Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Lots of confusion with the order. Delay in delivery. Very difficult to install, instructions were unclear to say the least. I expected leather, but it appears to be mostly synthetic, with maybe a thin... Se mer

Betygsatt 5 av 5 stjärnor

Ordered car seat covers with a prompt reminder from Rick to email interior images so they can get the best fit without delay. Within 10 days, when speaking with my sons, we had to reconsider the purch... Se mer

Betygsatt 3 av 5 stjärnor

It's not like on the pictures. It fits Ok but some stitchings are not well made , one can see ugly bulges. Besides It is extremely difficult to install. It takes minimum 8 hours for an entire car... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had an unique experience with this company. I ordered Custom Seat Covers and before I received the package 📦 I went out of the Country for six months. Upon return, I searched for my package 📦 and it... Se mer

Företagsinformation

  1. Biltillbehörsåterförsäljare

Skrivet av företaget

DZX Cover, operating under Dezhixing Group Holding Limited, is a premier accessories shop dedicated to enhancing your driving experience. Established in 2021, we have swiftly become a trusted name in the aftermarket car accessories industry. Specializing in custom seat covers for various car brands, including Tesla, Honda, HYD, BMW, and more, we take pride in providing high-quality, tailor-made solutions for automotive enthusiasts worldwide.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

135 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(135)

74 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

No Installation Instructions and No Tools/Accessories

INITIAL QUALITY: 3.5 stars out of 5. The leather is supple and the color is uniform throughout. Overall I'm impressed. Only time will tell how long it lasts.
INSTALLATION: 2 stars out of 5. This is where the product falls short. The seat covers arrived without any instructions or tools/accessories in order to install. I was directed to watch online videos for guidance. Unfortunately, the videos were generic and did not match my model exactly. This caused a significant amount of frustration and guesswork.
FIT: 3 stars out of 5. Once installed, the fit and finish was acceptable, though not perfect. There were minor alignment issues. (hole cut outs not aligning with the component 34 that was supposed to be visible)
CUSTOMER SUPPORT: 2 stars out of 5. When I reached out to customer support they were responsive, but not very helpful. They claim they do not have written instructions anywhere and that the videos would have to suffice. When I told them I did not receive the hardware or accessories to install, Customer Support was adamant that they were somewhere in the box. They were not. When asked if the company could send the needed supplies, they never responded. I had to go to the local hardware store to get what I thought was needed.
OVERALL: 2.6 out of 5. If you are lucky enough to have the exact model of seat covers that are featured in the videos, it might result in a more acceptable fit and a better experience. However, if your situation is like mine, best of luck.

20 juni 2024
Logotyp för DZX Cover

Svar från DZX Cover

Hello,we are sorry that you left a bad review , if the tools is missing we can resend you a new . you can take a photo of this issue first so that our after service team can confirm it first .

because there are thousands of different cars so the installation video is not the same.

we hope you have solved this issue .

DZX Cover

Betygsatt 4 av 5 stjärnor

Quality

Quality, material, color, size and cutting is really good. Very thoughtful in many ways. Delivery was on time and customer support chat respond to our questions, if not instantly atleast in a day by email. I was hesitant initially about this unknown company but they do the job and can be trusted. I got seat covers for audi q5 2021. It was perfect measurement. I wasn't finding the right size anywhere but this company did it for me.

27 juni 2024
Betygsatt 5 av 5 stjärnor

This is the most beautiful car seat…

This is the most beautiful car seat covers I’ve ever seen! Even more beautiful that the original Mercedes Benz seats the car came with! 10 out of 10! I recommend DZX COVER! Perfect fit for the model of my Mercedes! Thank you!

8 juni 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

They delivered a decent product

They delivered a decent product. I say decent due to the fact that they claimed it was custom made for a Lexus RX 500h, but the front seats do NOT fit quite right. I really only want them to protect the seats from my little Pug's paws, so I am content in that regard.

16 maj 2024
Logotyp för DZX Cover

Svar från DZX Cover

Hello, Thanks for your feedback , we will do our best in the future .

DZX Cover

Betygsatt 5 av 5 stjärnor

Simply amazed

The wait was quite long but most time was wasted in transit, customs, and local courier.

I ordered seat covers.
Take out 2-3 hours to fit the kit. Don't rush it.

It will not always be clear how to proceed at first, but customer service was prompt to reply by e-mail and whatsapp.

1. The production quality and fit is simple outstanding
2. The leather is equally excellent and of a high standard. The colour is consistent.
3. So are the fittings, attachment and zippers; everything is sewed together well.

I'm very happy with the end result and highly recommend DZXCover.

10 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely horrible product

Absolutely horrible product. Not only were the seat covers poor quality, they didn’t fit at all. When I reached out to customer service, they had me take a video documenting the issues and they say they have a 30day money back guarantee on their site which they will not honor. Total foreign scam company stay away.

6 maj 2024
Omdöme utan inbjudan
Logotyp för DZX Cover

Svar från DZX Cover

Hello, we have discussed this issue. Since it is not a quality issue, we cannot provide return and refund. We have already applied for a partial refund and reached an agreement, but you still gave a bad review. We deeply sorry this.

DZX Cover

Betygsatt 5 av 5 stjärnor

A Great Deal for the Cost

The staff answered all my questions. It took almost 2 months to receive the seat covers from China but when they arrived they fit nicely, completely worth the wait. I drive for Uber and I've gotten lots of compliments, lots. Most people thought they were original. I would buy from DZX again!

2 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Everything when well excellent customer…

Everything when well excellent customer service had a issue with missing items they handled well no very happy with the covers had two issues the back part of the covers did not have a way to go over the head rest had to cut and sew to get over the head rest and the cover of the seats do not fasten in on two of the sides they slide some kinda dissatisfied how they are not really custom for my car 😞

27 mars 2024
Betygsatt 3 av 5 stjärnor

I was disappointed with how loose the…

I was disappointed with how loose the fit was for the backseat.

26 februari 2024
Logotyp för DZX Cover

Svar från DZX Cover

Hi Ana,
can you take a picture or video to our email support@dzxcover.com let us know how to solve it.
Thank you!
DZX Cover Support Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer