We use EcardForest for our group greeting cards, there's a great choice and the platform is easy to use. The customer service is efficient and responsive with a particular shout out for Simeon who he... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Card was great and the customer service after when we were trying to send the card was stellar. Thank you Miha for providing prompt assistance providing screenshots and links on how to tackle the p... Se mer
I really like using the online card provided by EcardForest, the systems is simple to use and there's also a money collection option which allows the recipient to choose their own voucher, so no more... Se mer
I got my ECard for my farewell from my last org and I faced an issue with the voucher the team has provided for me. I send a mail for help and I was supported with quick response and fast resolution w... Se mer
Företagsinformation
Skrivet av företaget
EcardForest offers online group ecards. Our goal is to enable easy group signing no matter the distance, while being ecologically friendly at the same time. We have an amazing selection of handmade birthday, farewell, baby and wedding ecards.
Kontaktuppgifter
128 City Road, EC1V 2NX, London, Storbritannien
- contact@ecardforest.com
- ecardforest.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Professional and kind
Professional and kind. Found a solution with good customer service.
Exceptional Customer Service from Dayana
I had an excellent experience with EcardForest, thanks in large part to Dayana’s outstanding customer service. She was incredibly friendly, patient, and professional throughout the entire process. She took the time to answer my questions, kept me informed, and made sure my concerns were addressed promptly.
It’s rare to come across someone who is so dedicated to providing great customer support. Dayana went above and beyond to ensure I had a positive experience, and her kindness and responsiveness really stood out.
Thank you, Dayana, for your exceptional support. You are a real credit to EcardForest, and I wouldn’t hesitate to recommend both you and the service to others. Keep up the fantastic work!
EcardForest customer service
The website is a great way to let colleagues sign a card for a leaving colleague and organise a collection. Good choice of card designs and very easy to set up. I needed some help with keeping the card open for signing for a bit longer than planned and Dayana has sorted it out for me very promptly, many thanks!
Helpful and efficient support for my payout request
Huge thanks to Dayana for all her help resolving a manual payout issue with my collection pot. She was responsive throughout the process, explained my options clearly, and made sure everything was sorted out properly. Really appreciate the support!
Very fast correction and really happy…
Very fast correction and really happy with the customer service.
Nice idea and very easy to use!
Wow- what a great service!!
Wow- what a great service. Super easy to use and you can customize your card! The turnaround time to answer questions was very quick. If you have a bunch of people where you’d like to make a good impression with a group card… look no further!
Really quick at dealing with access issues
Really quick response when I had issues accessing a gift card I received and problem solved promptly.
easy to use and great customer service
I really like using the online card provided by EcardForest, the systems is simple to use and there's also a money collection option which allows the recipient to choose their own voucher, so no more second guessing their favourites!
On the odd occasion I cannot easily find the answer to something, Dayana is always quick to respond. usually within a couple of hours. thank you Dayana.
Ease of use
Ease of use. I tried about four different companies and could not get something that I was was happy with, they also became too complicated to navigate.
The steps to complete this card are straightforward and uncomplicated. The other advantage is , when I sent it to friends and family to sign, they had no problems doing so,
some of us are technologically challenged, and even those folks had no problems.
The response time , from Dayana, is lightening fast.
I’ve asked for help, two or three times , with changing the image on the card, she responded within minutes.
Very impressed. I will definitely be using them in the future.
Thank you
First time making an e-card
Created an e-card for the first time using EcardForest and it was quick and easy. I made a mistake and reached out for help and had a response within minutes as well. Incredible customer service and experience! I'll definitely be back! Thanks!
great customer support
The cards are so cute and meaningful
The cards are so cute and meaningful!
They are perfect for colleagues and I appreciate the environmental focus. When I made an account error, their customer support was very helpful and kind while assisting. I would recommend!
Dayana was great
Dayana really helped me out - and extremely quickly too. Was a great help, I really appreciate it :)
Loved how cooperative and proactive…
Loved how cooperative and proactive Dayana was.
Lovely Cards!
Ecards was easy to use and had very beautiful options for cards. I had a small payment issue and Dayana was so helpful and solved my problem instantly! I can only recommend them.
Excellent customer support!
We are a global company with a big workforce and need to create cards frequently. Someone in our Indian office create a card for a UK leaver with the contribution pot in Indian Rupees. I emailed asking for the pot to be changed to GBP £ and it was done by Dayana immediately! Fabulous support! What a wonderful employee you have there!
Detta är Trustpilot
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