Using EatClub is great but the customer service is shocking! Trying to get through to them is impossible, no replies to emails, the phone number is useless as you just sit on hold until it’s your tur... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I first used EatClub it worked. Now it seems it didn’t work for a meal and I am trying to get my discount back. This is very disappointing. Customer service has been polite- however asking many q... Se mer
Payment did not process, got declined twice. Spoke to customer service that said submit a claim. Also emailed, no response. As I have not heard anything, tried calling, got hung up twice. Got a t... Se mer
Eat Club is an excellent app to use in Bristol. We find it works seamlessly and have enjoyed some new to us restaurants. I highly recommend this app and it includes drinks unlike similar apps. It’s al... Se mer
2,1
Dålig
91 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pathetic experience
Late delivery, wrong product, cold pizza all in one order. Deliveries goes update 1.5 hours late with the wrong pizza and no refund.
17 oktober 2025
Omdöme utan inbjudan
Worst experience by eat club
Worst experience by eat club. I am totally vegetarian and I ordered the dal makhni mini meal in that I got a chicken piece and when I raised a complaint for it they say that they cant do anything and not even giving the refund. They should atleast maintain different kitchens or divide the areas for the veg and non veg. I highly doubt their hygiene or making the food.
5 oktober 2025
Omdöme utan inbjudan
Lousy Customer Service
We had a voucher with Gavroche Restaurant in Chippendale in Sydney. On arrival we were told by Gavroche it had cancelled the voucher 2 days ago. This did not update the Eat Club website or booking so we did not know it had been cancelled and had redeemed the voucher this morning 11am. We turned up on time and were told there was no table. This is lousy customer service.
6 september 2025
Omdöme utan inbjudan
No communication and it didnt work.
No communication and it didnt work.
4 september 2025
Omdöme utan inbjudan
Another scam
Absolute garbage customer service, I have complained multiple times about venues being closed or the EFT facilities not working ( therefore eat club app not working ) and been given a $10 credit to use with in 2 weeks on both occasions after travelling all the venue and having to eat somewhere close by at full price. However on the last occasion not only did I not get a discount but I was charged 15 % more for service and a Sunday charge. When I reached out to eat club they said T & cs were their when I claimed it( I am not an idiot we always look) on top of that, the discount was still supposed to apply to the drinks and then radio silence from "support ". Obviously need to add a 15 % surcharge to employ some more help staff? Or more helpful staff ?
17 augusti 2025
Omdöme utan inbjudan
The food was great as usual and we…
The food was great as usual and we received the eatclub discount. Thanks
15 juni 2025
Omdöme utan inbjudan
I was extremely disappointed to find a…
I was extremely disappointed to find a strand of hair in my recent lunch box order. This is completely unhygienic and unacceptable. As a result, I had to throw the food away without eating it.
I request a full refund for this order and expect the amount to be credited to my bank account as soon as possible.
Please look into this urgently and ensure better hygiene in the future.
17 maj 2025
Omdöme utan inbjudan
All of their food tastes the same
All of their food tastes the same, and it's very annoying. Even if you order chicken, mutton, or egg, all taste the same.
However, the pizza is good.
2 april 2024
Omdöme utan inbjudan
Fraud of auto ratings 5 stars by…
Fraud of auto ratings 5 stars by EatClub itself.
The food ratings is automatically submitting when there is a problem with our order.
14 september 2023
Omdöme utan inbjudan
Fraud app
Fraud app. Worst marketing strategy.
I have ordered 2 items and 1 was missing from it. I get refunded for that item but the other charges which I spent in the order was not refunded.
Also, that order was automatically get rated to 3 star before I rate it my self to 1 star.
They are stealing not only the money but the trust as well
4 maj 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.