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Super pleased with your attention guys, really happy with the good service you have. Thanks a lot!

Robert is always so helpful and has so much knowledge! He fixes my issue every time! Hope you reward him for his stellar work!

my sells representative, Patrick, was extremely helpful and patient with me, he was very knowledgeable and kind. Way to go DTF Pro, on great customer service!

Patrick was professional, precise and very helpful in giving me support on an order for some DTF film that I needed quickly. Patrick arranged for overnight delivery and when there was a delay in the UPS delivery due to the UPS plane having a delay. Patrick submitted a request for a possible refund for me since there was no next day delivery.

Aggravating that someone spends this kind of money & you can't even use it due to them having to schedule a video call to watch you put the ink in & they can't get you in their busy schedule for over a month! I am sick to my stomach that I ordered this from this company & spent so much money for this that I ordered at the end of Jan and they can't even get me in until March 21st!!! Simply uncalled for and ridiculous. I thought at one point one guy was going to help me himself so I didn't schedule the time & then he comes back saying did you schedule your time? lol no I was under the impression you may actually get me in sooner so I was not waiting over a month to use my new printer.

Robert at Dtgpro is amazing. He took the time to help me setup my software when I was having trouble. Robert was patient and so kind. He really made my experience great. Good customer service is hard to find now a days but Robert went above and beyond

Robert at Dtgpro is amazing. He took the time to help me setup my software when I was having trouble. Robert was patient and so kind. He really made my experience setting up my software easy. Thank you!

helloo every one i purchase my cadlink and david help me alot he respont fast he help me from the begining nice person

David was great.
Answered all the question we needed.
and was very helpful.

I purchase the DTF Model J and have had a lot of issues. When reaching out to them they were to busy to assist me due to onboarding other clients. Be prepared to spend money with a DTF printer. I'm on my 3rd print head and second mother board since Sept 2022. I was told when I needed the mother board that this machine was only good for about 30 shirts a day and the print head and mother board was good for approximately 6 months. The manual that comes with this printer doesn't have any trouble shooting information. Be ready to research what is wrong and how to fix it. I was told that they would no longer help me since I was out of warranty. Several items broke right away as in the cleaning wiper and they showed me how to just use a screw driver to move it. I then had a pin hole in a tube and thier fix was rubber cement and tape. This machine is not worth the $5K+. Send your money elsewhere.

awesomeness!! I needed a discount and it was better then I imagined!!

great work! thank you for your help

I was having issues with my black ink on my prorip software , I emailed the support team and got the answer I needed the very next day!! Got me back up and running smoothly!! I appreciate the help and fast response.

They have been awesome in helping me, I really appreciate the help...

Had a chat discussion with David earlier today and then this evening! Answered all of the questions and made sure I got the bundle and product that fits my needs. Can’t wait to get it set up and running.

David was very helpful! He answered all my questions in a way that I could easily understand!

Great customer service! Questions were answered quickly!