We use EcardForest for our group greeting cards, there's a great choice and the platform is easy to use. The customer service is efficient and responsive with a particular shout out for Simeon who he... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Card was great and the customer service after when we were trying to send the card was stellar. Thank you Miha for providing prompt assistance providing screenshots and links on how to tackle the p... Se mer
I really like using the online card provided by EcardForest, the systems is simple to use and there's also a money collection option which allows the recipient to choose their own voucher, so no more... Se mer
I got my ECard for my farewell from my last org and I faced an issue with the voucher the team has provided for me. I send a mail for help and I was supported with quick response and fast resolution w... Se mer
Företagsinformation
Skrivet av företaget
EcardForest offers online group ecards. Our goal is to enable easy group signing no matter the distance, while being ecologically friendly at the same time. We have an amazing selection of handmade birthday, farewell, baby and wedding ecards.
Kontaktuppgifter
128 City Road, EC1V 2NX, London, Storbritannien
- contact@ecardforest.com
- ecardforest.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simple service, responsive support
First time experience with EcardForest. Reasonable selection of cards and straightforward to create, sign and deliver. I did have a hiccup in that my card was somehow duplicated, but the support team responded promptly, were professional yet friendly, and resolved things without any drama or delay. Ability to share, download and/or schedule delivery of the signed card covered all the bases too.
Very Speedy Response
The email address used for me to receive my card and collection was my work one which was about to be switched off. I emailed EcardForest with my dilemma and they expedited my voucher immediately so I could download it before losing access to my emails.
Prompt customer service
I accidently put the recipient's email address instead of mine in billing information. Dayana quickly corrected the mistake and was very responsive. Thank you!
Great customer service from Dayana!
I needed to contact customer service and was blown away by how quickly they responded. Dayana was fantastic and solved both my problems very promptly. We've been using e-card forest for a few years and I have no complaints!
great support
Making the card was easy, good user interface and nice options!
When I ran into difficulties for sending and paying for the card, Dayana was extremely friendly, helpful and fast in replying and proposing solutions.
Great experience, thank you!
Concerns Dealt with effectively
Dayana resolved my concerns very quickly and promptly. She was excellent.
Fast Response
Fast, helpful response to my query, even though it was a weekend!
Great Customer Service
I accidentally put a different amount on the card than I had wanted. I emailed the company and Dayana was very helpful in getting the amount fixed and getting a refund on my card.
Great customer support by Ms.Dayana and…
Great customer support by Ms.Dayana and quick actions with easy resolutions
Excellent customer service
I was given an EcardForest card but when I came to use it , I was told it had expired. I contacted customer support and within an hour Dayana had sorted the issue which was a huge relief to me. From them on, the card was very easy to use. Excellent customer support.
Ecard Forest E-cards and gifts are excellent
Ecard Forest basically organised the card and gift for us as a colleague was leaving. The process was so easy, basically I chose a card and then send the link in an email to everyone to sign. Even better there was a donation link to pay money towards a gift card which the recipient then chooses once you forward the link onto them which has the card and gift options. Thank you so much Dayana as you were very prompt also in replying to my question that was already answered if I looked properly on the site. Definitely recommend this company for e-cards and gifts 🌸🫶
great help from the team!
Quick response
Dayana was very professional and replied to my query very quickly
I had a wonderful experience sending…
I had a wonderful experience sending the e-card farewell message to my colleague who had left. Additionally, I received excellent customer service from Dayana, who was very helpful in sorting out my query.
Thank you for your rapid response
Your rep Dayana was very quick to respond to my issues and continued to support me until it was resolved. She was very polite and informative.
Dayana was very helpful and promptly…
Dayana was very helpful and promptly resolved my issue
Excellent service to resolve a query by…
Excellent service to resolve a query by Dayana
Great service!
Dayana was quick to help and so nice to work with!
Simple to use
Detta är Trustpilot
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