Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We were very pleased with the service provided by Tom Yeomanson of D&G. As explained at the start, Tom looked after all aspects of the dale of our house (viewings, offers, negotiations, troubleshootin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was looking for a realtor in London who was organised, efficient, proactive, understood the market, and would genuinely work around my needs. Shash came highly recommended by a friend, and I’ve be... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The agent Tom was extremely knowledgable about the property and the Balham area. And was very professional when sharing information about the owners and reasons they were selling. He was very pro... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Allan was instrumental in the successful completion of our purchase. Due to external factors, it wasn't the quickest purchase, but he kept the process running as smoothly as it could have gone given... Se mer

Företaget har svarat

Företagsinformation

  1. Fastighetsmäklare

Skrivet av företaget

Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

312 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Ed Godden helped me secure my new…

Ed Godden helped me secure my new property and made the whole experience easy and hassle free. Couldn’t recommend him enough.

4 juli 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Eduard, Thank you for your kind words! We're so pleased to hear that Ed made securing your new property such a smooth experience. We aim to take the stress out of the process—and it’s fantastic to know Ed delivered just that. We truly appreciate the recommendation! D&G

Betygsatt 5 av 5 stjärnor

The Lettings side of DNG.

The Lettings side of DNG are as good and helpful as ever. I had a let within a week which I thought very impressive. I then had to sort out a pair of curtains which were delivered to the wrong place; the office staff at DNG then had to locate the curtains and rail and get them to my flat, which they did without complaint. Nice company and lovely people!

30 juni 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Petra, Thank you so much for your kind words! We're delighted to hear that the Lettings team delivered such a prompt and seamless experience—securing a let within a week is always a great result. We're also pleased the team were able to step in and sort the curtain delivery with care and efficiency! Thank you for the warm feedback! D&G

Betygsatt 5 av 5 stjärnor

Catalina - Review

Catalina has made the moving experience so easy and has communicated with us throughout. She’s helped us with our queries and signposted us to others for more information. She’s been lovely and it’s been a pleasure! :)

8 juli 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Shrudhi, Thank you so much for your wonderful feedback! We're thrilled to hear that Catalina made your moving experience easy and kept you well-informed throughout. It’s been a pleasure supporting you, and we wish you all the best in your new home! D&G

Betygsatt 5 av 5 stjärnor

What an amazing business!

What an amazingly effective and efficient company to work with. The communication, feedback and overall
handling over the agreement has been 5 star! I’d highly recommend to use there service if you’re looking to rent or looking for help finding a property!

8 juli 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dera Johnny, Thank you for your fantastic review! We’re so pleased to hear you found working with Douglas & Gordon to be such an effective and efficient experience. Clear communication and excellent service are at the heart of what we do, and it's wonderful to know this came through at every stage. We truly appreciate the 5-star feedback and your recommendation! We look forward to helping you again in the future! D&G

Betygsatt 5 av 5 stjärnor

Excellent!

Katie Lockwood was an excellent Agent and helped us with every step of the tenancy application - and is continuing to help us as we navigate moving into our new property. Katie is very trustworthy and always has prompt replies and answered the many, many questions we had as this is the first property we are renting. An absolutely great and stress-free experience. Thank you so much.

7 juli 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Jolie, Thank you for your lovely review! We’re so pleased to hear that Katie provided such excellent support throughout your tenancy application and continues to be on hand as you settle into your new home. Katie genuinely cares and that's exactly what we strive for at Douglas & Gordon—especially when guiding first-time renters. We’re thrilled it’s been a smooth and stress-free experience. Thank you again, and congratulations on your new home! D&G

Betygsatt 5 av 5 stjärnor

Catalina 👏 where do I begin?

As a nervous teenager entering the rental market for the first time, I was unfamiliar with the intricacies of securing a property. I spent considerable time in discussions and meetings with various estate agents across the city, often leaving viewings feeling uncertain or disappointed. Rarely did a property meet even half of my expectations.

Then, upon the horizon came Catalina. After just a single viewing with her, every property she presented aligned perfectly with my needs. Her ability to understand and anticipate a client’s requirements was nothing short of exceptional. Within a week, the contract was signed — and it is within the very walls of that property that I now write this review.

