We use EcardForest for our group greeting cards, there's a great choice and the platform is easy to use. The customer service is efficient and responsive with a particular shout out for Simeon who he... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Card was great and the customer service after when we were trying to send the card was stellar. Thank you Miha for providing prompt assistance providing screenshots and links on how to tackle the p... Se mer
I really like using the online card provided by EcardForest, the systems is simple to use and there's also a money collection option which allows the recipient to choose their own voucher, so no more... Se mer
I got my ECard for my farewell from my last org and I faced an issue with the voucher the team has provided for me. I send a mail for help and I was supported with quick response and fast resolution w... Se mer
Företagsinformation
Skrivet av företaget
EcardForest offers online group ecards. Our goal is to enable easy group signing no matter the distance, while being ecologically friendly at the same time. We have an amazing selection of handmade birthday, farewell, baby and wedding ecards.
Kontaktuppgifter
128 City Road, EC1V 2NX, London, Storbritannien
- contact@ecardforest.com
- ecardforest.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy to use and excellent customer…
Very easy to use and excellent customer service!
Email correspondence
When contacting the company, the correspondence was fast, effective and friendly. Excellent service!
We had a wonderful experience with…
We had a wonderful experience with Ecard Forest. The platform is intuitive and made the entire ecard process simple and enjoyable. A special thanks to Dayana for her exceptional support, she was responsive, thoughtful, and ensured everything was taken care of smoothly. Truly appreciate the service and would happily recommend it.
This card gave opportunity for our…
This card gave opportunity for our international partners to be able to share their farewells to our EA.
Top notch, excellent products and service!
I want to personally thank Ecard Forest for the wonderful service they provide. I had never used ecard services until now. Your site is so easy to use, and reasonable for our purposes. The selection of cards was beautiful, and I really love that once a card is scheduled and paid for, that people/friends can sign right up to the time the card is delivered. Such a huge help! Kim
Great Product, Even Better Customer Service
Received a gift card from colleagues (yay!) but was unable to redeem (boo!) Thankfully, EcardForest's customer service rep was super helpful and resolved the matter swiftly. I would not hesitate to recommend their service, knowing that a good product is backed-up by a customer service team that cares.
Last minute issue sorted super quick!
I only have a couple of days to complete a card and I found I had not set the card up quite right, to my account. Dayana saved the day, replying so quickly. Huge thanks!
Dayana at eCardForest was super helpful…
Dayana at eCardForest was super helpful when I emailed the company for some advice. I would highly recommend this company as their customer service is excellent.
A big thank you to Dayana.
Perfect for overseas
Customer service was quick and accurate when needed. Cards are easy to pick and manage. Can't fault it!
Dayana was very quick and sufficient…
Dayana was very quick and sufficient with my query. It was very nice dealing with her.
Great customer service!
Yay Dayana from Support
Dayana from support helped me right away with my problem. I had a payment failed error that made it impossible for me to schedule the card or even make another payment. She unblocked me and also in the process paid for it herself.
Super quick service
My query was resolved in super quick time, thanks to Dayana's excellent service
Professional Service and quick response…
Professional Service and quick response times.
Great product and service!
I created an ecard for my friends wedding. It's easy for distributing and can view on mobile phone. The founder is also very helpful to get me the Chinese PDF file!
helpful customer service
I initially got completely lost trying to send the card to the recipient and genuinely thought I had lost the money I contributed. However, Dayana from customer service helped me within a few minutes. She was calm, patient, and extremely helpful, and she quickly resolved the issue for me. I’m very grateful for her support.
Wrong email address
I had a little issue that I'd put the wrong email address in and I was contacted straight away after delivery to tell me this. Right email and it went to the right person. Thank you Dayana
Great service
Having found that i sent incorrect email address, i contacted support, only to find things sorted after a few minutes of my request. Thank you Dayana for your prompt action.
i was not able to download my PDF…
i was not able to download my PDF receipt due to company firewall so i sent an email requesting one be sent to me instead. Dayana replied and sent me the PDF version of the receipt the very next day so i was very happy with speed and communications regarding this. Thankyou Dayana :)
Detta är Trustpilot
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