Dublin Airport Omdömen 

I used Cocoa Cola vending machine at Dublin Airport terminal 1 .I got a Cappuccino and a latte coffee and was charged 2.50 euros 3 times .I think this is in excess and will not be using their vending machines again .

Traveling for the first time with my disability, the staff couldn't of been more helpful , I decided against using assistance upon arrival but I was still ushered through lines and security with my walking aide as I cant stand for too long, staff were cheerful, happy. Helpful. Made my first time flying with my disability a breeze. Staff at the gate for ryanair couldnt do enough for me either making sure I boarded first and looked after. Eased my anxiety and made my trip so easy.

Came through Dublin airport for the first time yesterday, and have to say that the security staff were the most rude, ignorant and arrogant people I've ever encountered at any airport, and that's saying something. I was wearing braces instead of a belt as I had particularly baggy trousers on. I was asked to remove them when putting my coat and bag in a tray, which I declined on the basis that my trousers would literally fall down, at which point my bag was taken out and literally tossed back at me without explanation. I put it in a separate tray and went through the scanner, which predictably picked up the braces. I was again asked to remove them, and again declined on the same basis, at which point I was subjected to a forensic level pat down, bordering on the invasive. I was even told to lift up my feet and show the security goon the soles of my trainers, at which point I was sorely tempted to ask if he'd like me to do a little dance for him as well. No please, thank you or sir, it was bloody disgusting and I will definitely not be travelling through Dublin airport again, ever. By contrast, Stansted was an absolute breeze, and more like what flying used to be like in the good old days. I'm genuinely convinced that this kind of experience is actually designed to put people off flying at all.

This is the worst airport I have ever experienced in my life. From rude and dehumanising staff to inadequate, outdated and filthy facilities. I cannot believe this is a Major capital city airport. It's a total kip.

Absolutely disgusting. Most of it looks like some kind of 1980s horror. Dirty, grotty, disorganised and loud irritating staff shouting and making unnecessary announcements over and over.

The security personnel is very unprofessional

Lower then 1 star.
Security Guy made Jokes about my handicap, and his colegue laughed about it. Supervisor did nothing! When my husband spoke to the person in question, the supervisor said the Will call the police if we stayer. Never ever did I got a treatment like this. Never again!

Feel bad giving 2 stars because all other staff were great but bald guy 50s in security was horrible to me over my shirt apparently not being placed in the tray properly. I wouldn't have done this on purpose and certainly didn't think I had placed it carelessly, however it didn't warrant the way he spoke to me. I've never had someone speak to me like that before. Talk about power tripping

Flying out of Dublin airport on 28/9/2025 to Italy and decided to have breakfast in the Garden Terrace restaurant in terminal 1 what a big mistake Decided to go for the full Irish they should be ashamed to call it the full Irish in the first place never have I had such a load of shite anywhere in my life. One pure rubber so called sausage two dried out rashers welded together one piece of dried out black pudding cold beans and two cold fried eggs. Add to that two cold pieces of rubber as toast and a pot of cold tea. That will be 16euro says she enjoy your meal. Tried to eat it but my teeth weren’t sharp enough after all hard to chew rubber how that place is allowed to serve such crap under the guise of the full Irish I’ll never know one of many people hoodwinked again I guess but not a second time keep away

The service for travelers is far below average. One can for instance hardly find any plug to charge devices and when you find one, it is defect. There is no innovation visible in any sense to enhance the customer experience.

Absolute disgrace, most of the bar/restaurant areas are filty, not possible to order to the table due to the stuff shortages. For someone with a two pieces of luggage not possible to eat at all. The worst airport in Europe. No places to seat, no chill out areas, it like a big shed for a cattles.

One of the most dehumanising experiences I’ve had recently. It’s all self service ordering with food dumped on a counter in cardboard containers for collection. How can self service be a good idea in an airport?

Flying to Atlanta /USA - told us to get here hours early then after you get through all the customs/ security- Nothing to eat! No Restaurants
They will not let you go back down to where every thing is.
So now stuck for 2.5 hours in a crappy terminal!