My sincere thanks to Catalina. I cannot recommend her highly enough.

10 februari 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Karim, Thank you for sharing such a heartfelt and thoughtful review! We're truly delighted to hear how Catalina was able to guide you through your first rental experience and find the perfect home for you. Her commitment to her clients are exactly what we pride ourselves on at Douglas & Gordon. Congratulations on your new home, and thank you for recommending Catalina so highly! D&G

Betygsatt 5 av 5 stjärnor

Catalina was incredibly helpful and…

Catalina was incredibly helpful and kind throughout the whole process. She helped me find a wonderful flat that perfectly suits my needs. I truly appreciate her support and highly recommend her service!

15 mars 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear 缪雨暄, Thank you so much for your kind review! We’re delighted to hear that Catalina was so helpful and supportive throughout your search. It’s wonderful she helped you find a flat that suits your needs perfectly. We truly appreciate your recommendation and wish you all the best in your new home! D&G

Betygsatt 5 av 5 stjärnor

Catalina

Had a very smooth experience with Catalina, she was very quick, proactive, and willing to go above and beyond to help.

Really appreciate all her efforts, she’s great!

30 juni 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Y G, Thank you for your kind words! We're delighted to hear that Catalina provided such a smooth and proactive experience, going above and beyond to help. We really appreciate your feedback and are glad she could support you so well! D&G

Betygsatt 5 av 5 stjärnor

Harry has been extremely helpful…

Harry has been extremely helpful through our whole rental process with D&G. He has been extremely responsive to any messages and questions, made the offer process as smooth as possible and has been flexible around our schedules. Couldn’t have asked for more!

2 juli 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Sanjana, Thank you so much for your kind words! We're thrilled to hear that Harry provided such a positive experience throughout your rental journey with Douglas & Gordon. It's fantastic to know he made everything as seamless and stress-free as possible. We’re proud to have him on the team—and so pleased he delivered exactly the service we strive for. Wishing you all the best in your new home! D&G

Betygsatt 5 av 5 stjärnor

Excellent

Catalina has made all the difference. Very Helpful, Courteous, and Proactive.
I wouldn’t hesitate to use D&G services again.

23 juni 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Thank you for your lovely review! We're so pleased to hear that Catalina made such a difference to your experience. Her helpful, courteous, and proactive approach truly reflects the standards we aim for at Douglas & Gordon. We're delighted to know you’d choose to work with us again — and we look forward to it! D&G

Betygsatt 5 av 5 stjärnor

Douglas & Gordon were willing to go…

Douglas & Gordon were willing to go above and beyond to help get my purchase complete. Their communication was very good and I was always kept up-to-date with all information. They made my experience of purchasing a property very positive.

20 juni 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear John, Thank you so much for your kind words! We’re delighted to hear that your experience purchasing a property with Douglas & Gordon was such a positive one. Going above and beyond and keeping our clients fully informed throughout the process is exactly what we aim for. We're so pleased we could help make your purchase a smooth and successful one! We look forward to helping you again in the future. D&G

Betygsatt 5 av 5 stjärnor

First time buyer- thank you!

My sister and I have worked with Ed on the purchase of a property in Lambeth and are very grateful for his expertise and support throughout the process. He was instrumental in helping us work to a tight timeframe and was very quick to contact solicitors on both sides of the sale/purchase. It was great to have him leading us through the purchase as a first time buyer. Thank you!

24 juni 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Courtenay, Thank you for your lovely review! We’re so pleased to hear that Ed was able to support you and your sister throughout your first purchase. Ed is a true professional and we're thrilled he could help make your first-time buying experience such a smooth and positive one. A huge congratulations on your new home! D&G

Betygsatt 5 av 5 stjärnor

Simply the best real estate agent

Working with Tom Yeomanson to sell my house was an outstanding experience from start to finish. The entire process was incredibly smooth and required very little effort on my part — Tom handled everything with professionalism, efficiency, and clear communication. I was especially impressed by how seamless he made the whole transaction feel. If you're looking for someone who truly knows what they're doing and makes selling your home stress-free, Tom is the agent to call. I would 100% work with him again in the future!

10 juni 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Jerome, Thank you so much for your wonderful review! We're thrilled to hear that Tom made the experience of selling your home such a smooth and stress-free one. At Douglas & Gordon, we aim to take the pressure off our clients and it’s fantastic to know Tom’s professionalism stood out. We truly appreciate your kind words and look forward to working with you again in the future! D&G

Betygsatt 5 av 5 stjärnor

Great Service

Ed was an excellent agent throughout the selling of our Wandsworth flat. We had some tricky issues to resolve but Ed helped immensely and was very pro-active in helping when we could not be available-due to living 2 hours away. Highly recommend!

12 juni 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Mark, Thank you for your kind words! We're so pleased to hear that Ed provided such excellent support throughout the sale of your Wandsworth flat. Navigating challenges from a distance can be tough, and we're glad Ed’s proactive approach made all the difference. At Douglas & Gordon, we pride ourselves on going the extra mile—and it’s great to know Ed delivered just that. Thank you again for the recommendation! D&G

Betygsatt 5 av 5 stjärnor

Would highly recommend

Tom Yeomanson provided excellent service helping me with the sale of my property in Balham. The process was handled very smoothly from beginning to end. He was very responsive, proactive at moving things forward and gave great advice. Would highly recommend.

6 juni 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Thank you so much for your kind words! We're delighted to hear that Tom provided such an excellent service. We would expect nothing less from Tom, he's a true professional. We truly appreciate the recommendation! D&G

Betygsatt 5 av 5 stjärnor

Great service

Chris helped us buy our first home and really helped make the process extremely seamless. Would 100% recommend.

30 maj 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Anon! Thank you for taking the time to write a review for Chris. We are delighted that you had such a seamless experience. We look forward to helping you again in the future. D&G

Betygsatt 5 av 5 stjärnor

We just purchased a 3-bedroom

We just purchased a 3-bedroom Maisonette from Chris at D&G. We could not recommend Chris more highly. He was incredibly helpful during the negotiation process and helped us push through the sale in a hurry within 8 weeks. Chris really went above and beyond. Would highly recommend D&G!!

31 maj 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Sam, Thank you so much for your kind words! We're thrilled to hear that Chris provided such great support throughout your purchase. Completing in 8 weeks is no small feat — we’re glad he could help make it happen smoothly. Wishing you all the best as you settle into your new maisonette! D&G

Betygsatt 5 av 5 stjärnor

Premium service for a premium outcome!

Selling a property can be incredibly stressful, particularly with a toddler running around! Chris and the DG team made the process manageable through very effective communication. Chris personally handled communication across all parties and was able to foresee any challenges and navigate them effectively! It was great to feel like a priority and achieve a sale value higher than all other quoted agents was spectacular.

3 mars 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Thank you, Jennifer! We’re so pleased to hear that Chris and the team were able to make the process smoother for you — especially with a toddler in the mix! Your kind words about the communication and outcome mean a lot to us. Achieving a great result and making you feel like a priority is exactly what we aim for. Congratulations again on the sale! D&G

Betygsatt 5 av 5 stjärnor

Block Management - Amy Phillips

I would like to congratulate and thank Amy Phillips from the block management team . Following a leak from the upstairs flat she advised on a course of action,supported our claim and pursued a solution which required constant phonecalls and emails. She was tenacious and professional in her approach and we are hugely grateful .

8 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend!

My husband and I so enjoyed our experience working with Catalina to find our short-term let in London. She was incredibly helpful and communicative throughout the entire process. We had a very small window to find a flat and sign a lease. Catalina and Harry went above and beyond, even sending the paperwork over a holiday weekend to ensure we were able to hit our deadline and secure the flat. We’re excited to work with them again to find our long-term home.

21 april 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Ginny, Thank you so much for taking the time to write a review. Catalina is a true professional who really cares. She is also clearly very good at working to deadlines!! Glad it all worked out so successfully. We look forward to helping you again in the future. D&G

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer