Dust and Things Omdömen 

1 762
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This is the fourth memory box I have purchased from Dust and Things as gifts. Always an excellent speedy service and quality memory boxes with lovely engraving.

Betygsatt 5 av 5 stjärnor

Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged... Se mer

Betygsatt 3 av 5 stjärnor

Lovely glass and engraving really nice but would have been so much better if it came in its own box.

Betygsatt 5 av 5 stjärnor

I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within... Se mer

Företagsinformation


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,5

Alla omdömen

(1 762)

31 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Highly recommend

Very helpful customer service...wanted the size of the wording changed and they were happy to accommodate this request.

Delivered quickly and packaged well, so no damage to items.

Definitely recommend and would use again.

Thank you Dust and Things x

22 oktober 2024
Betygsatt 1 av 5 stjärnor

Two keychains arrived broken

Two keychains arrived broken, the metal clasps simply fell off in the envelope. They are unusable.

6 oktober 2024
Logotyp för Dust and Things

Svar från Dust and Things

Hi Joanna,

Thanks for taking the time to leave us a review.

We're so sorry to hear that the keyrings arrived broken, and certainly understand how disappointing this must have been.

I can see we've been in contact directly via email, and I'm happy to see replacements had been created and shipped for you right away.

We do hope this helped resolve this for you, and hope the replacements will be loved.

Kind regards,
Gemma U

Betygsatt 1 av 5 stjärnor

Poor communication

Poor communication. I paid for & ordered 4 items. One arrived. I left a voicemail then sent them an email with NIL response. A week later the other 3 items arrived.

8 september 2024
Logotyp för Dust and Things

Svar från Dust and Things

Hi Julie,

Thanks for taking the time to leave us a review.

I am sorry to hear of our error with your order. I can see that you had phoned us while our workshop had been closed over the weekend and had then sent us an email on the 16th September at 1:17pm explaining the issue.

We had responded to your email on the 17th September at 10:09am to apologise for the error with your order and to advise that we had arranged for replacements to be created and dispatched from our workshop that same day.

I am pleased to hear that the replacements arrived safely.

Kind regards
Gemma G

Betygsatt 5 av 5 stjärnor

The item I ordered surpassed expectations

The item I ordered arrived very quickly after order was placed, and it surpassed my expectations. I had entered the wording I wanted used on the planter I ordered, but not the actual font to be used, and the team did a great job selecting one that reflected the meaning or the words. I would definitely recommend this company to friends and family.

4 september 2024
Betygsatt 3 av 5 stjärnor

Disappointed

Disappointed. Where is my nice Blue gift bag? I received an insipid beige colour one that is not shown in the pictures on the website? The wood mug itself is nice however, one of the metal coins is slightly marked, so it feels mass produced and not as luxury as the website portrays. I won't be ordering anymore as gifts for £60!

3 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic

Gemma was very helpful and wonderful My order was competed and ready to collect within 24 hrs nothing was too much trouble . Fantastic product , amazing company and customer service . Not the first time to have made a purchase and can’t recommend highly enough x

8 augusti 2024
Betygsatt 5 av 5 stjärnor

Dust and Things - always delivers!

Dust and Things have an extensive range of high-quality gifts for all ages, many able to be personalised, making the gift extra special.

Further, Dust and Things process all orders extremely quickly with fast delivery/delivery updates.

With professional, friendly Customer Service (thank you, Gemma G and Gemma U - truly gems, pardon the pun!), Dust and Things is highly recommended for both their remarkable product range and reliability.

22 juli 2024
Betygsatt 3 av 5 stjärnor

A long disappointing wait.

I waited a month to receive it which was then delivered by Evri, who had the gaul to place a sticker on the box indicating next day delivery!!!
Granted it's a very attractive item however, the rope handle isn't large enough to hold properly.
I'm a little disappointed to be honest.

2 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great gift

Bought as a gift for my Dad's birthday, good price for the quality, a really lovely thing! It arrived quicker than expected as well. My partner had his eye on it so have had to order him one as well!

23 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love it !

Received my Dusk Tankard today only 3-4 days after ordering . Not sure what the point of the bag is but I guess it’s a nice touch for delivery . However I’m now on my third pint from it and really like it . It’s big and chunky and well made but not heavy . It’ll probably end up hanging in my local pub so I don’t have to remember to take it with me where I’m sure it will receive many compliments .

12 juli 2024
Omdöme utan inbjudan

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