Shameless Snacks Omdömen 316

TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I sent a message RE the first order reporting that it was processed while I was still considering - never received a response And THEN I got notice of a SECOND order AFTER it was too late... Se mer

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Betygsatt 5 av 5 stjärnor

These are surprisingly good. I finished them way faster than I thought I would and even ordered two more boxes in the interim. Second subscription order arrives tomorrow. They're pricy for a reason... Se mer

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Betygsatt 5 av 5 stjärnor

Not only is the product great tasting and provides a wonderful amount of fiber per day, the customer service is amazing! It's easy to order, the delivery is fast and did I mention every flavor is deli... Se mer

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Betygsatt 3 av 5 stjärnor

Love the product, Hate the complete and utter lack of customer service. I haven't seen such a low quality customer account setup since the invention of the internet! There is no way to track upcoming... Se mer

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Företagsinformation

  1. Livsmedelstillverkare

Skrivet av företaget

Eating healthy shouldn’t mean missing out on the snacks you love. We ❤️ candy. It’s more than just satisfying your sweet-tooth... it’s a sweet, nostalgic feeling. When we set out to make gummies with less carbs, sugar, & calories than regular candy, we knew they also had to taste just as good as the original.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

316 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent taste

Excellent taste! Raspberry is my favorite and I love the mixed flavor bag also. Highly recommend!!

12 januari 2026
Omdöme utan inbjudan
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Svar från Shameless Snacks

Thank you so much for the positive review!

Betygsatt 1 av 5 stjärnor

“Shameless” is right!

“Shameless” is a good descriptor for this company. As are “shady,” “deceptive,” and “dishonest.”
did not intend to order yet and was waiting for the place your order page after going to PayPal. I immediately sent an email asking them to cancel the order (this was a Saturday evening).
By Monday, they sent an email saying the order couldn’t be cancelled as it was being “processed.” I told them they shouldn’t be processing it as I had asked them to cancel it.
I tried to call and do agent chat and was not connected to anyone.
They are still refusing to cancel the order and refund, even though it hasn’t been shipped. Now they reference their “guarantee” but don’t mention what I read on their site: the purchaser pays to ship the snacks back AND they charge some kind of restocking fee.
I don’t want your product!!!

10 januari 2026
Omdöme utan inbjudan
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Svar från Shameless Snacks

Thank you for your feedback. We’re really sorry for the frustration you’ve experienced — we hear how upsetting this has been, especially since you reached out right away to cancel the order. That’s not the experience we want anyone to have.

We understand your concerns about the checkout process, the cancellation timing, and the return policy, and we apologize that this wasn’t communicated or handled clearly from the start. This is something we will look into more closely.

Please know that our Customer Service leader has emailed you privately so that we can try and resolve this issue to your liking. We don’t want anyone to feel forced into receiving a product they don’t want, and we appreciate you bringing this to our attention.

Betygsatt 3 av 5 stjärnor

Didn't receive full order see update

Ordered 10 bags, received 5. No one from customer service has responded. Would not recommend purchasing directly from them . Still no response from customer service. But received the rest of my order today. So ill change my rating to a 3.

6 januari 2026
Omdöme utan inbjudan
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Svar från Shameless Snacks

Thank you for your feedback. We do see that you attempted to contact our customer service team several times on Friday. We apologize that we were not available at that time due to high customer volume, and we are closed on weekends.

Our records show that customer service reached out to you today (Monday), at which point you let us know that you had received your full order and no longer needed assistance. We’re sorry we weren’t able to respond as quickly as you would have liked, and we truly do our best to support our customers as promptly as possible.

Betygsatt 3 av 5 stjärnor

Refunded for items I was charged for but never ordered

Update 1/12/25: Took many emails and finally a reply from the Director to rectify this mess. I shouldn't have had to go thru this in the 1st place, but I am satisfied my money was refunded and was allowed to keep the candy. PLEASE be careful when ordering to ensure you know the total price before purchasing. Hopefully they wll check on the issue I and others have had with being charged for candy that was not ordered & fix the glitch (?) using Paypal to pay, so there will be a chance to truly confirm the items ordered. I may do another review of the candy itself after trying it.

