My first pair of Duke and Dexter loafers. Really wanted a pair of ruched loafers, although the ruching isn’t as pronounced as some other brands, they are super soft, true to size and can be dressed up... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Reached the brand for an issue on my shoe and the response was phenomenal. I have not experienced such customer service in years not in uk. Chloe helped throughout the all process with extreme care... Se mer
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Great designs, quality fits! I’m afraid to order shoes online without trying them on in person, but their designs across the board are sick. I’ve ordered multiple items (shirts, painted leather card h... Se mer
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They have been amazing. I originally brought a size 8 and the loafer fit a little big so I returned it for a size 7, unfortunately they do not do half sizes. The customer care team have been a... Se mer
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Företagsinformation
Om DUKE + DEXTER
Skrivet av företaget
Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain.
SHOP MEN'S
SHOP WOMEN'S
CONTACT USKontaktuppgifter
Storbritannien
- info@dukeanddexter.com
- dukeanddexter.com
4,7
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Grate quality and experience
7 april 2026
Svar från DUKE + DEXTER
Hi Luan,
Thank you for taking the time to share your feedback, we're glad both quality and experience hit the mark. Hope to see you again soon!
All the best,
Chloe - Customer Care
Very fast delivery
Very fast delivery! The next day it was already at my home door. The products also looked very great. Happy with the order and the company
31 mars 2026
Svar från DUKE + DEXTER
Hi Michael,
Great to hear - next day delivery and a strong first impression is exactly what we aim for. Thanks for the kind words!
All the best,
Chloe - Customer Care
Svar från DUKE + DEXTER
Hi Thomas,
Always a pleasure, thank you for the continued support.
All the best,
Chloe - Customer Care
Great shoes
Great shoes. The quality, fit, comfort, cut and design are flawless. Received them quickly. Great packaging and customer service.
8 april 2026
Omdöme utan inbjudan
Svar från DUKE + DEXTER
Hi Laura,
Thank you for such a strong review. Delighted to hear everything from quality to delivery and packaging hit the mark.
All the best,
Chloe - Customer Care
Very fast delivery
30 mars 2026
Svar från DUKE + DEXTER
Hi Jule,
Thanks for the feedback. We're happy to hear the delivery was quick for you. Enjoy!
All the best,
Chloe - Customer Care
Svar från DUKE + DEXTER
Hi Jay,
Thanks for your feedback, glad you're pleased with the quality. Hope to see you again soon!
All the best,
Chloe - Customer Care
Svar från DUKE + DEXTER
Hi Kanyar,
Thank you so much for your review, glad you're happy with your T-shirt!
All the best,
Chloe - Customer Care
Great experience!
Super! Die Verarbeitung und die Liebe in den Produkten merkt man eindeutig. Auch der Customer-Service ist super hilfsbereit und reagiert nahezu sofort.
Das ist meine 2. Bestellung bei Duke and Dexter und ich bin nach wie vor beeindruckt von der Marke!
Absolute Empfehlung.
1 april 2026
Svar från DUKE + DEXTER
Hi Jan,
Thank you so much for your kind words and continued support. We’re really pleased to hear the craftsmanship and attention to detail stood out, and that our customer service could help when needed. It means a lot that this is your second order, we truly appreciate the recommendation!
All the best,
Chloe - Customer Care
Commando sole loafers
Love my new loafers. A great fit with a bit of the uniqueness I was looking for in the commando soles.
2 april 2026
Svar från DUKE + DEXTER
Hi Dave,
Great to hear, really glad you’re loving the fit and that the lug soles gave you that extra bit of character you were after.
All the best,
Chloe - Customer Care
Missing items
Paid for express, came about a week later. Ordered three items and two showed up. First time ordering from Duke & Dexter and was super stoked but overall poor experience
1 april 2026
Svar från DUKE + DEXTER
Hi Ryan,
Thank you for your review, and we’re really sorry to hear about your experience.
To clarify for transparency, your order was delivered within 3 working days, with the remaining time falling over the Easter bank holiday weekend, which can impact delivery timelines.
Regarding the missing item, we sincerely apologise again for this error. As discussed over email, this was handled as quickly as possible - we offered to either send a replacement along with a small gesture of goodwill, or process a refund. You opted for a refund, which was processed the same day.
We completely understand how disappointing this must have been for your first order, but we hope the way this was resolved shows our commitment to putting things right quickly.
All the best,
Chloe - Customer Care
Spedy Delivery
10/10. Even during the bank holiday, the team at DUKE + DEXTER ensured my order arrived in time. They even included a hand written card letting me know who packed my order.
1 april 2026
Svar från DUKE + DEXTER
Hi Isaac,
Thank you for the amazing feedback. We’re really glad we could get your order to you quickly, even over the bank holiday, and that the personal touches made an impact. Appreciate you taking the time to share this!
All the best,
Chloe - Customer Care
Sell amazing creative shoes
They Sell some real authentic comfortable shoes, I feel like the prices are a bit much, but they’re awesome!
25 mars 2026
Svar från DUKE + DEXTER
Hi Jyeir,
Thank you for the honest feedback, it means a lot. We completely understand that pricing is an important factor, and we put a huge focus on materials, craftsmanship, and small-batch production to make sure each piece is built to last and feel special. We hope that with time and wear, the quality and comfort really speak for themselves and show the value in what you’ve invested in.
All the best,
Chloe - Customer Care
JSM it’s worth the price
It was an easy check out I like to support up coming young people I’ll purchase other items in the near future great quality clothing
29 mars 2026
Svar från DUKE + DEXTER
Hi Jeanelle,
Thank you, we really appreciate the support. Glad the quality and experience hit the mark, and we look forward to having you back again soon!
All the best,
Chloe - Customer Care
My kinda vibe
Very personable throughout the process, quick shipping, great quality, and a unique vibe!
23 mars 2026
Svar från DUKE + DEXTER
Hi C,
Great to hear, thank you! We’re all about that balance of personality, quality, and smooth service. Appreciate the support!
All the best,
Chloe - Customer Care
Svar från DUKE + DEXTER
Hi Alan,
Exactly how it should be - thanks for the feedback, and glad the new pair fits perfectly.
All the best,
Chloe - Customer Care
Duke + Dexter have gained another customer!
Ordered a pair of Ezra penny loafers, delivery was quick and they are incredibly comfortable. Will not be my last order!
30 mars 2026
Svar från DUKE + DEXTER
Hi Jaz,
Welcome to the family, glad the Ezra loafers delivered on comfort and speed. Looking forward to your next pair!
All the best,
Chloe - Customer Care
Honestly cannot recommend them enough
Honestly cannot recommend them enough. I’m so excited to wear my shoes to my wedding and my fiances one are also unbelievable. Consistently deliver in quality and just style. Customer experience is the best I’ve had in years.
30 mars 2026
Svar från DUKE + DEXTER
Hi Marianna,
This is amazing to read, thank you. We’re honoured to be part of your wedding, and thrilled both pairs hit the mark!
All the best,
Chloe - Customer Care
Svar från DUKE + DEXTER
Hi Ivan,
Appreciate it, great to hear everything was quick and efficient. Hope to see you again soon!
All the best,
Chloe - Customer Care
Simply the best
As always fantastic customer service, luxurious well made brands.
Just love this company 🫶🏼
25 mars 2026
Svar från DUKE + DEXTER
Hi Rose,
Thank you so much, your continued support means everything to us. Really glad the service and quality keep delivering.
All the best,
Chloe - Customer Care
Svar från DUKE + DEXTER
Hi Jared,
Love to hear that, comfort should always surprise in the best way.
Hope to see you again soon!
All the best,
Chloe - Customer Care
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