We use EcardForest for our group greeting cards, there's a great choice and the platform is easy to use. The customer service is efficient and responsive with a particular shout out for Simeon who he... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Card was great and the customer service after when we were trying to send the card was stellar. Thank you Miha for providing prompt assistance providing screenshots and links on how to tackle the p... Se mer
I really like using the online card provided by EcardForest, the systems is simple to use and there's also a money collection option which allows the recipient to choose their own voucher, so no more... Se mer
I got my ECard for my farewell from my last org and I faced an issue with the voucher the team has provided for me. I send a mail for help and I was supported with quick response and fast resolution w... Se mer
Företagsinformation
Skrivet av företaget
EcardForest offers online group ecards. Our goal is to enable easy group signing no matter the distance, while being ecologically friendly at the same time. We have an amazing selection of handmade birthday, farewell, baby and wedding ecards.
Kontaktuppgifter
128 City Road, EC1V 2NX, London, Storbritannien
- contact@ecardforest.com
- ecardforest.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast communication and follow up
Easy to use and a great selection
Really simply to use and a great selection of cards for all occasions to choose from. Great price too. I needed to use the query system and got a very help reply the very next day. Would definatley recomend.
Excellent customer service
I had trouble revealing my gift card code but I emailed the support and in THREE minutes Dayana had fixed the issue for me. Insanely good customer service and a great company overall to send e-cards to friends overseas.
Easy to use
It is very easy to create and manage a card. If anything happens, you can always count on customer support with their prompt actions.
Dayana was really helpful in resolving…
Dayana was really helpful in resolving my issue!
Dayana's service was fantastic!
Dayana provided fantastic customer service. I got a quick response which completely resolved my issue. The correspondence was extremely polite and professional. A pleasure to deal with.
Loving this website
Loving this website ! Excellent navigation, multiple options to choose from and top notch customer service. Have used it 2-3 times to arrange for cards & have been pleased with the experience every time.
I had a small hiccup but Dayana from…
I had a small hiccup but Dayana from Customer Service helped me out so professionally and got it sorted!
Super easy to share and get everyone to…
Super easy to share and get everyone to add messages. Service team super responsive in issuing refund when I forgot to disable gift option.
Easy to use
Easy to use, great fast support when I needed to make a change.
This is my first time using this Support Dayana brilliant
This is my first time using this service and I asked for support as could not move text. The support lady Dayana got straight back to me ad sorted it all out for me. Brilliant service and thank you
Beware digital gift cards
People chipped in for digital gift cards expecting instant delivery, not multi-day delays (2 business days for a Delta gift card) and extra personal information (address, cell phone number) requests after receiving a gift. If verification or waiting periods are required, that should be made much clearer before checkout when people buy you a gift. Also for some gift cards there is a commission of 5-6% (Amazon, Walmart, Visa), totally disappointing.

Svar från EcardForest
Prompt response to my email and request…
Prompt response to my email and request from Dayana
I love the cards & creativity
I love the card & creativity of EcardForest, I have schedule cards to myself ☺️ There is a wide range of card for all kinds of occasions, different tools for fonts, sizes, adding photos, group signing, pool funds for gifts, scheduling, and more. Customer service is fast & friendly. A wonderful way to send notes around the world, and reduce my carbon footprint, while staying connected creatively.
Have you ever.....
Have you ever.....
Written an email to a company and got a message you can expect to be contacted in 48 hours. Well, I did get that message and in less than 10 minutes Dayana not only answered me but fixed the problem.
What great customer service and great work by Dayana for helping me out and saving me some embarrassment.
Thank you and I am glad I found this service.
Dayana was a great help
Dayana was a great help, when I thought all was lost she sorted it for me.
Contribution forwarding
We had some difficulty navigating the rules on how to forward the contribution to the recipient, but their support staff were very quick to assist and everything went flawless after that.
My vouchers were sent to me immediately…
My vouchers were sent to me immediately after i had chosen them. A couple of weeks later I change my mind about the retailer I wanted the vouchers for and these were swapped for me as soon as I asked without any quibbles whatsoever. I would recommend this company, Dayana was super helpful and friendly.
Dayana responded quickly and was able…
Dayana responded quickly and was able to help me resolve my issue
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







