offer I received was a 30% discount code. Not only that, but the representative was rude and kept cutting me off. Whenever I tried to resume speaking, she would raise her volume and talk over me. To top it off, she demanded video evidence of me mixing the pasty gallon, which is highly unreasonable. As it was my first time using ECOS paint, I didn't know if the thicker consistency was normal, so it didn't occur to me to film it. I used up the first gallon before moving to the second. The square footage advertised on your gallons is wildly off, amounting to false marketing. I came up way short from your paint calculator's estimate with only one coat.

I will never purchase your products again nor recommend them.

14 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

HORRIBLE TECHNICAL / CUSTOMER SERVICE

In terms of technical / customer service, they don't even deserve one star. I called with questions about their products, and all they did was refer me to their website. I had already been on their website, and had some questions. So, since I am not a painter, I wanted to talk to a person. Given how expensive their paint is, it is absolutely ridiculous that they can't be bothered to talk to customers.

31 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Don't hesitate to use this fantastic company and products

Your company and your products are great.. more than great! My husband and I are chemically intolerant and didn't know how we were going to complete our DIY stairway project...and with 3 kitties, needed a fast dry, non toxic, perfect product we thought we could never find! We are more than happy and impressed with you selling us a small sample, to the fast delivery of your amazing wood prep and tinted varnish. Our staircase came out beautiful thanks to your company.
10 stars from happy, satisfied customers..we will continue to use your products.

2 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Happy with order!

Order came ahead of expected delivery and as expected. Very happy with the color selected!

25 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent product and Customer Service!

Excellent product and Customer Service!
Customer service was wonderful in helping me choose the best product and with shipping and customs as I reside in Europe.
The primer arrived in a timely manner, no issues with customs, and the results on a wood bookshelf are amazing!
I have a condition called Multiple Chemical Sensitivity and with this product I've had no reactions. Someone painted the bookshelf for me outside of my home. I could smell something for the first two days, however without being sick.
About a month has gone by and I am healthy and happy to admire my bookshelf in all safety!
I am purchasing another gallon today!
Thank you Ecos!

26 april 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Pretty good

Quick ship, item as described. Although it did look far more glossy in the company's picture, still a nice color.

18 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BUYER BEWARE

BUYER BEWARE! Use Clare or AFM Safecoat! I have used Ecos Paints for several years with no issues in two houses with various applications. I ordered a white paint and a sherwin Williams color match to succulent green. The color match was beautiful, but the paint was horrific. We had a cabinet maker who previously co-hosted an hgtv show build and paint two separate cabinets for us. The white cabinet turned out just fine. The green one was a disaster. Although it was semi-gloss it had a chalky texture and poor coverage. Then the fun began. Going back and forth over email with a customer service representative and the CEO about the application, conditions, dry time, etc. It all was the same as the white cabinet that turned out beautifully. They requested I send the paint back for testing. Shocker…it worked just fine for them, but after the poor customer service up to this point we weren’t surprised. A professional painter had to come in to fix the cabinets for us because they were scratching horribly with every touch. You could take a towel to the paint and wipe it up. He said it wasn’t an application issue but too much pigment in the paint making it dry. It was like a chalkboard paint, not a semi-gloss at all. So after spending a couple thousand with Ecos over the years, never complaining or having an issue, they refuse to refund my $300 worth of paint. I didn’t ask for a refund on the primer, I didn’t ask for help with labor costs since I got a faulty product, I didn’t ask for anything crazy. I will never use their product again because the customer service is horrific. Customer service is great when you’re on the initial side of buying, but fails you on the other side. You can see a similar pattern from their lower reviews. I’d use Clare of AFM Safecoat instead. Don’t expect a dime of your money back if their product doesn’t perform. They will deny and blame others.
Edit: filed a claim w/BBB and they continue to deny. They claimed they offered to send me replacement paint, but I declined. They NEVER offered this and I have proof through emails. Curious what lie is next. Please don’t buy their products! Look at google reviews!

27 mars 2024
Omdöme utan inbjudan

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