DriveAway  Omdömen 

115
TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great experience, dropped off and picked up at our hotel. Great and quick communication throughout ! Couldn't recomend enough.

Betygsatt 4 av 5 stjärnor

Booking was fairly straight forward at Edinburgh Airport although there is a good walk from arrival to Europcar base. Didn't really have much in the way of road maps available, just a general one fro... Se mer

Betygsatt 4 av 5 stjärnor

The service at Driveaway is excellent, both cars they arranged for us were ideal for our needs, with them ready on time, easy to pick up & deliver. The cost wasn't true, there was always more to pay w... Se mer

Betygsatt 1 av 5 stjärnor

I had to prepay for my tank of gas (over $60 for a Ford Fiesta, which works out to well over $5/gallon even though the local price was $4.35). Since it's impossible to estimate the last few days of... Se mer

Företaget har svarat

Företagsinformation

  1. Biluthyrningsbyrå
  2. Biltillbehör

Om DriveAway

Informationen kommer från olika externa källor

Driveaway are Australia's leading experts in domestic and international car hire, European car leasing and motorhome rentals across the globe.

Our Products


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

115 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,0

Alla omdömen

(115)

2 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent in everyway

I have been using Driveaway for some years and they are excellent. Other than being conned into an upgrade by AVIS in Lyon which I did not know was happening everything has been excellent with them. I should have picked up the upgrade but the salesman was very smooth so my problem. Will always deal with Driveaway = latest pickup in UK excellent and no upsell.

21 juli 2015
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

poor service

Got our hire car from Hertz Dublin.Poor service Terrible vehicle considering we had ordered a Mazda626 or equivalent and got a breadvanie a citeron van.Wont use Hertz again

9 juli 2015
Omdöme utan inbjudan
Logotyp för DriveAway

Svar från DriveAway

Hi Murray,

thank you for your feedback regarding your car hire with Hertz.

On behalf of Hertz and DriveAway Holidays, please accept of our sincere apologies for the vehicle you were provided.

Please be assured that this is not reflective of the usual high standards of service that DriveAway and its partners endeavour to maintain.

We have contacted Hertz regarding the vehicle you were provided and will contact you as soon as we have a response.

Kind Regards,

Blake
DriveAway Holidays New Zealand

Betygsatt 4 av 5 stjärnor

Excellent service

Flew into Brest and picked up our car with no problems and simple handover at end. Great service.

8 juli 2015
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Would use again.

The staff at Oxford were very helpful.
The 'upgrade' vehicle we received was very underpowered, and we would have preferred our original choice.
Very difficult to find the drop off point in Edinburgh City, with inadequate address given.
Staff member in Edinburgh very helpful at drop off.

28 september 2014
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Redspot Adelaide

Had a bit of a wait for the rep to turn up at the airport as it was a Sunday evening. Very friendly man, very good service and an excellent car (Nissan). Good deal all round - recommended.

4 september 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very Easy Location

We got picked up from Heathrow airport by the Euro Car bus and taken to there depo. We took a number and waited for a counter to call us, it was a bit of a wait but all the counters were operating it was a busy time that we were there. We got to pick any car from the middle size catology that we had booked. Very easy to get out of london as the car company was so close to the M25 and had no problems when we returned the car. Would use your company again

26 augusti 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy & straight forward

The process was really easy & straight forward. All in NZ dollars. Paid up front, which made it simple & clear at the french end.

Recommened & we will used them again next year when we go back!!

19 augusti 2014
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor experience with the car provider.

Had to wait two hours in Venice on a stinking hot day to get our car (with 3 kids). When we finally did get our car it had broken air con and we had to wait to get a new car which was nothing like the car we had booked. Best we can say is it may not have been driveaway's fault but rather Avis. But very disappointing.

30 juli 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Trip made so easy! - -

DriveAway Holidays were all they said and more. We had no problems whatsoever from picking up the car to drop off. Local staff were very friendly and helpful. Would use again and recommend.

22 juli 2014
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Seemed efficient enough and airport transfers were excellent - choice of rental car on their website was a bit vague.

We needed a large vehicle for 5 people and on their website I selected the class containing a Jeep Cherokee or similar.
When we got there the selection offered was only a "large car" which meant a 4 door saloon like a Toyota Camry. No Jeeps to be found ! Luckily we packed soft bags so it all squeezed in.

The Garmin they gave us was VERY useful particularly for a Kiwi driving in a totally alien environment on the wrong side of the road.
Either that or your Google-maps on a smartphone is a must.

But the weird thing on the Garmin was - the address of the rental company could not be found !!! So we couldn't use it to find our way back. No amount of trying worked. So Google on the smart-phone to the rescue. You'd think these guys would make sure they gave you an address that would come up on the nav system.

Everything else was just fine. Would use them again.

19 juli 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Antipodeans appreciate Dover car hire

We used Driveaway as we have used them before and found them both reliable and cost effective. We two Kiwis arrived in Dover on a cruise ship, picked up our hire car and drove it to Devon. It was a one way hire so we dropped it off in Exeter the next day. This was so much better than the alternatives e.g. train Dover to London, lug suitcases across London on the underground, and then board a train at Paddington to Devonshire.
The car was almost brand new. It was a Hyundai and was incredibly economical with fuel.
As the car hire was prepaid via Driveaway there were no unpleasant arguments over prices either at checking on arrival, nor at drop off.
We shall continue to use Driveaway to source our car hire needs in different countries as we travel a lot.

23 juni 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy to book - seamless process

We recently booked a rental car to travel from Phoenix to LA. The standard of car provided was great - it had low kms and was spotless. Collection of the car was easy, as was the car return.
The price was competitive and we were very happy with our experience.

6 juni 2014
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

We waited two hours for our car to arrive

We collected our Europecar from Bayswater, London and the wait for our car and others around us was unacceptable.
Finally a car arrived, not the one we had been promised but an upgrade to a much bigger vehicle which was a mixed blessing in narrow Cotswold village roads.

27 maj 2014
Omdöme utan inbjudan
Logotyp för DriveAway

Svar från DriveAway

Dear Jill,
Thank you for taking the time to pass on your comments. We are sorry that you did not have an enjoyable experience. We will forward your feedback to the supplier.

Betygsatt 5 av 5 stjärnor

All staff so helpful under my stressful conditions will always be grateful

Would recommend Driveaway to anyone - have used you twice now for 2 trips to the UK and you have been great. This last trip was very stressful as we had booked a car from Penzance in Cornwall after training from London and due to bad weather and the Dawlish line washed out we thought we would have to change plans. All your staff were so helpful with my changes and then going back to original plans due to the line being open again was so great and in the end worked out perfectly - so would have no hesitation in recommending you to anyone. Value for money and the car at the other end are always great. Will book again. Just a small note to all NZ and Australian drivers to be aware of the hand break in a VW Golf new car - not the normal pull up hand break but a button - get used to it before parking on hills or in traffic - I drove for 8 days and still couldn't get used to it. Just be wary.

22 maj 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

All good

Everything as planned and a very good rate. They also were quick to respond to questions.

27 april 2014
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Licensed to drive?

The car was good. Staff were friendly. They fixed a puncture for us part way through the rental period. We were told that they would arrange up the drivers licence police endorsement for us, but this did not happen. Make sure you check this. We were stopped at a police checkpoint, but they let it go. Great holiday.

27 april 2014
Omdöme utan inbjudan

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