Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We were very pleased with the service provided by Tom Yeomanson of D&G. As explained at the start, Tom looked after all aspects of the dale of our house (viewings, offers, negotiations, troubleshootin... Se mer

Betygsatt 5 av 5 stjärnor

I was looking for a realtor in London who was organised, efficient, proactive, understood the market, and would genuinely work around my needs. Shash came highly recommended by a friend, and I’ve be... Se mer

Betygsatt 5 av 5 stjärnor

The agent Tom was extremely knowledgable about the property and the Balham area. And was very professional when sharing information about the owners and reasons they were selling. He was very pro... Se mer

Betygsatt 5 av 5 stjärnor

We recently sold our flat near London Fields, Hackney, with the help of Guy Farquharson who is simply amazing at what he does. Calm and dependable, he will find the right buyer and get things over the... Se mer

Företaget har svarat

Företagsinformation

  1. Fastighetsmäklare

Skrivet av företaget

Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

312 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Out of all the agencies we have dealt…

Out of all the agencies we have dealt with over the past few months, Ciarnan and the team at Douglas & Gordon have been so easy to deal with. Ciarnan is particularly helpful and has been great throughout the whole process.

24 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Thank you for taking the time to share your feedback, Taylor.

We’re really pleased to hear that Ciarnan and the wider team made the process easy and straightforward for you. Providing clear communication, support and a smooth experience is exactly what we aim for, so it’s great to know that came through.

We’ll be sure to pass your kind comments on to Ciarnan.

Best wishes,
The D&G Team

Betygsatt 5 av 5 stjärnor

Delilah has been extremely helpful in…

Delilah has been extremely helpful in trying to find my partner and I a flat! She is very attentive and professional. Would definitely reccomend!

26 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Thank you so much for your kind feedback.

We’re delighted to hear that Delilah was so helpful, attentive and professional while supporting you and your partner with your flat search. Taking the time to understand our clients and guide them clearly through the process is exactly what we strive for.

We really appreciate the recommendation and will be sure to pass your comments on to Delilah.

Best wishes,
The D&G Team

Betygsatt 5 av 5 stjärnor

Shash Stephens was exceptional

Shash Stephens was exceptional. Without her help, I truly believe my flat purchase would have fallen through. She went above and beyond in advising me and following up with the seller and solicitors. Five-star service.

29 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Thank you so much, Bruna, for taking the time to share this.

We’re really pleased to hear how impactful Shash’s support was throughout your purchase. Going above and beyond, keeping momentum between all parties and providing clear, trusted advice is exactly how we aim to guide our clients, especially when the process becomes challenging.

Your feedback means a great deal, and we’ll be sure to pass your kind words on to Shash.

Best wishes,

Betygsatt 5 av 5 stjärnor

5 star service

Speedy responses - professional staff.
Thank you Ciarnan for finding me the tight property after my previous lease ended.

27 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Biddy, Thank you for your feedback! We’re so pleased to hear that Ciarnan was able to help you find the right property quickly and professionally after your previous lease ended. We’ll be sure to pass on your kind words to him. Wishing you all the best in your new home! D&G

Betygsatt 5 av 5 stjärnor

Just wanted to say thank you to Douglas…

Just wanted to say thank you to Douglas and Gordon L who have helped me again finding some new accommodation after my previous lease expired - Ciarnan was once again instrumental in helping me with several options and one property which I hope will be successful. Thank you 🙏

26 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear John, Thank you for your kind review! We’re delighted to hear that Ciarnan was once again able to assist you in finding new accommodation after your lease ended. We’ll be sure to share your thanks with him. Wishing you the very best in your new home! D&G

Betygsatt 5 av 5 stjärnor

A Down-to-Earth and Reliable Agent

Ed has been fantastic throughout our flat search. He’s been incredibly helpful, always quick to reach out with multiple options and updates, and consistently honest in his advice. Would highly recommend!

25 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Orlando, Thank you for sharing your experience! We’re so pleased to hear that Ed made your flat search smooth and straightforward. We’ll be sure to pass along your kind words to him. Delighted we could support you in finding the right place! D&G

Betygsatt 5 av 5 stjärnor

Max helped me in my apartment search

Max helped me in my apartment search. He was kind and respectful throughout the process. Even when I had concerns, it was properly addressed.

