Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Lots of confusion with the order. Delay in delivery. Very difficult to install, instructions were unclear to say the least. I expected leather, but it appears to be mostly synthetic, with maybe a thin... Se mer

Betygsatt 5 av 5 stjärnor

Ordered car seat covers with a prompt reminder from Rick to email interior images so they can get the best fit without delay. Within 10 days, when speaking with my sons, we had to reconsider the purch... Se mer

Betygsatt 3 av 5 stjärnor

It's not like on the pictures. It fits Ok but some stitchings are not well made , one can see ugly bulges. Besides It is extremely difficult to install. It takes minimum 8 hours for an entire car... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had an unique experience with this company. I ordered Custom Seat Covers and before I received the package 📦 I went out of the Country for six months. Upon return, I searched for my package 📦 and it... Se mer

Företagsinformation

  1. Biltillbehörsåterförsäljare

Skrivet av företaget

DZX Cover, operating under Dezhixing Group Holding Limited, is a premier accessories shop dedicated to enhancing your driving experience. Established in 2021, we have swiftly become a trusted name in the aftermarket car accessories industry. Specializing in custom seat covers for various car brands, including Tesla, Honda, HYD, BMW, and more, we take pride in providing high-quality, tailor-made solutions for automotive enthusiasts worldwide.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

135 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(135)

74 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

My first question to them

My first question to them: do you deliver to Suva, Fiji? Answer: yes.

My next question: how much? Answer: Free or 25 dollars.

Ok, so I start the ordering process. Eventually I find out they don't ship to Fiji. And courier is 300 dollars. So, that was that.

Also, I don't like that they use a stock photo on the 'about us' page. That photo is used for several companies around the world. So it can't be them.

That is misleading.

If the people are in the 'about us' page are not genuinely them, how do I know the car seats are genuinely leather?

17 december 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Difficult Install

The seat covers are not as easy to install as one might think they should be. They v are several pieces and no real direction on how to install.

23 oktober 2024
Betygsatt 4 av 5 stjärnor

I gave this company 4 stars Because…

I gave this company 4 stars Because it took me more than four hours to figure out the difference between the front row seat covers and second row
The U tube film suggested does not apply too my vehicle … It would be nice too know what type of cleaning solution to use!!
Not sure if the seat are all leather!!
I like the material and the design
This company has a potential too be a 5 star

11 oktober 2024
Betygsatt 2 av 5 stjärnor

Not great customer service

I ordered seat covers for my 2023 Audi A-6. The delivery time was about three weeks. The front seats were perfect for my car but the rear seat covers were Not made for the A-6. there were more cutouts them my car had and in other areas where there were supposed to be cutouts it didn't. also, the rear headrest didn't fit properly for my car. when I emailed the company (Rick) about the issue he responded by saying that the holes in different versions are different and you need to make the holes yourself. the extra hole will not affect the use. This is bad customer service after paying almost $400.00 for this. I could have bought them from other websites for nearly half the cost. I will NOT do business with
this company again.

Improve it
I ordered seat covers for my 2023 Audi A6, and the delivery time was about three weeks. The front seat covers fit perfectly, but the rear seat covers were not made for the A6. There were more cutouts than my car needed, and in other areas where there should have been cutouts, there were none. Additionally, the rear headrest did not fit properly either.

When I emailed the company (Rick) about these issues, he responded by saying that the holes vary between different versions and that I would need to make the holes myself. He claimed that the extra holes would not affect usability. I find this response to be poor customer service, especially after paying almost $400 for the covers. I could have purchased similar products from other websites for nearly half the price. As a result, I will not do business with this company again.

29 september 2024
Logotyp för DZX Cover

Svar från DZX Cover

Hi, Because there are some different Version of the 2023 Audi A-6 our production team doesn't make the holes and second the half of the cost not same material , If have more quesitons pls contact our after sell team ,

Thank you .
DZX Cover

Betygsatt 3 av 5 stjärnor

They ok. No item but got a refund.

After my review, they reached out and made good on the refund.

Pushed a little to try and get me to wait for a new package but I didn't have that much faith.

5 oktober 2024
Logotyp för DZX Cover

Svar från DZX Cover

Hello, Because the shiipping issue,It says delivered , and we have already refund the full money back to you .

Thanks .
DZX Cover

Betygsatt 3 av 5 stjärnor

Ordered seat cover for my Toyota LC 1958

Pro:
- support service very responsive
- good quality seat cover. I ordered full set.

Cons:
-expect delay if you're ordering from the US. Roughly around 3 weeks, it's custom made plus shipping. I don't mind actually but just setting your expectation.
-package arrived in wrapped like woven polypropylene plus with plastic film wrapped and seat covers are in vacuum plastic storage. So, seat covers arrived in wrinkled :( Reason I gave this 3 star only
-installation? you know what to expect on a custom made but it fit right. Though, I did some cutting on the bottom seat cover since there's wire obstructing and unable to go around or pull to fit snugly. I'm not pro installer, so it took me probably about 4hours with couple of breaks :-)

Overall, I like the seat.

10 september 2024
Betygsatt 1 av 5 stjärnor

I noth recive

31 augusti 2024
Logotyp för DZX Cover

Svar från DZX Cover

Hello , Because of shipping delay ,it finally has been delivered .see the tracking number:

CP507106486CN

https://t.17track.net/en#nums=CP507106486CN

Thanks
DZX Cover

Betygsatt 1 av 5 stjärnor

This is a fraud company do not place…

This is a fraud company do not place any order. I placed an order and never received the car seat cover, I paid $549 and waited for three months but never received the item. Be aware before placing any order.

7 augusti 2024
Logotyp för DZX Cover

Svar från DZX Cover

Hello,
we have delivered it to your address but you move to other place.:
Tracking number :CP507106469CN
Tracking site:https://t.17track.net/en%23nums=CP507106469CN
Because of shipping delay but it has been arrived .Please check get your parcel.
Thank you
DZX Cover

Betygsatt 5 av 5 stjärnor

Amazing

Amazing. I was hesitant to invest that much into seat covers at the beginning… but darn I do not regret doing it. First, I had many questions, and specific request. I wanted that model, but in different color.. i contacted support. Already, I was impressed with the speed of replies.Rick & Lily were the best. I got the package: all well done. Install was very easy with videos you guys have made. Took me about 30 min. I just LOVE the results. They are BEAUTIFUL. Look great n are comfortable. Look like great quality of fabric as well, which only time will tell, but for now, Thank You guys for a product of such quality. Here is the proof that you get what you paid for! Again, AWESOME work! I wanted to add pics to shows results, but I don’t seem to have the option here…. Too bad

15 augusti 2024
Betygsatt 5 av 5 stjärnor

Amazing product

Amazing. I was hesitant to invest that much into seat covers at the beginning… but darn I do not regret doing it. First, I had many questions, and specific request. I wanted that model, but in different color.. i contacted support. Already, I was impressed with the speed of replies.Rick & Lily were the best. I got the package: all well done. Install was very easy with videos you guys have made. Took me about 30 min. I just LOVE the results. They are BEAUTIFUL. Look great n are comfortable. Look like great quality of fabric as well, which only time will tell, but for now, Thank You guys for a product of such quality. Here is the proof that you get what you paid for! Again, AWESOME work! I wanted to add pics to shows results, but I don’t seem to have the option here…. Too bad

1 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

i have not received the covers

i have not received the covers

24 juli 2024
Logotyp för DZX Cover

Svar från DZX Cover

Hello, we are sorry for the shipping delay and we have refunded the shipping fee back to your account .also the tracking number is :CP507106367CN
tracking site: https://t.17track.net/en#nums=CP507106367CN
It be delivered to its final destination.
will arrive soon .
Thanks
DZX Cover

Betygsatt 5 av 5 stjärnor

I recently purchased seat covers for my…

I recently purchased seat covers for my 2024 Toyota Sienna from DZX Covers, and I couldn’t be more satisfied. The product is exceptional, exceeding my expectations in both quality and comfort. The shipping was quick, and I appreciated the opportunity to coordinate directly with Ricky before placing my order. He was incredibly helpful in answering all my questions. The after-sales service has also been fantastic. I highly recommend DZX Covers to anyone looking for high-quality seat covers and excellent customer service.

2 juli 2024
Betygsatt 5 av 5 stjärnor

Great product

The team was receptive, and even adjusted the order after I had purchased it without charging extra. Communication was great, answered all of my questions and were ready with answers at all times. Great installation tutorial videos. The product took about 5 business days to be made and another 12 calendar days to arrive. Most importantly the product itself fit like a glove. It took about an hour and a half to install all covers for the entire car. (I was taking my time). The covers are snug and haven’t slid or needed any adjustment of any kind. (Been using them for three weeks now). The material is of great quality and looks genuine to the car.

8 juli 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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