This is the fourth memory box I have purchased from Dust and Things as gifts. Always an excellent speedy service and quality memory boxes with lovely engraving.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged... Se mer
Lovely glass and engraving really nice but would have been so much better if it came in its own box.
I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within... Se mer
Företagsinformation
Om Dust and Things
Skrivet av företaget
Kontaktuppgifter
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, Storbritannien
- 03452221501
- support@dustandthings.com
- dustandthings.com
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product for Mother's Day
Great product for Mother's Day. Lovely made and was drawn to the sale (not purposely looking for something like this, but glad I found it)
26 februari 2024
Great service
Great service. Loved the item I bought, and great communication from the team.
17 februari 2024
Brilliant!
Brilliant products and by far the best customer service! Always my go to place for presents!
22 februari 2024
Great service and product
Great service and product. Received earlier than expected.
22 februari 2024
Fabulous gifts !
Very quick delivery of the 2 planters I bought as gifts for a golden anniversary and 60th birthday.
Superb personalised presents which were ordered having received one myself and loved it !
Excellent experience dealing with this company👏
18 februari 2024
Brilliant customer care
Brilliant customer care. We had a slight issue with the order and it was sorted immediately with no hassle.
1 februari 2024
TECHNICAL ISSUE CAUSING NOT RECEIVED MY ORDER WHICH IS A VALENTINES DAY GIFT - edit had not ignored as originally thought
Still not received the item, ordered on the 6th February and paid an additional £6.95 for next day delivery. ITS VALENTINES DAY TODAY (more than a WEEK since I’ve ordered) AND STILL IS NOT HERE SO I NOW HAVE TO BUY SOMETHING ELSE TO COMPLETE THE GIFTS. I have emailed the bloody support email twice with 0 response at all. DO NOT USE THIS COMPANY as they have taken my money with literally nothing to show for it.
Edit: theyhad responded via emaill but unfortunately went into spam so did not see. They have issued a full refund and have explained the situation to my girlfriend of the late present and what it is. An unfortunate situation but i appreciate they did actually respond and came to a solution of a refund since there was no response back. Will reorder as i still like theproduct and want it for us to share!
14 februari 2024
Omdöme utan inbjudan
Svar från Dust and Things
Hi Aaron,
Thanks for taking the time to leave us a review.
We've been trying to contact you regarding your order, and are currently awaiting a response to proceed.
Our apologies if these emails had been missed. Would you mind checking your inbox for our emails and any spam folders please? We're unable to proceed without a response I'm afraid.
Once we've received a response we'll be more than happy to create and ship your order right away.
Love and thanks,
Gemma G
Just a lovely frame.
15 januari 2024
My order arrived and was beautifully…
My order arrived and was beautifully engraved , they were exactly as described on the website and a perfect gift. Thank you
9 januari 2024
Fantastic product and above and beyond…
Fantastic product and above and beyond customer service
10 januari 2024
Customer service was lovely
Customer service was lovely. Had a technical problem with my order. Emailed them, not only did I get a fast helpful response but my order was then dispatched the same day. Amazing. Item arrived in enviromently friendly packaging and is perfect. Thank you so much xx
3 januari 2024
Beautiful light bought for my daughter…
Beautiful light bought for my daughter who loved it
3 januari 2024
Still not received my order
3 januari 2024
Svar från Dust and Things
Hi Sophie,
Thanks for taking the time to leave us a review.
We had been trying to contact you regarding your order, and were awaiting a response to proceed to create your gift.
I can see from our correspondence that whilst our email was missed, we have created and shipped your order and I'm happy to see your order was delivered within 2 working days once we had received a response.
We do hope your gift will be loved!
Love and thanks,
Gemma U
I loved the item which I ordered but…
I loved the item which I ordered but sadly, it didn't work properly. However, after I reported this, I was straight away sent a replacement which is perfect. Excellent and very friendly customer service. I also received a personal note from the supplier apologising for the first faulty item. Thoroughly recommend Dust and Things.
9 januari 2024
A lovely addition to my home office…
Excellent customer service and I am delighted with my purchase. It was also nice to receive a note included to say who had engraved my desk lamp. Thank you Gaby. A lovely addition to my home office and I would definitely make a further purchase without hesitation.
31 december 2023
Great product
Great product, fast delivery and great correspondence... thank you guys
30 december 2023
A very well made item
A very well made item, can't believe the price Inc postage as well.
28 december 2023
It hasn’t arrived yet
It hasn’t arrived yet **I have seen your reply but there is no email in my inbox or spam asking me for more information** please advise
27 december 2023
Svar från Dust and Things
Hi Jayne,
Thanks for taking the time to leave us a review.
We've been trying to contact you regarding your order, and are currently awaiting a response to proceed.
Our apologies if these emails had been missed. Would you mind checking your inbox for our emails and any spam folders please? We're unable to proceed without a response I'm afraid.
Once we've received a response we'll be more than happy to create and ship your order right away.
Love and thanks,
Gemma G
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.