Dublin Airport Omdömen 

Worst airport experience ever. Rude security staff, wrongly declared gates with no information and unsufficient seating.

Kill me now I seriously lost the will to live. First I couldn’t get the Ryanair baggage machine to print a ticket so had to go to another one. Had bought a fast track security ticket €13.99 double the price it was a couple of years ago. Got to security belt only to be told that my liquids and iPad needed to be out of my bag. Why on earth has the main airport in Ireland not got the new security scanners in both terminals. Of course all my liquids were packed all over the place in my bag as I thought I was going through a modern airport. Two members of staff then glared at me as I picked through my case my backpack and another bag. I chucked everything out into a tray by my backpack and they said we don’t need everything out. Well obvs I needed to empty my bags out to find my liquids. Finally I’d got unloaded and went through and surprise surprise my case needed to be searched. They found the liquid but she’d opened my jewellery box upside down stuff falling out and she was jamming it back in. Had to stop her zipping it up as she was going to break stuff. I had £20k of jewellery in it so I was panic stricken that something had gone on the floor and I hadn’t seen it. Took me 20mins to repack my case went into my backpack which hadn’t been searched and there was a big handcream in it they’d missed. Seriously?!!! Went to Butlers cafe and ordered a tea it was given to me and burnt my hand as no wrap round. Off to the gate 118 which is about 750m away. Got there and it’s freezing cold and I have leggings T-shirt hoodie and socks on. To cap it all off my flight is delayed. I’m so stressed and if I didn’t have a drinking problem I’d be on the gin

Hi we travelled Dublin to Rome on Aer Lingus at 6.20am. We went through T2 security with the assistance of the lovely Clinton. And everything went smoothly until we got to gate 301 and realised one of our group left money in an envelope at T2 security in the tray. It was a good enough amount. We searched bags and were about to accept its loss but took a chance and went back to T1 security and met the lovely Lauren Brady (I am sure that is her name) she called over to T2 and within 5 mins we had the envelope all contents secure. I can’t stress the relief. Thank you to all concerned.

Have used it a lot this Summer for both European and long-haul flights. Bag drop and security has always been very quick & efficient. Good customer service too.

Is it that difficult to provide clear info on how the self check-in for the bags work? The fact that it is so crowded in that area explains for itself that this isn’t clear at all. Then a worker had the nerve to tell me off. I’m guessing this is the Ryanair effect? Such a shame. Putting up a sign or two isn’t all that expensive and will avoid frustration among travellers, but I don’t think they care one bit about that.

The most friendly people in any airport I have ever been through!! Effecient and smiles all the way! Way to represent the Green Isles!!!

The place is I’ll set up for the amount of overnight traffic it has . Many people are sleeping on the floors , chargers do not work , it’s almost like homeless shelter for paying customers. Needs to improve facilities for passengers with long layovers

Very bad. Bad organization, very rude workers at the passport control. If you can avoid it, don’t go. We did not have a pleasant experience with this airport. 👎👎👎👎👎👎👎👎👎👎👎👎

I usually like Dublin Airport and use it a lot. I arrived for a 21:50 Ryanair flight to see it was delayed by 55 minutes. So far, so normal.

I then grabbed a coffee and sat down. Two minutes later I’m told by a miserable and rude man that the coffee shop is shut and I have to leave. Not happy. No sign of opening times. This is before 9pm and the whole airport is shutting down. I take my coffee and drink it then decide to look in the Duty Free shop. It’s now 9:35pm and they’ve drawn barriers across the shop. I asked a miserable shop worker what’s going on and he told me the shop closes at 9:45pm. I told him the time and he couldn’t care less. He was rude and unhelpful.

Come on Dublin. Why does an international airport effectively close at 9:30pm? Why do you employ rude and miserable staff? Is it because you couldn’t care less and have a captive audience?

Dublin Airport T2 Parking - a complete money spinning mess.
1. No access to level 3 (arrivals level) for passengers. This means unless you are a registered / paying extra charges / taxi then you cannot get direct access to the level you need to be on.

2. All other levels are packed / full / busy with drivers looking for parking spaces.

3. Lifts servicing the parking levels are full / busy or not working.

4. The Pay and Go staff operating the office on level 3, are disinterested and unhelpful. When I suggested that the system needed improving, a female member of staff with an American accent, replied that this is how it has always worked, and to stop giving her “a hard time”. The whole experience was unprofessional and unsatisfactory.

Dublin airport and terminal 1…Awful, long queues, long waits, over powering and arrogant security staff, no doubt they are under pressure with the queues and delays, but they don’t have to be so rude, just an awful expirrisnce, I thought I would enjoy Dublin but it stumbled ate the first hurdle , I wouldn’t go back because of that and couldn’t recommend it to anyone

An unforgivable dump - I write this as an Irish person - Ireland is doing well as a country and I cannot understand the lack of investment in infrastructure to include airports. I couldn’t even use the bathroom this morning in Dublin airport because they are utterly filthy. The whole place is dingy, run down, rough and depressing. The only benefit is pre-clearance if you’re flying to the US. I’ve started flying through London to avoid this place. Rude staff too. Drunk people in the bars. Horrible and rough - an embarrassment to the Irish nation - I’m mortified to what visitors must think.

To improve they need:

- major investment to renovate the place
- proper cleaning staff for toilets
- plugs for people to charge
- air conditioning
- stricter rules on alcohol intake
- staff training
- basically tear the place down and start again

Ireland is spoiled with American tourists and they get away with charging a lot for VERY low standards. They need to get their act together.

Dublin airport is a disgrace running to get on a international flight to china i had to run across airfield then step over a rope then climb a aluminum stairs in the cold and wet . FING NORTH KOREA HAS BETTER. IM ASHAMED TO BE AN IRISH CITIZEN watching tourists and children be
being treated like cattle .

Dublin security don't know how to use the new equipment and could recognize a laptop in my bag which they told me to leave in and then spoke loudly do I have a bomb in my bag this should never be said by anyone in an airport it was totally unprofessional

Disgraceful. Not all lanes in use, hence waiting a while and the rudest most arrogant guy insisted I removed my headphones and concentrate on my queue position. Fact is, if all lanes were on I wouldn't need to listen to headphones in the first place!

The worst airport in the absolute worst part of Ireland. Not even remotely fit for purpose.
Its a twisted joke that this national embarrassment that is in the worst possible location for anyone outside of Dublin swallows up so much funding and development while regional airports in better located and more beautiful parts of the island are allowed to rot.

One of the worst airports I've forced to visit time after time. Too small for a number of flights/people it contains; no air conditioning in some areas at all (gate area 101-199); too few toilets (and they are very far from each other) - there are queues almost always; only ONE restaurant that serves hot food (besides snacks such as burgers, sandwiches, salads, cakes); most of the restaurants are almost always full, almost all the waiting places at the gates are full almost always too. And it is ridicularly loud and expensive. If you can - avoid.

Some how you'd expect the Irish to be considerate.. I've met among the rudest people. In particular, though, a peculiar agent at the baggage check. He insisted, first of all, to stop baggages that had toothpaste and little bottles of liquid.. he'd extract them and hand the bag back to you saying something that was not accompanied by a nice look. Thank God I had enough time.. I went through the same bags in the USA, Germany,Italy and the UK with no problems at all...

How funny... I had a small bottle of isoprople alcohol and two mini bottles of shampoo in another bag... I've never been stopped before... and didn't got so this time either...

I just went through Dublin Airport today and it was the WORST airport experience I have had in many years of traveling. I'm not sure if the review should be of the airport or of Aer Lingus but everything was self-serve that used to be done by airline personnel. There were few people to help and the whole area was chaos at about 11:30 a.m. on a Monday. There were long lines everywhere and no one knew which lines led where. You had to weigh your own bag and print out your own baggage tag. The machine I was trying to use didn't work. But since I never had to do this before I thought it was me. In order to do this you had to scan your boarding pass. Then you had to load your own bags onto the conveyor belt by getting in another long line. In that line, you had to scan your baggage tag. The reader said "Invalid Tag." Fortunately, at that point an employee of Aer Lingus sorted it out. She was the only helpful person and it was obvious that she could not manage the chaos around her.

I don’t usually leave reviews, but I felt this was worth mentioning. Going through security at Dublin Airport recently.. especially with kids.. was incredibly slow and uncomfortable. The queue moved at a snail’s pace, and on a warm day, the lack of ventilation made it feel even worse. It was hot, stuffy, and there was barely any space between people. Not ideal when you’ve got little ones in tow.
It would make a huge difference if there were dedicated fast lanes for families, elderly passengers, or anyone who might need a bit more time. Even just expanding the queueing area would help right now, it feels like everyone’s packed in shoulder to shoulder.
I know airports are busy places, but a few thoughtful changes could really improve the experience for everyone.