Dr Sam's Omdömen 687

The website is easy to navigate. There is a lot of products to choose from along with bundles of products that work well together.
I received emails conveying the status of my order. I arrived promptly and well packaged.

The website is easy to navigate and the ordering process is straightforward. Good communication on the status of my order. And the products are excellent too. I've finally found skincare that works. This is my third order and I'll reorder in future. Thanks!

I have been using Dr Sam for over two years. I am an older woman who suffered with severe acne in my younger days and frequent breakouts ever since. However, since using Dr Sam breakouts have been few and far between. My skin will never be perfect but has been greatly improved. I only wish I could have had access to these products 45 years ago! Furthermore my husband, who suffers with cracked and dry skin on his hands, is a huge advocate for the hand cream and won’t permit me to buy anything else.

I love this brand and I truly won't use another cleanser as this has helped repair my skin barrier and reduce acne. I have sensitive skin and have been looking for the right brand that won't aggravate it for years and Dr. Sam's is perfect. I also received some amazing customer care from the team from Samantha. So reassuring when a brand has real humans on the team and cares for their customers. Thank you!

The Customer Services team were amazing. They were prompt in replying and very helpful and resolved the problem immediately.

My go to skincare now and I don’t think I will go back. I’m 28 and suffered from breakouts due to Australians hard water, but the cleanser and moisturiser is helping me maintain my skin being clear.

Customer service is also great! I’m on the subscription now but due to some unexpected financial difficulty, they have managed to update my next billing/ shipping to my chosen date. I have only had my first delivery on the cycle that is outlined when signing up for the subscription, so wasn’t sure if they’d do that. Luckily they were really helpful and accommodated my needs☺️

The website is informative and easy to navigate. Everything is explained clearly and I felt I could put trust in the products and they didn’t disappoint. I love the cleanser I feel it’s really helped get stubborn oils out my skin in a gentle way. On my second bottle now.

Great company, prompt delivery , I have bought this product third purchase now, I highly recommend

Straightforward web site. Lots of product information to help you choose. Customer kept fully updated with order status and delivery.

Easy ordering and fast delivery. Super products

Dr Sam's customer service is amazing and quick. They helped me resolve an issue within days and have provided me with ongoing support.

I have always had a great experience with customer care, I can email them knowing I get a response right away from someone and they are always willing to help with any concerns or questions I might have. I've had to reach out a few times already for random questions like shipping and recurring orders that I have pushed back or needed to expedite and so far they always help me and have great insights. Very friendly and professional customer care. Not to mention I love the products and quality.

The website is incredibly easy to navigate around with detailed information about each product.
It is also great that you can review your order prior to purchasing to make sure you have added the correct items into your basket.
The whole shopping experience is easy and quick.
On the delivery side, this is via Royal Mail, which is always my preferred choice as items are delivered on time, and in addition you are able to easily track via the email which Dr Sam's sends when the items are shipped.

Please try dr Sam's products Best products best customer services i am using whole range of dr Sam's cleanser,actives, moisturizer,micellar water,pads,sun screen and revival mask and a big thank you to SAMANTHA you are a star

Used cleanser and NAD+ moisturiser.
Alright products, didn't notice they caused any additional breakouts, but didn't see much improvement either with dry skin, texture, acne reduction.

My skin continued to have it's fluctuations throughout 2 moisturisers and 1 cleanser, had good and bad weeks, irrespective of the products.

Packaging is absolutely miserable on both products. You have around 15% of cleanser stuck on the bottom and sides, as it is thick you can't really pump it out unless you add water, which is not too bad. Moisturiser packaging is the worst, as you get closer to finishing product, no matter how slow and gently you squeeze, the cream just splatters and too much product comes out. I wasted so much product, it is very annoying as it is already too expensive for what it is.

I have been using the Flawless Intense moisturiser and Flawless cleanser for the last six months, these products are truly amazing for my skin!!! After suffering with severe dry flaky skin that was also very angry, red and reactive when using numerous other brands on the market, Dr Sam Bunting is the only brand that has calmed my skin! My once reactive, dry, eczema prone skin has been so so normal and clear whilst feeling smooth, soft and hydrated!
I highly recommend these two products.

I have been using Dr Sam products for well over 6 years now, and I truly would never use anything else for my skin care. I used to breakout but I can use all of these products without any issues. I bought the flawless moisturiser, it has a lovely consistency, gives a really nice glow to the skin without being greasy. I love that you get free samples with your purchases, I got the gossamer tint 02, and now I’m about to order a full size. I honestly recommend this brand to everyone. Fast delivery, I ordered Thursday evening and it arrived Saturday morning. Thank you as always

I made an order (#S868637) from Italy, this site dispatch from UK but they pay in advance custom fees and duties, so there is not additional costs for us (the customers). In my experience the shipping took long, around 10 days and i had severe problems with the exchange between EVRI courier and the local partner courier (GLS Italy), but i would like to mention that Samantha from Dr. Sam customer service provided an excellent customer service, kept up with me, assisted me and was always prompt and quick to respond. The hassle i had was purely with the horrible courier (both EVRI and GLS Italy) the brand itself is a good brand with a 5 stars customer service. Would buy from them again and would recommend to everyone to do so.

I have been a customer of Dr Sam’s for a few years, on multiple regular subscriptions of their products. I had some issues with one of their new product so I reached out as asked for advice. As always, staff were amazing. I was assisted by Sam this time. I couldn't fault thus company. Great products, amazing staff. Customer satisfaction is one of their outmost priority. Thank you again Sam.

Website is informative and I like the fact there aren’t a million different products to choose from.