duntery.uk Omdömen 382

TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Waste of time. Impossible to return!!! 10 days I try to get return address and they keep sending me emails and convince me to not return, while dress is too long for me and not fit!!!! Their... Se mer

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Betygsatt 5 av 5 stjärnor

Ordering from Canada was incredibly easy! My dress was custom-made and fits exactly as requested. The craftsmanship, fabric, and color are all outstanding. On top of that, shipping was impressively fa... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic dress for a garden wedding the weight and fall of the fabric was wonderful and had a great flow - even on a larger sized bride like myself. From my sisters ordering experience I got it cu... Se mer

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Betygsatt 1 av 5 stjärnor

I have been contacting Duntery every week since the 3rd Feb to request a refund, without any response. I am now out of pocket as my bridesmaid needed to find a dress using another site. I apprecia... Se mer

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Företagsinformation

  1. Klänningsbutik

Om duntery.uk

Skrivet av företaget

Duntery uk is an online retailer based on our own design team and exclusive factory. We mainly sell bridesmaid dresses & wedding gowns. Our design and production team for introducing new trendy patterns every season.

On each product page, we feature customizable sizing options. We also offer unlimited customization. All you have to do is provide us with your bust, waist, and hip measurements so that we can tailor it to your specifications.

Supported shipping countries: United Kingdom, United States, Mexico, Canada, Australia, New Zealand, France, Spain, Italy, Germany, Poland, Netherlands, Belgium, Greece, Sweden, Portugal, Austria, Denmark, Finland, Norway, Ireland, Iceland, Switzerland.

Expedited Delivery Service Partner: TNT, DHL, FedEx, UPS, USPS.

Delivery Time: Package delivered in 3-7 business days after shipped out if expedited shipping services are applied.

Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

382 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 89 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

the most beautiful dress!!

the most beautiful dress!!! so flattering and such a lovely colour. got so many compliments the colour was gorgeous. i wore this dress to prom and it did not disappoint and it came sooner then expected which was great

3 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam company. Sent dress back for a refund they…

Sent dress back for a refund they agreed to after much debate— like 20% of what I paid— and they never refunded me. Scam.

Update for Duntery, since you are posturing that you care here in the reviews:

I have been disputing this transaction on PayPal for months, case PP-R-DPJ-542776468 you can look it up to remind yourself of our many conversations. You have the dress. You’re not refunding me the agreed upon amount.

29 augusti 2024
Omdöme utan inbjudan
Logotyp för duntery.uk

Svar från duntery.uk

Dear,
I'm very sorry to bring you a bad shopping experience. Thanks for your update. Could you tell me your order number and tracking number of the returned? We do not get your return. If we get it, we will contact you asap. Please contact our customer service at service@duntery.uk, they will help you.

Betygsatt 5 av 5 stjärnor

Vestito invidiabile

Il vestito è davvero molto bello, sia come tessuto che come manifattura. Vestibilità ottima, se si prendono le proprie misure è facile ottenere un vestito che si adatta perfettamente alla propria corporatura. Lo consiglio!!

12 oktober 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Bellissimo!

Il vestito è come da descrizione se non meglio, taglia personalizzata perfetta e colore é più bello dal vivo! La consegna é arrivata in tempi decisamente più brevi del previsto. Rifarei un acquisto sul sito, sono super soddisfatta!

31 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was very pleased with my order

I was very pleased with my order. I ordered this as my maid of honor dress for my friends October Wedding, I'm 5'5, 225 lbs and ordered it a size up (size 18) to ensure it would fit my 23 week pregnant belly and it was perfect and comfortable, the only adjustment I had to make was a bit of hemming but with heels it wouldve been perfect. The color was just as pictured and the material was durable and not itchy at all. I would gladly order from here again!

24 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Misleading website, poor quality items, difficult refund process

I ordered a dress for my daughter in two different sizes as she is very slim and the fit of different sizes can differ. Neither dress fit her - it was impossible to close them at the back. When I tried to return them, the refund process was made very difficult and I was offered less than 20% refund for the items. This website deliberately misleads customers and makes returns prohibitively difficult and expensive. The items were very poor quality.

30 oktober 2024
Omdöme utan inbjudan
Logotyp för duntery.uk

Svar från duntery.uk

Dear,
I'm very sorry to bring you a bad shopping experience. First of all, our return is very easy, but before the return, we need to inform you of some precautions to reduce your losses. You need to return it according to the address we provide, and we will refund you after receiving the return. We checked all the records. We have provided the return address for more than half a month. So far, we have not received your return and there is no return tracking number.
Secondly, regarding the compensation policy, we are for the benefit of customers. If the customer is willing to modify it, we can provide a little compensation to reduce the customer's losses. But we will not force customers and respect their ideas.
Finally, regarding the return policy, the website also clearly states it, and we have explained it to you. If you want to return the dress for a refund, please return it as soon as possible. Or if you have other ideas, please contact our after-sales customer service. Thank you very much for your time.

Betygsatt 1 av 5 stjärnor

Il vestito non era effettivamente delle…

Il vestito non era effettivamente delle misure richieste e la qualità dei materiali, per il prezzo pagato, è molto scadente

28 augusti 2024
Omdöme utan inbjudan
Logotyp för duntery.uk

Svar från duntery.uk

Ciao,
Posso chiederti qual è il tuo numero d'ordine e il tuo nome? In caso contrario, non saremo in grado di recuperare le informazioni dell'ordine e assistervi nella risoluzione del problema.

Ecco la nostra tabella delle taglie, puoi vedere se hai scelto la taglia sbagliata? https://duntery.it/pages/guida-alle-taglie

Questa è la nostra politica di reso e rimborso : https://duntery.it/pages/normativa-resi

Se avete domande sulle dimensioni del vestito o volete lamentarvi di eventuali problemi con il vestito, non esitate a contattarci in qualsiasi momento. (service@duntery.,it)

Cordiali Saluti

Betygsatt 5 av 5 stjärnor

Vestito bellissimo

Vestito bellissimo, l’ho fatto su misura ed è arrivato fatto con le mie misure giuste !
Sono contentissima , è arrivato in tempo per il matrimonio che ero damigella

20 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Vestito troppo grande e con una forma…

Vestito troppo grande e con una forma strana. Il tempo di ricevere risposta dal servizio clienti e sono scaduti i giorni per il reso.

31 augusti 2024
Omdöme utan inbjudan
Logotyp för duntery.uk

Svar från duntery.uk

Ciao,
Posso chiederti qual è il tuo numero d'ordine e il tuo nome? In caso contrario, non saremo in grado di recuperare le informazioni dell'ordine e assistervi nella risoluzione del problema.

Ecco la nostra tabella delle taglie, puoi vedere se hai scelto la taglia sbagliata? https://duntery.it/pages/guida-alle-taglie

Questa è la nostra politica di reso e rimborso : https://duntery.it/pages/normativa-resi

Se avete domande sulle dimensioni del vestito o volete lamentarvi di eventuali problemi con il vestito, non esitate a contattarci in qualsiasi momento. (service@duntery.,it)

Cordiali Saluti

Betygsatt 5 av 5 stjärnor

Was looking for plus size normal price…

Was looking for plus size normal price dress for friends wedding. Choice was really good. Sizes are very accurate! Delivery took only 2 weeks. Quality of the dress was very impressive!
Recommended this site 100%!
Good job" Duntery " team 👏

22 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I bought 5 dresses in total for my…

I bought 5 dresses in total for my bridesmaids / flower girl for my recent wedding. The ordering process was really easy and straight forward.
The dresses came within 4-5 weeks and were well packaged.
The dresses were stunning and the girls were getting compliments all day on how lovely the olive green colour was.

Highly recommend
⭐️⭐️⭐️⭐️⭐️

12 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My dress came up really really small on…

My dress came up really really small on the bust not the size I ordered but expensive to return so learn my lesson and won't order again.

26 augusti 2024
Omdöme utan inbjudan
Logotyp för duntery.uk

Svar från duntery.uk

Dear,
Thank you very much for your support of our website. We are very sorry for the bad shopping experience. We checked our systems by your name, email, and order number, but we have not found any email records since you received the dresses. If you have any problems, please contact our customer service, they will try their best to help you. Have a nice day.

Betygsatt 5 av 5 stjärnor

Beautiful dresses

So, I initially ordered 3 dresses as I go to a lot of dinners etc. and they looked good. They got in touch with me to check I really needed all 3 as for returns it is only an 80% refund as handmade element to the dresses. This made me a bit worried so I only ordered 2 in the end. But they arrived and were absolutely lovely!! True to size, colour as expected and a very nice finish. Very pleased with them. I had to take the hem up on the full length dress, but I find that is always the case with evening dresses. So my experience was very good.

1 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ho scelto su questo sito gli abiti per…

Ho scelto su questo sito gli abiti per le mie damigelle e le cravatte per i maschi per il giorno del mio matrimonio ed erano tutti stupendi 😍 colori eccezionali e materiale ottimo . Modelli particolari ed originali . Acquisterò sicuramente di nuovo su questo sito in futuro per qualche occasione 😍😍

31 augusti 2024
Omdöme utan inbjudan

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