22 augusti 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Emmanuella, Thank you for taking the time to leave your review! We’re so glad to hear that Max supported you with kindness and respect throughout your apartment search, and that he was able to address your concerns along the way. We’ll be sure to share your kind words with him! D&G

Betygsatt 5 av 5 stjärnor

Professional & smooth experience from…

Professional & smooth experience from start to finish, zero issues

Special thanks to Delilah.

25 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Calcam, Thank you so much for leaving a review. We are delighted to hear you had a smooth experience. We will be sure to pass on the feedback to Delilah! D&G

Betygsatt 5 av 5 stjärnor

Very good communication

I went through Douglas and Gordon to view a flat and I then went on to rent it. The communication was always easy and no matter if I spoke to the original agent that I conversed with (Max) or someone else, everyone was approachable and easy to speak to.

I also appreciated the honest communication in relation to the flat before I had even arranged a viewing.

From my experience I would recommend them and use them again in the future.

2 augusti 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Ayesha, Thank you for sharing your experience! We’re delighted to hear that Max and the team made the process smooth and approachable, and that you valued the honest communication from the outset. We look forward to working with you again in the future. D&G

Betygsatt 5 av 5 stjärnor

Had a lovely viewing with Ciarnan

Had a lovely viewing with Ciarnan, his attention to detail and support throughout a stressful process of flat viewing made it so much easier.

3 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Rhys, What a lovely review! Ciarnan will be delighted to hear your comments. He is a true superstar who really cares. We look forward to helping you again in the future! D&G

Betygsatt 5 av 5 stjärnor

Ciarnan’s charm and attention to detail…

Ciarnan’s charm and attention to detail made us feel so well looked after

24 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

What a lovely review. Ciarnan will be so happy. We look forward to working with you again in the future! D&G

Betygsatt 5 av 5 stjärnor

Thank you Ciarnan!

Can’t thank Ciarnan enough for all of his incredible help and tireless energy with helping my partner and I move and find a new property. Working with Ciarnan was a dream and smooth sailing from start to finish. He went above and beyond and made the whole process so easy for us. We couldn’t be happier! If ever need to move again, I’ll be coming straight back to Ciarnan.

Thank you again!

15 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Luke, Thank you so much for your wonderful review! We’re thrilled to hear that Ciarnan made your move and property search such a smooth and enjoyable experience - it’s fantastic to know it made such a difference for you and your partner. We’ll be sure to pass on your kind words—Ciarnan will be delighted! D&G

Betygsatt 5 av 5 stjärnor

Very good service and use of…

Very good service and use of technology. Used group chats to plan viewings so no back and forth, and proactive with feedback

15 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Thank you for your feedback, Carl! We’re delighted to hear that our use of technology, including group chats for viewings, made the process smooth and efficient. Proactive communication is exactly what we strive for at Douglas & Gordon, and it’s great to know it made a positive difference for you. We look forward to working with you again in the future! D&G

Betygsatt 5 av 5 stjärnor

Just moved into a new flat in Fulham…

Just moved into a new flat in Fulham and found it through Mark Paris. He was honestly such a great agent—helped us find the perfect place in the areas we wanted, organised all the viewings, and made the whole process super easy and stress-free. He went above and beyond.l, showing us the flat numerous times to make sure it was the perfect one. Can’t recommend Mark enough, 10/10!

24 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Thank you for sharing such a glowing review! We’re delighted to hear that Mark made your move to Fulham smooth and stress-free, and you found the perfect flat. Your recommendation means a lot, and we’ll be sure to pass your kind words on to Mark and the team. Wishing you all the best as you settle into your new home! D&G

Betygsatt 5 av 5 stjärnor

Honest review from someone who has rented and used multiple agency’s

I have rented multiple properties in London and being honest estate agents were my worst nightmare until I came across Douglas & Gordon and in particular Mark Paris. Marks attention to detail and knowledge on the property shown was amazing! I was sold! I am someone who pays particular attention to small details so was absolutely blown away when Mark knew the answer to every question, was viewing the flat as if he was viewing it for himself telling me pros and cons which made the whole viewing process less stressful. Mark checked small details such as how we would hang a painting to the pressure in the shower ensuring we would enjoy the flat just as much as he would. Again I could go on but the experience was so positive! Everything was efficient from viewing to signing final documents. Mark was very on it with replying and getting back in touch with us when needed which is something again which made the whole process easier. I would highly recommend anyone to go with D&G but in particular to deal with Mark Paris.