Prior review: Thought I'd give this keto candy a try. All I ordered was 5 bags (3 Watermelon & 2 Peach) and the box of trial bags for $26.95 (only because I wanted all of the "add-on" boxes to STOP!), and was waiting for a confirmation page to see the total (so I could figure out how to put it in my BUDGET!) and if the shipping was truly free as it had said. But there WAS NO CONFIRMATION PAGE before I was charged!?!
I had to get a password to even see "my order", and THAT is how I saw that it seems the 2nd charge in my Paypal account is for a SUBSCRIPTION?!? For 35 bags of candy??!
NO. Absolutely NOT. I did NOT subscribe. At least not knowingly! Why do you not give a chance for people to SEE the total of an order and then CONFIRM the order!?!
I am LIVID right now. I hate it when a company feels they have to trick people into purchasing their product. I do not have that kind of money to use on CANDY! Bot Emails say they can't change an order once confirmed, but there WAS NO CONFIRMATION!
Bot offered me a 30% refund to keep the stuff.... NOPE. I'll be sending it ALL back, as I now have a really BAD TASTE in my mouth from Shameless. I'll be sharing info about how Customer Service does not exist at Shameless to anyone who will listen. I should've read the complaints. Also discovered it's MANUFACTURED in CHINA!?!
Shameless should be ASHAMED for tricking people into spending an EXORBITANT amount of money on their "Shameless" candy.

DMGarrick

Sent via the Samsung Galaxy S20 FE 5G, an AT&T 5G smartphone
Get Outlook for Android

31 december 2025
Omdöme utan inbjudan
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Svar från Shameless Snacks

Thank you for sharing your experience. We’re truly sorry for the frustration this caused and understand why this situation feels upsetting.

We want to clarify that our checkout does include an order summary and subscription details prior to purchase; however, we recognize that this may not have been clear or easy to notice, and we sincerely apologize if the process felt confusing or misleading. That was not our intention.

We can confirm that no changes can be made once an order is fully processed, but we absolutely respect your decision not to keep the order. Our Director of Customer Service will contact you personally and, in accordance with our return policy, we will ensure the issues are resolved properly.

Regarding manufacturing, Shameless Snacks' innovation and formulation happens in Orange County, California, but manufacturing of the snacks is done in China, with distribution managed from the U.S., and all products are required to meet strict quality and safety standards.

We regret that this experience left a negative impression, as that is never the outcome we want for our customers.

Betygsatt 1 av 5 stjärnor

DECEPTIVE COMPANY!

Regarding order number D538BBBC5E

On January 1, 2026 just after 8 p.m. CST, I went onto the Shameless snacks website to order 6 bags of snacks. I wanted to pay for them by PayPal. But I had second thoughts about it because they are just so OBSCENELY expensive. SO I BACKED OUT OF PAY PAL **WITHOUT AUTHORIZING **ANY** PURCHASE WHATSOEVER**. About 20 minutes later, I just so happened to check my email and learned THAT NOT ONLY WAS I CHARGED FOR THE 6 BAGS OF SNACKS, BUT ALSO FOR ANOTHER $95 WORTH OF PRODUCT!! I immediately called and wrote the company by email. I also contacted them by phone on January 2, 2026 when the company opened. Keep in mind that when the order went through **without my authorization**, it was the EVENING OF JANUARY 1, 2026--NEW YEAR'S DAY--A FEDERAL HOLIDAY--and I contacted them IMMEDIATELY UPON THEM OPENING FOR BUSINESS ON JANUARY 2ND. THERE WAS NO TIME TO CONDUCT ANY BUSINESS WHATSOEVER BETWEEN THE TIME THE FRAUDULENTLY PLACED ORDERS WENT THROUGH AND THE TIME OF MY CALL. I talked with Ron. He told me first of all, that **just by signing into PayPal, I authorized the purchases!** I will be contacting the consumer protection agency and Pay Pal about Shameless Snacks' deceptive practices. Ron refused to cancel saying it was impossible because "the order was in the stream"! BUT AGAIN, IT WAS IMPOSSIBLE FOR ANY BUSINESS TO BE CONDUCTED BETWEEN THE TIME THEY FRAUDULENTLY PLACED THE ORDER WITHOUT MY AUTHORIZATION AND THE TIME OF MY CALL. Ron *insisted* it could not be cancelled. That's a flat out LIE. And I didn't even go to their site to order another $95 worth of gummy candies. I'm not insane. THEY ADDED THIS--AGAIN, FRAUDULENTLY AND WITHOUT MY KNOWLEDGE OR AUTHORIZATION. At no time was there ever a "review your order" type of alert or a "place your order" icon. So I contacted my credit card company and filed a fraud report. I informed Ron that I was going to refuse the package. I told him I expect a full refund. He declined. And upon checking the address for the company--it's just a multi unit RESIDENCE--SO I LOOKED INTO THE COMPANY FURTHER, AND THEY GET ALL THESE GUMMIES STRAIGHT FROM **CHINA**!!

