My first pair of Duke and Dexter loafers. Really wanted a pair of ruched loafers, although the ruching isn’t as pronounced as some other brands, they are super soft, true to size and can be dressed up... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Reached the brand for an issue on my shoe and the response was phenomenal. I have not experienced such customer service in years not in uk. Chloe helped throughout the all process with extreme care... Se mer
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Great designs, quality fits! I’m afraid to order shoes online without trying them on in person, but their designs across the board are sick. I’ve ordered multiple items (shirts, painted leather card h... Se mer
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They have been amazing. I originally brought a size 8 and the loafer fit a little big so I returned it for a size 7, unfortunately they do not do half sizes. The customer care team have been a... Se mer
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Företagsinformation
Om DUKE + DEXTER
Skrivet av företaget
Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain.
SHOP MEN'S
SHOP WOMEN'S
CONTACT USKontaktuppgifter
Storbritannien
- info@dukeanddexter.com
- dukeanddexter.com
4,7
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love my new shirt!
I love my new shirt! I wasn’t sure on the best size for me, so I bought 2 different sizes. It was very easy to return the one that didn’t fit me best.
20 april 2026
Svar från DUKE + DEXTER
Hi Thomas,
Thanks so much for your feedback! We’re really glad to hear you love your new shirt and that the sizing process worked out well for you. Great to know the return was easy too.
Enjoy wearing it!
Sophie
Svar från DUKE + DEXTER
Hi Matt,
Thank you! Thrilled it reached you so quickly, enjoy wearing it!
All the best,
Chloe - Customer Care
Svar från DUKE + DEXTER
Hi Alex,
Thanks for sharing your feedback. So glad you're happy with your Ezra shoes - enjoy wearing them!
All the best,
Chloe - Customer Care
Wonderful customer service
17 april 2026
Svar från DUKE + DEXTER
Hi Miko,
That means the world to us, thank you! Our team works hard to make every interaction a great one.
All the best,
Chloe - Customer Care
Perfect packaging
Perfect packaging, fast delivery, excellent product.
You can't wish more.
13 april 2026
Svar från DUKE + DEXTER
Hi Raffaella,
Thank you so much! We love hearing that perfect packaging, fast delivery, and a great product is exactly what we aim for. See you again soon!
All the best,
Chloe - Customer Care
Fast shipping
Fast shipping! And also I got the tattoo sweatpants amazing quality fits perfect, stacks well too.
16 april 2026
Svar från DUKE + DEXTER
Hi Alex,
Thanks so much for your feedback! We’re really glad to hear you’re happy with the fit and quality of the Sketch Sweatpants and that they arrived quickly too. Enjoy wearing them!
Sophie
Customer service
Customer service, speed of delivery and design are incredible. I ordered a fun pair of women’s loafers. My feet run a little wide and it is taking a while to break these in - thick socks, athletic tape, etc. but the quality is high.
21 april 2026
Omdöme utan inbjudan
Svar från DUKE + DEXTER
Hi Haley,
Thank you for the kind words! So glad you love the design and had a great experience with us. Hang in there with the break-in, they'll feel amazing once they've moulded to your feet!
All the best,
Chloe - Customer Care
Premium quality and versatility
Took a bit of time to break in, but the fit and quality is outstanding. Will shop here for derbies and loafers again.
24 mars 2026
Svar från DUKE + DEXTER
Hi Thomas,
Thanks for sharing your experience. We’re glad to hear the quality and fit made it worth the break-in, and we look forward to getting you into a pair of derbies or loafers next.
All the best,
Chloe - Customer Care
Sleek. Beautiful. Delivered Rightly’
Express shipping never lies! The cardholder is premium truly what it is worth off. The green color of it matches any possible combinations of clothes i wear
13 april 2026
Svar från DUKE + DEXTER
Hi Romuel,
Thank you for the great feedback. We’re really pleased you love the cardholder, the colour and quality sound like a perfect match. Glad the express shipping delivered as expected too. Hope to see you again soon.
All the best,
Chloe - Customer Care
Amazing customer service.
9 april 2026
Svar från DUKE + DEXTER
Hi Frank,
Thank you so much for your feedback, this truly means a lot!
All the best,
Chloe - Customer Care
Great shoe !