12 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Thank you so much for such an incredible review! We’re thrilled to hear how Mark transformed your renting experience and made the process so positive and stress-free. His attention to detail and genuine care for ensuring clients feel confident in their choice is exactly what we strive for at Douglas & Gordon. We’ll be sure to share your kind words with Mark—he’ll be delighted. Wishing you all the best in your new home, and thank you again for the wonderful recommendation! D&G

Betygsatt 5 av 5 stjärnor

Shoutout to Ed Allen

Shoutout to Ed Allen – hands down the best real estate agent I’ve worked with. He helped me through every step of my home search and made the whole process way less stressful than I expected. Super knowledgeable, responsive, and just easy to work with. If you want someone who knows their stuff and actually listens to what you’re looking for, Ed’s your got

24 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Malek, Thank you for your fantastic feedback! We’re so pleased to hear how much Ed’s knowledge and support made a difference in your home search. He’s a great listener and always goes the extra mile for his clients, so it’s wonderful to see that recognised. We’ll be sure to pass along your kind words—he’ll be delighted! Wishing you every happiness in your new home. D&G

Betygsatt 5 av 5 stjärnor

We would like to highly recommend Nick…

We would like to highly recommend Nick Darragh if you’re selling your Putney property. Nick is trustworthy, resilient and available to communicate without delay. Although we faced some major hiccups during the sale process it was a pleasure to work with Nick. We. Wish him all the best in his further career.

22 augusti 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Thank you so much for your kind recommendation. We’re delighted to hear that Nick’s open communication made a positive impact throughout your sale, even with the challenges along the way. We’ll be sure to share your thoughtful words with him—he’ll truly appreciate them. Wishing you all the very best for the future! D&G

Betygsatt 5 av 5 stjärnor

Ciaran was very helpful with everything…

Ciarnan was very helpful with everything we required on our rental.

22 september 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Scot, Thank you so much for this review. Ciarnan will be happy to hear your kind words. We look forward to helping you again in the future. D&G

Betygsatt 5 av 5 stjärnor

Great experience

I purchased my Kensington property through Shash back in June and must say she has been of extraordinary help. She was representing a 90+ yo seller for who she went above and beyond to facilitate the sale. She helped me with furniture negotiation, arranging various repairs, etc. notably thanks to her extensive network. Shash introduced me to workers who I continue to use now that I have moved in.
More importantly, Shash was very responsive through out process which was very reassuring.

13 juni 2025
Omdöme utan inbjudan
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Thank you so much for sharing your experience. We’re delighted to hear that Shash went above and beyond to support both you and the seller throughout the purchase. It’s wonderful to know her dedication made such a positive difference. Responsiveness and reassurance are exactly what we strive to deliver, and your feedback is a fantastic reflection of that. Congratulations on your new Kensington home — we’re so pleased Shash could play such an important part in the journey! D&G

Betygsatt 5 av 5 stjärnor

Fantastic experience !

We had a fantastic experience working with Allan Wegeland of Douglas and Gordon. He was always extremely responsive, friendly, and professional, keeping us updated at every stage. Despite the challenging market conditions, he quickly secured us a cash buyer at a very good price, which exceeded our expectations. We would not hesitate to recommend Allan to others and will certainly use his services again in the future.

19 mars 2025
Logotyp för Douglas & Gordon

Svar från Douglas & Gordon

Dear Saskia, Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Allan’s professionalism and market expertise helped you achieve such a fantastic result — especially in challenging market conditions. Securing a cash buyer at a strong price is a brilliant outcome, and we’re so pleased it exceeded your expectations. We truly appreciate your recommendation and look forward to supporting you again in the future. D&G

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer