Waste of time. Impossible to return!!! 10 days I try to get return address and they keep sending me emails and convince me to not return, while dress is too long for me and not fit!!!! Their... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Waste of time. Impossible to return!!! 10 days I try to get return address and they keep sending me emails and convince me to not return, while dress is too long for me and not fit!!!! Their... Se mer
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Ordering from Canada was incredibly easy! My dress was custom-made and fits exactly as requested. The craftsmanship, fabric, and color are all outstanding. On top of that, shipping was impressively fa... Se mer
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Fantastic dress for a garden wedding the weight and fall of the fabric was wonderful and had a great flow - even on a larger sized bride like myself. From my sisters ordering experience I got it cu... Se mer
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I have been contacting Duntery every week since the 3rd Feb to request a refund, without any response. I am now out of pocket as my bridesmaid needed to find a dress using another site. I apprecia... Se mer
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Skrivet av företaget
Room E3, 5th Floor, Lianshi Building 1001 Pinglong Road, Gusu District, Suzhou City, Jiangsu Province, China (Not return address), 215000, Suzhou, Kina
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 89 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ho acquistato un vestito per un matrimonio. Ho scelto le misure personalizzate ed il risultato ha superato le aspettative. Arrivato nei tempi previsti.
Beautiful dresses, came in 2 weeks, great quality and made exactly to order. Would definitely recommend
Yesterday i received my purchase. A gorgeous dress so beautiful the material, the quality of work. Everything is top. Customer service was amazing.
Ho ordinato un vestito il 6/6/25, con spedizione rapida. Non mi è stata data nessuna informazione lo stato della consegna. Ho inviato due e mail senza nessuna risposta

Svar från duntery.uk
Do not get near this company. They advertise certain time on the website then someone sends an email with completely different dates. When I asked to cancel my order they asked me to pay an additional £20 for faster shipping but they won’t tell me when it’s going to be shipped or arrival time! That’s their response to a cancellation email, then they went on saying that they have already made the dresses within 3 hours of submitting my order🤣 and they need to deduct a certain amount, again nothing is clear and it’s a complete rip off! They use English names to advertise for their website by they’re Chinese and completely dishonest and scammy!

Svar från duntery.uk
Don’t be fooled by the country in the URL, everything is shipped from China.
Dresses arrived that were completely the wrong colour. Apparently it’s not a “quality problem” and they can’t issue a refund despite the dresses not matching the shades that were on the website (at all, by the way. Despite Duntery saying colours are subjective).
Then when returning, they suggested to write the declared value under £20, even though the dress is worth £90, to avoid tariffs. Con artists.
Will not be using again, and I urge people to stay away.

Svar från duntery.uk
It was super easy for me to find a dress in the color and size I needed, I was able to track the dress and it arrived on time so I'm very satisfied! The dress fit perfectly, it was a little long but with heels it's perfect length! Beautiful color and style!
Abiti fantastici, ho ricevuto complimenti da tutti .Ho acquistato 2 abiti e in futuro non esiterò ad acquistare nuovamente. Consiglio vivamente. Colori e taglia fedeli
Very bad customer service. No reply’s from my emails requesting an exchange. No offer of anything not even a reply to my 3 emails. Don’t shop here!

Svar från duntery.uk
WARNING! Do not shop with this company. I bought two different bridesmaids dresses size 10's. Chose one to keep and wanted to return the other. They make you email first for permission. Then to reply saying they only return 80% and then you pay shipping fees and then you pay a separate postage also. So for the £80 dress I wanted to return, I would only get £13 back. This is misleading as they state all over their website, "quick easy returns". This is a lie and something needs to be done! I will be contacting consumer and customer right about this. I am really struggling with money ATM and could not afford this not to be returned. Also because I have been charged £75 by a local tailor to get the dress I kept taken up and a bad stitching on the strap fixed.

Svar från duntery.uk
Perfetto abito bellissimo più bello dal vivo
Ho ordinato un vestito il 17 maggio chiedendo spedizione rapida, il vestito ad oggi non risulta ancora spedito.. deludente!

Svar från duntery.uk
Purtroppo ho avuto una esperienza PESSIMA. Ho acquistato un abito ma, nonostante abbia mandato le misure, è arrivato con misure errate. Chiesto il reso e il rimborso ma la loro politica di restituzione è direi minacciosa, quindi porta il cliente ad arrendersi. Ho scritto più volte ma senza risultati soddisfacenti. Spesso acquisto on-line ma una cosa del genere non mi è mai capitata ripeto, esperienza PESSIMA!!!

Svar från duntery.uk
This dress was simply stunning. The entire day I recieved constant compliments on how beautiful the dress was. I asked for the dress to be altered to my height 5ft and for the sleeves to be fitted on as opposed to hanging off the shoulder and they did just that. I received the dress well before 4 weeks and it fit like an absolute glove. For the price, material and craftsmanship I can't believe how beautiful this dress is. I would definitely buy from here again, simply amazing. The dress came packaged well aswell
Abito Kendall a dir poco stupendo! Arrivato in una settimana, cuciture fatte benissimo, abito bellissimo e colore spettacolare! Consiglio vivamente! Prezzi🔝🔝🔝
Vestito stupendo!! Super soddisfatta dell’acquisto 😍
Well done and Beautiful color. I'm happy to use it for summer events
Company does NOT do refunds or returns - after requesting a return and (partial) refund because they don’t do full refunds - my parcel was returned from China. The company operates from China and not the UK. Additionally, the dress was not the colour shown on the website. Do not use this company.

Svar från duntery.uk
Great quick service even with custom sizes. Dresses are amazing and my girls looked incredible in them as flower girls at the wedding.
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