7 april 2026
Svar från DUKE + DEXTER
Hi Rico,
Thanks, it's great to hear you're enjoying the shoes!
All the best,
Chloe - Customer Care
Svar från DUKE + DEXTER
Hi Nunya,
Thank you for your review, glad you're happy!
All the best,
Chloe - Customer Care
One of the pair of shoes that I ordered…
One of the pair of shoes that I ordered was defective, and I believe I paid to have returned to restock, which I think totally unacceptable. The return shoes should have never been put in the mail to me, knowing that the tan front on the top would be too was already cracked.
10 april 2026
Svar från DUKE + DEXTER
Hi Tom,
Thank you for your review. We’re sorry to hear about the issue you experienced with your pair.
To clarify for transparency, we hadn’t received any prior communication or images regarding this before your review was posted. As soon as we became aware, we reached out to you directly to understand the issue and resolve it as quickly as possible.
We also want to confirm that you were not charged for the return, as we provide return labels for our customers.
Following our conversation, we’ve arranged a replacement pair within 24 hours, with a request for our warehouse team to carry out additional quality checks before dispatch to ensure everything is perfect for you.
We’re pleased we’ve been able to resolve this promptly and appreciate your willingness to update your review once you’ve received the new pair.
All the best,
Chloe - Customer Care
They have been amazing
They have been amazing.
I originally brought a size 8 and the loafer fit a little big so I returned it for a size 7, unfortunately they do not do half sizes.
The customer care team have been amazing, very quick at responding!
Also I have had email updates throughout the process to keep me up to date.
The loafer itself is incredible, the detail and quality is 100% worth the price. I would have happily paid £300 not £270.
I would advise going 1 size down from my experience.
7 april 2026
Svar från DUKE + DEXTER
Hi Cody,
Thank you for sharing your experience. We’re so pleased our customer care team could help with the exchange and keep you updated throughout. Great to hear you love the loafers and their quality, it really means a lot.
All the best,
Chloe - Customer Care
Great designs
Great designs, quality fits! I’m afraid to order shoes online without trying them on in person, but their designs across the board are sick. I’ve ordered multiple items (shirts, painted leather card holder and a sweatshirt) and all were high quality and fit great. Solid customer support when I needed to email them although the international shipping is a bit annoying to deal with if returning items - but it is what it is when you order from a company in the UK and you’re in the US. D+D is one of the few companies I follow closely to see what collaborations they’re doing next.
27 mars 2026
Svar från DUKE + DEXTER
Hi Adam,
Thanks for such a detailed review. We’re really glad you’re loving the designs and quality across everything you’ve ordered. We appreciate your understanding on international returns, and it means a lot that you follow along with our latest drops and collaborations.
All the best,
Chloe - Customer Care
Shoes are great
Shoes are great. Beautiful and delivered very quickly. I had to return because I bought wrong size
9 april 2026
Svar från DUKE + DEXTER
Hi Christopher,
Thank you for your kind feedback! We’re really glad to hear you loved the shoes and that they arrived quickly.
Sorry to hear the size wasn’t quite right, but we hope the return process went smoothly and that you’ll find the perfect fit next time!
Have a lovely day!
Sophie
Quality, Style, Shipping Service
You made me feel Stepping in a community by buying your shoes.
8 april 2026
Svar från DUKE + DEXTER
Hi Tobias,
Thanks so much for your kind words. We’re really glad you’re enjoying the quality, style, service and even more that you feel part of the D+D community!
All the best,
Chloe - Customer Care
Just amazing products with a huge…
Just amazing products with a huge quality and you will receive your order really fast.
I really appreciate to order my shoes, clothes and accessories at D+D
Thanks to all the team behind this brand
7 april 2026
Svar från DUKE + DEXTER
Hi Landry,
Really appreciate the kind words! So happy you’re enjoying everything and the speedy delivery. Hope to see you again soon.
All the best,
Chloe - Customer Care
What a classy wallet
What a classy wallet, statement piece which has already received plenty of attention when I was out.
7 april 2026
Svar från DUKE + DEXTER
HI Maxwell,
Thanks for your review. Love that it’s turning heads already, great choice!
All the best,
Chloe - Customer Care
Svar från DUKE + DEXTER
Hi Mateo,
Thanks so much! Glad you love the quality.
All the best,
Chloe - Customer Care
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