I placed and paid for a grocery order through the Eat Lanka website for delivery in Trincomalee district. After payment, customer service said the location was outside their delivery range and asked f... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
One hour later delivery, first call us said don't get payment after 5 minutes call us said everything ok he can send a food within 1 hours but delivered after 2 hours cold and very small portion when... Se mer
Företaget har svarat
Superb deviled chicken pizza delivered from Pizza Den in Galle!!! Eatlanka has a good selection of restaurants in multiple cities to choose from. The delivery time was great, as was the communication.... Se mer
Företaget har svarat
I strongly highlight the Eat Lanka done the out standing drive to us.the quality and the delivery service was excellent and ontime. Just a kind reminder if you don't mind that Briyani package quanti... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Surprise your loved ones in Srilanka by booking a party in a restaurant or order food, Groceries and Cakes from popular Restaurants, Super markets and cake makers
Kontaktuppgifter
Third Floor 86-90 Paul Street , EC2A 4NE, Storbritannien
- +44 7723 172233
- Sales@eatlanka.com
- eatlanka.com
3,9
Bra
471 omdömen
Har besvarat 41 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered from uk and delivered on time…
I ordered from uk and delivered on time my home..great service and The taste of the food is amazing.
8 november 2025
They went to collect the food
They went to collect the food, The waiter said , we didn’t receive any orders, The person saw the text message. After the waiter contacted eat Lanka and confirmed. asked them to wait until make the food.
27 september 2025
Very bad experience
Very bad experience. I ordered on Sunday. But order wrong. I called
Many time. No answer the call. Waste of money.
7 september 2025
Iwas told that the food was horrible…
Iwas told that the food was horrible Biryani was just red coloring .The food was not tasty at all. This is the first time I ordered fro your restaurant.
4 augusti 2025
Food was delicious and delivered on…
Food was delicious and delivered on time... Thank you
29 juli 2025
Svar från Eatlanka
Thank you and really appreciated
Timely delivery! Great food.
I ordered from Australia for the first time for my mom's birthday. Delivered on time. Great service and highly recommended.
25 juli 2025
Svar från Eatlanka
Thank you and really appreciated
Expected delivery time was 5.00 pm
Expected delivery time was 5.00 pm. They received them around 8.30 pm. I paid delivery cost for this order and you have charged them 300 Rupees when delivery was made. I hope you will return the extra money you charged them for delivery or refund my delivery charges you charged my when I placed my order.
24 juli 2025
Svar från Eatlanka
Sorry for the inconvenience caused , we have escalated this issue with our customer service team , thank you for your understanding
Overall good…
The first customer service girl was not knowledgeable in helping me with a problem in processing the order. I wanted to give up, but another a boy I forgot to record his name helped me through without a problem. That is why I give 4 stars instead of 5.
11 juli 2025
Svar från Eatlanka
Thank you and really appreciated
During the delivery I was charged again…
During the delivery I was charged again delivery fee for 350.00
Rupees and They Demand pay the Full price for the order what we paid only
Never ever buy for eat Lanka again
7 juli 2025
Svar från Eatlanka
Sorry for the inconvenience caused , we have escalated this issue with our customer service team , thank you for your understanding
Svar från Eatlanka
Thank you and really appreciated
One hour later delivery
One hour later delivery, first call us said don't get payment after 5 minutes call us said everything ok he can send a food within 1 hours but delivered after 2 hours cold and very small portion when we complain that owner call is next day give us free food. But that night I was hungry
1 juni 2025
Svar från Eatlanka
Sorry for the inconvenience caused , we have escalated this issue with our customer service team , thank you for your understanding
Nous n'avons pas reçu le colis
28 maj 2025
Svar från Eatlanka
Sorry for the inconvenience caused , we have escalated this issue with our customer service team , thank you for your understanding
Provided Unhealthy Foods
Ordered from Kilinochchi. Doesn't Like the food provided. Made with old and too much oils. Provided un healthy foods. Totally disappointed and wasted the money. Please add some more good restaurants to get better foods.
23 maj 2025
Svar från Eatlanka
Sorry for the inconvenience caused , we have escalated this issue with our customer service team , thank you for your understanding
Svar från Eatlanka
Thank you and really appreciated
Svar från Eatlanka
Thank you and really appreciated
Svar från Eatlanka
Sorry for the inconvenience caused , we have escalated this issue with our customer service team , thank you for your understanding
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.