This is the fourth time I have travelled through Dublin airport and it is the worst airport in Europe. Poorly designed, chaotic processing through security, inadequate room at gates, non existent communication within the airport, long walks between gates. Gates for long haul flights hold 50 people when they should hold 300. Then passengers are forced into chaotic lanes that cross over multiple flights. It’s like a third world country airport. Outside the airport is just as chaotic with passengers forced to traverse the carpark to get to airport hotel shuttle buses and taxis can’t pick up passengers from the front of the airport! Avoid Dublin airport if you can!!

no security officer on Arrivals waiting area Saw unattended bag only person I approached was fr Bus Eireann who was very helpful examined outside of case to discover it belonged to a student agency customers need to be advised not to leave unattended baggage

Was für ein arroganter, kleiner "Sicherheitsbeamter" der wohl im zivilen Leben nichts zu sagen hat, hat mich heute hier kontrolliert? Ich war schon auf vielen Flughäfen in Europa, aber nirgends musste ich mein gebrauchtes Papiertaschentuch aus der Jeans puhlen um es in die graue Kiste zu tun! Ebenso mein Flugticket, dass danach nicht mehr in der Kiste war und von einem Mitarbeiter unter dem Förderband gesucht werden musste und ich danach nochmal in die Kontrolle musste. Das alles mit einer Arroganz die ich auf keinem Flughafen erlebt habe, man kommt sich vor wie ein Verbrecher! Dublin war schön, aber der Flughafen ist unsympathisch, kalt und nicht gastfreundlich! Zu wenig Sitzmöglichkeiten, dreckig und total überfüllt.

This airport's facilities have no sense. They have big recycle bins every few steps and phone charge station everywhere, but if you try to find a water fountain, it's hard to find one. They're not built next to the restrooms like in the US. Even though you find one, the water fountain sensors are so sensitive. They'll give you a few drops of water and then stop. It takes 10 minutes to fill up a water bottle. That's why the line is long. How stupid is this airport!? Encouraging you to recycle after "checking in" and encouraging you to charge your phones but not encouraging you to drink water!

Terminal 1 is like stepping back in time 30 years. It’s a joke airport for a well funded European capital city to have. Security can easily take 30 minutes.

If I could give a MINUS-10 star review I would.

Here’s the AWFUL AND FRIGHTENING experience I had at the hands of A SENIOR ASU staff member
of T2 security today.

Having had my first cabin bag checked by a very nice woman agent she then told me that my second bag was being dealt with by this man.

While he was efficient in terms of workflows per ASU he had absolutely no respect for me or no sensitivity to the fact that I was bewildered at what he wanted me to answer.

He told me that my bag had been flagged as a high threat item he demanded to know what was in my bag. He did not tell me what would happen if I could not explain to him what was in my bag. Frankly, I was so scared I could not even remember what was in there. I could only cross check against my first bag to see if it would jog my memory.

I take anti-anxiety medication and I felt quite panicked by his intimidating behaviour. He had no people skills whatsoever - a fact acknowledged by the female junior ASU person who examined my first bag who said he can be gruff and advised me to not to rile him by asking him about what was happening.

This was because she could clearly see was happening i.e. that I was getting scared and he was making absolutely NO effort to be HUMANE, never mind kind to me. He refused to tell me what the suspicious item or items in my bag were deemed “high threat”. FYI, the bag contained my purse with my medication, my passport, my Irish & US phones, an iPad, my charging cables and plugs for these items, compression socks, and empty water bottle, intimate personal hygiene products, A book, make up and my wallet, eye mask, earplugs earphones, and a lanyard for carrying my phone safely while travelling.

The experience felt like an INTERROGATION - he was on a total power trip - a fact that was evident when he said I could not complain about my experience as he was the highest authority IN ASU.

THIS WOULD BE LAUGHABLE IF IT WERE NOT SO SERIOUS - if these agents are de facto law officials then DAA need to run a communication campaign to inform the public & have a more accountable and transparent complaints procedure.
Secondly, there needs to be a transparent and step by step guide for passengers so they can be prepared for what would happen in a situation like this and a clear explanation of what you could be asked and the consequences of not being able to answer to the satisfaction of the ASU.

I thought I was going to be arrested by this ignorant goon. I was so terrified by his extreme behaviour I was unable to think straight. I am 64 years of age, a grandmother & travel internationally several times a year. Dublin airport is the only place I’ve ever experienced this type of power-trippy behaviour that this agent inflicted on me. I have been so upset moving through the rest of the airport that I’ve had a panic attack and can’t have any lunch I feel so ill.

Just as well for DAA’s sake, as I would be calling Liveline to highlight this experience so that no other person will be put in this position.

At the very least, I should have been dealt with by a female agent. Whether or which, the male ASU supervisor needs significant retraining on how to sensibly and sensitively handle these “high threat” situations. Or better still, put him into no -public facing role.

I will be telling EVERYONE I MEET ABOUT MY EXPERIENCE- it reflects very badly on DAA. And for good measure, I will also be complaining to IAA.

Just terrible
Lack of seating, lack of food outlets NO charging stations at all. Dirty and cold