DO NOT DO BUSINESS WITH THIS FRAUDULENT AND DECEPTIVE AND UNCOOPERATIVE COMPANY!

1 januari 2026
Omdöme utan inbjudan
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Svar från Shameless Snacks

Thank you for taking the time to share your concerns. We’re very sorry for the frustration this experience has caused and understand why this situation feels upsetting.

We want to be very clear and transparent. Orders placed through our website and completed via PayPal cannot be processed unless PayPal confirms payment authorization. Simply entering PayPal credentials does not charge an account; a transaction is only created once PayPal returns an approved payment confirmation to us. Based on our records, PayPal did authorize the transaction on January 1, 2026, which is why the order was successfully submitted to our system.

Because the order was confirmed and entered into fulfillment immediately after authorization, our team was unable to cancel it once it was in processing status. We understand that the timing around the holiday added to your frustration, and we’re truly sorry for that inconvenience.

Regarding the additional items, our checkout process includes optional offers that can be added during checkout. These additional items are charged immediately upon your acceptance of the offer. We understand that the experience may not have been as clear as it should have been, and we appreciate you bringing this feedback forward.

At this point, since you’ve indicated you will be refusing the delivery, once the package is returned to us, we will process your refund in accordance with our return policy. If your financial institution or PayPal is conducting a review, we will fully cooperate with them and provide any documentation requested.

Regarding manufacturing, as stated on their help page and corroborated by product labeling, Shameless Snacks' innovation and formulation happen in Orange County, California and manufacturing is done in China; however, all products are required to meet strict quality and safety standards.

We regret that this experience did not meet your expectations. We will have our Director of Customer Service contact you immediately to fully resolve any and all outstanding issues.

Betygsatt 5 av 5 stjärnor

Great tasting products and good…

Great tasting products and good customer service. I particularly like the sour gummies. Several flavors. Shipping times are acceptable. Will definitely purchase again.

15 december 2025
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Svar från Shameless Snacks

Thank you for your kind review! We’re so glad to hear you’re enjoying the great taste—especially the sour gummies—and that our customer service and shipping met your expectations. We appreciate your support and look forward to serving you again soon.

Betygsatt 3 av 5 stjärnor

They're okay but look nothing like they…

They're okay but look nothing like they are advertised.

17 december 2025
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Svar från Shameless Snacks

Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations. Please be sure to contact customer service via our website live chat if there is anything we can do for you.

Betygsatt 5 av 5 stjärnor

These are the most delicious low cal

These are the most delicious low cal, low sugar gummy treats I have ever tasted. There are so many gummy’s in each pouch, I was amazed. These are my new go to snack.

12 december 2025
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Svar från Shameless Snacks

Thank you for the wonderful feedback! We’re thrilled to hear you’re loving the taste and that the low-cal, low-sugar gummies exceeded your expectations. It’s great to know they’ve become your new go-to snack—we truly appreciate you sharing your experience!

Betygsatt 5 av 5 stjärnor

These gummies taste amazing and don't…

These gummies taste amazing and don't raise my blood sugar. As a diabetic they are a true game changer. OmG peach tastes just like peach rings and cola tastes exactly like Coca-Cola. My daughter loves the mango and I also tried watermelon, so far, which is also amazing.

22 december 2025
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Svar från Shameless Snacks

Thank you so much for sharing this! We’re thrilled to hear that the gummies taste amazing for you and don’t raise your blood sugar—that truly means a lot, especially knowing they’ve been a game changer for you as a diabetic. We love hearing which flavors you enjoyed too—peach, cola, mango, and watermelon are all favorites around here! Thanks for taking the time to leave such a thoughtful review.

Betygsatt 4 av 5 stjärnor

100% honesty here

100% honesty here. I have Alpha-gal Syndrome. I've had to give up anything and everything mammal. Including anything 'gummy' and most candies. But I can have these vegan candies!

14 december 2025
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Svar från Shameless Snacks

Thank you so much for sharing this with us. We truly appreciate your honesty, and we’re glad to hear that our vegan candies have been an option for you given your Alpha-gal Syndrome. We know how limiting dietary restrictions can be, and it means a lot to us that our product has been something you’re able to enjoy. Thank you for taking the time to share your experience.

Betygsatt 5 av 5 stjärnor

Delicious, low carb and low sugar!

I have tried for years to find a diabetes friendly candy that actually tastes good and finally have with Shameless Snacks! They have such a big variety of flavors to choose from and I haven't found one that I don't like yet. I am on a weightloss journey but have a sweet tooth and these little gummy candies help keep me from wanting to cheat. The extra fiber is very helpful as well.

27 november 2025
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Svar från Shameless Snacks

Thank you for sharing your experience! We’re so happy to hear that you’ve finally found a diabetes-friendly candy that you truly enjoy. It’s wonderful to know the variety of flavors has been a win for you and that the gummies are helping you stay on track with your weight-loss journey while still satisfying your sweet tooth. We’re also glad the added fiber has been a helpful bonus. We really appreciate your thoughtful feedback!

Betygsatt 1 av 5 stjärnor

Ordered on 11/23 and it is now 12/3 and…

Ordered on 11/23 and it is now 12/3 and have received zero tracking information. I also experienced the pop-up window that added extra to my order. I was offered a 30% discount. Big deal, I didn’t want the extra on my order. I contacted them today and asked for a refund for my unshipped order and got a response with a tracking number that you couldn’t click on. I’m going to file a dispute with my payment method. This company sucks!

3 december 2025
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Svar från Shameless Snacks

Thank you for sharing your feedback. We’re truly sorry for the frustration this has caused and would like the opportunity to make it right. We will have a manager contact you right away.

Betygsatt 3 av 5 stjärnor

Me gustan para el competir

Me gustan para el competir , pero no para exagerar

28 november 2025
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Svar från Shameless Snacks

Merci pour vos commentaires. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit.

Betygsatt 4 av 5 stjärnor

Healthier snack is always a +

I like how they developed much healthier gummy snacks that I feel good feeding to my kids.

14 november 2025
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Svar från Shameless Snacks

We’re so happy to hear that! Creating healthier gummy snacks that parents can feel good about giving their kids is exactly what we aim for. Thank you for sharing — it truly means a lot to us!

Betygsatt 1 av 5 stjärnor

Full on SCAM company

SCAM SCAM SCAM The website clearly advertises free shipping, yet I was charged $4.95 shipping. It was listed in my product order breakdown but the "shipping" line of the order total was $0 so I'm sure lots of people overlook it. Also, an additional $89 in product was added to my order without my consent and the company conveniently does not offer order cancelations. The most they would do was a 30% refund of my total purchase amount. Ridiculous. Shameless Snacks lies and says they will make it right but they don't and the entire company seems to be run by AI bots. They left a response to this review on how to make it right by contacting management through the live chat on the website, but that was an epic fail because of their incompetent chat bot not understandingmy request. I've also called their customer service line probably 20 times and my call has never been answered regardless of the department prompt I choose. And yes, I have the correct phone number. I was also directed to leave a voicemail in their review response, but I did that the morning after this whole ordeal occurred and I never got a call back. I did get an email (seemed like an automated response) saying that since I got a 30% refund there's nothing more that they will do. So I got a $39 refund when there was an extra $95 added to my order between the $89.95 product package that I DID NOT ORDER and a $4.95 shipping charge even though they advertise free shipping. But hey, at least they sent me 4 complimentary trucker hats with their logo in them. What am I supposed to do with 4 shameless snacks trucker hats??? The order receipt said I would get 2 tote bags and 2 pairs of socks which I did not receive. Not that I'm concerned about the socks and bags, but it just goes to show how ridiculous this company is.

29 oktober 2025
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Svar från Shameless Snacks

Thank you for your feedback. We’re sorry for any confusion regarding your order. All of our products are covered by a 30-day satisfaction guarantee, and we’re happy to help make things right.

We weren’t able to locate your order based on your first name alone. Please visit www.eatshameless.com and click on the LIVE CHAT button, then ask to speak with a manager. We’d love the opportunity to review your order details and resolve this for you as quickly as possible.

REVISED 11/13/25

Please ask for the Director of Customer Service. While we do use AI tools, we also have a full team of human agents and managers who are ready to assist you.

It’s possible you may have the wrong phone number. The quickest and most reliable way to reach us is through Live Chat on our website, where human agents are available Monday–Friday from 8 AM to 5 PM PT. You can also request a call from the Director directly through the Live Chat system. Our phone number is 5623585945. If you receive voice message, leave your name and phone number and ask to have the Director return your call. We will call as quickly as possible.

We genuinely want to help you and ensure your issue is resolved as quickly as possible.

Betygsatt 5 av 5 stjärnor

Shameless snacks are really good and healthy

This is a really good tasting snack. I love that’s is low in sugar and calories . I love that it has probiotics and we’ll help with gut health. So far I love all the flavors . I will definitely will buy again . I bought the big box of 40 and gave a few to family members and friends. Everyone loved them . Now I can eat a snack without feeling guilty about it .

4 november 2025
Omdöme utan inbjudan
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Svar från Shameless Snacks

Thank you so much for sharing this! We’re thrilled to hear you’re enjoying the snacks. Knowing you can enjoy a snack that supports gut health and feels guilt-free is exactly what we hope for. We truly appreciate your support and can’t wait to serve you again!

Betygsatt 1 av 5 stjärnor

Ordered a box on a subscription

Ordered a box on a subscription. Never arrived. Tried customer service via email and they basically said that they weren’t going to do anything and I should contact shipper. Called DHL and they told me that the box was lost and the shipper needed to contact them. Called Shameless Snacks. I spoke to someone that promised to escalate the issue and send me 30% refund. Said that I should receive two emails directly. Never received either email.

3 november 2025
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Svar från Shameless Snacks

Thank you for bringing this to our attention. It appears your initial order was lost in transit, and a partial refund was issued on 11/03/25. Our Customer Service Manager will be reaching out to you directly to ensure this matter is fully resolved. We’re very sorry for the inconvenience and will make it right as quickly as possible.

Betygsatt 1 av 5 stjärnor

Deceptive practices

Deceptive practices. After placing my initial order and additional page popped-up and asked if I wanted to add more candy to my order. The way the page was designed it appeared that the box to order more candy was already checked. When I went to "uncheck" the box it order $86 in more candy and there was no way to undo it. I emailed the company immediately and received an email that the order cannot be cancelled. I will have to pay to ship it back. I have been trying to call all day and nobody is answering the phone.

3 november 2025
Omdöme utan inbjudan
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Svar från Shameless Snacks

Thank you for bringing this to our attention. We've attempted to locate an order with the name on this review with no luck. Please go to our website www.bugmd.com and click on the live chat button and an agent will help you right away. Our hours are M-F 8AM - 5PM PT. We look forward to resolving this issue right away for you.

Betygsatt 3 av 5 stjärnor

Stomach issues

Taste is great. I ate half a bag and 15 minutes later I could barely make it to the toilet. I had to stay there quite a while . Different sweeteners like stevia or monk fruit may help.

31 oktober 2025
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Svar från Shameless Snacks

Thank you for your feedback and your sweetener suggestion. Shameless gummies are high in fiber and contain sugar alcohols, which can occasionally cause sensitivity for some individuals. We recommend introducing them gradually into your diet—once your body adjusts, you can enjoy them more freely. Also, remember we offer a 30 day satisfaction guarantee. Simply reach out to customer service if you need our help!

Betygsatt 5 av 5 stjärnor

The taste is great and mouth watering

The taste is great and mouth watering, our family loves these snacks.

29 oktober 2025
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Svar från Shameless Snacks

Thank you so much for your kind words. We're thrilled to hear that your family loves our snacks!

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