I spoke with live support and lrina z was very patient with me as the problem i had took time. Very helpful and professional in dealing with my quiry. It's the best live support around.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I signed up as usual i was a bit wary however after depositing I was gifted free spins. I managed to win and the withdrawal process looked a bit scary but after talking to someone on the Live Cha... Se mer
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Im really happy with the experience so far , apart from how long it takes for a withdrawal to be paid most other sites are instant or within an hour but it’s been 24 hrs since I’ve made the withdrawa... Se mer
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How Dotty Bingo has so many good reviews is beyond me, the slots are absolutely shocking, the staff members are great and the bingo is okay. But is it worth 5 stars, nope, the payout rates are no wher... Se mer
Företaget har svarat
Företagsinformation
Dotty Bingo
Skrivet av företaget
- Join us and thousands of friendly roomies at Dotty Bingo to chat, play online bingo and check out our exciting range of online slots!
- Our response to the current situation
- At Dotty Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@dottybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Kontaktuppgifter
Storbritannien
- support@dottybingo.com
- dottybingo.com
3,9
Bra
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt response direct to the point and…
Prompt response direct to the point and resolved problems and rewarded great customer service from this agent
17 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello David,
Thank you so much for your lovely review!
We are so pleased that our Customer Support Agent assisted you so well. Please remember that our dedicated team are on hand 24/7 should you ever require any such assistance.
Kind regards
Team Dotty
Spoke to Paul
Spoke to Paul, super helpful making me understand my problem. Sorted it asap. What a guy cheers
15 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello Emily,
Many thanks for your feedback.
So delighted that you have found Paul to be super helpful and that your problem was sorted in a timely manner. We also think Paul is great and will pass on your feedback to him.
Kind regards
Team Dotty
TERESA Who helped me today was really…
TERESA Who helped me today was really kind and explained my withdrawal process I didn’t want to message as I suffer with anxiety I didn’t want to bother them as I know they are busy but when she replied I felt calmer she was really sweet use should be really proud of her we need more women like TERESA ❤️
13 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Kelsie,
Thank you for your kind words. We’re truly proud to have Teresa on our team, her compassion and professionalism make a real difference. We're so glad she was able to support you and help put your mind at ease. Your feedback means a great deal to us.
Regards,
The Dotty Bingo Team
Woeful casino returns
Woeful casino returns
Spent £100 on various slots. Won absolutely sod all. Pretty much admits its just a money grabbing site with no care for customers.
Certainly wouldn't trust their bingo!
10 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello Sean,
Thank you for taking the time to leave a review.
We are truly sorry to hear that your luck was not in. Like all reputable and licensed operators, our games are completely random, and we have no influence on their outcomes.
Their randomness is reviewed by an accredited independent party to ensure that they are both random and fair.
Should you wish to discuss your Account or grievance further please reach out to our friendly Customer Support Team, who are on hand 24/7 to assist with any query. We really do value & appreciate our Customers.
In the meantime, we really do hope that your luck improves big time! Thank you.
Kind regards
The Dotty Bingo Team
Svar från Dotty Bingo
Hey Tina,
Thank you for taking the time to provide Feedback. We are so pleased that you found Tersea to be very fast & helpful. We think that she is great too!
Kind regards
Team Dotty
Savannah was very pleasant
Savannah was very helpful answered my query promptly and politely
8 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Customer KM!
Thank you very much for leaving such a lovely review. We are delighted that Savannah assisted you both promptly and pleasantly, she is our ray of sunshine!
Kind regards
Team Dotty
Online chat Emil…
Live chat with Emil was instant and answered my question right away 10 out of 10 Emil
Thankyou
Christina Penman
7 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Christina,
We are so pleased that you rate Emil as highly as we do!
Thank you so much for your lovely feedback.
Kind regards
The Dotty Bingo Team
Great experience with the customer care…
Great experience with the customer care team. Very efficient and very thorough. Thanks :)
3 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hey Samantha,
Thank you so much for taking the time to leave your lovely review.
So pleased that you have found our Customer Care Team efficient and thorough, any time you have a query please feel free to reach out!
Kind regards
Team Dotty
Great assistance and effective…
Great assistance and effective management of my issue which left it quickly resolved
1 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello Lara,
Many thanks for your lovely feedback & time!
Delighted that your issue was effectively and timely resolved! Feel free to reach out to our Support Team anytime!
Team Dotty
The advise was clear and good and they…
The advise was clear and good and they were very polite and helpful
31 juli 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Sara Louise,
Thank you so much for your positive feedback, it is greatly appreciated! So pleased our Support Team were effective in assisting you.
Remember that they are available 24/7 should you ever have a question or query. Thank you
The Dotty Bingo Team
Query was dealt with immediately place…
Query was dealt with immediately place is easy to manage and on the eye....recommend the bingo for sure
30 juli 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Leigh,
Quick queries and bingo bliss – sounds like a full house to us! Thanks for the kind words!
Regard,
The Dotty Bingo Team
Teresa was very helpful in answering…
Teresa was very helpful in answering all my questions that needed answering have very quick in replying thank u so much
30 juli 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Lisa,
Thanks so much! Teresa will be thrilled to hear your kind words – we're lucky to have her! Glad we could help so quickly. 😊
Regards,
The Dotty Bingo Team
Teresa was wonderful and very quick to…
Teresa was wonderful and very quick to resolve my issue :) very good service!
30 juli 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Chloe,
Thank you for your kind words! We’re so pleased Teresa was able to help quickly—she always goes the extra mile. Delighted you had a great experience!
Regards,
The Dotty Bingo Team
Savannah is great
Savannah is great. Fast, friendly and knowledgeable when I asked question.
29 juli 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Jackie,
Thank you for the lovely feedback! Savannah truly is a star—fast, friendly, and full of knowledge. We're lucky to have her, and we're glad you think so too!
Regards,
The Dotty Bingo Team
Not very good for winning anything
I do play this site but you do not win very often unlike the sister sites which are much better
25 juli 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Paula,
Thank you for taking the time to leave a review!
Sorry to hear that you have not been having as much luck here in comparison to our Sister Sites, but kindly be advised that all of our Sites are governed under the same RTP & Gameplay regulations.
We really do hope that your luck changes and that your winning streak begins!
Team Dotty
Customer service
Always happy to answer questions,quickly and efficiently, thanks dotty team,keep up the good work 👏
25 juli 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello Jackie,
Thank you so much for your feedback.
We are so pleased that you are satisfised with the Customer Service that we provide. We will strive to keep up the good work!!
Kind regards
Team Dotty
Avoid
Rtp on all slots is absolutely ridiculous. Don’t expect to win any money at all just constant losing hardly any bonuses and when they hit as stated the rtp is shocking. Not the widest selection of games. Website regularly logs you out in the middle of playing or reloads the game. very frustrating won’t be using this site again.
23 juli 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Jamie,
Many thanks for taking the time to leave a review.
Sorry to hear you have not been having much luck on the games. Like all reputable and licensed operators, our games are completely random, and we have no influence on their outcomes.
Their randomness is reviewed by an accredited independent party to ensure that they are both random and fair.
We're truly sorry to hear about your experience, regarding the Website logging you out, that definitely shouldn’t be happening. We'd love to take a closer look and help you out, so please reach out to our support team to advise of your issue. It is possible that they can offer you technical support to rectify the matter or at least explore further for you.
In the meantime, we really hope that your luck starts to improve!
Regards
The Dotty Bingo Team
Svar från Dotty Bingo
Hi Hayle Jane,
Thank you so much for your lovely review.
We are so pleased that you found Rachel to be a great help. Your positive feedback will be passed on to her.
Regards
Team Dotty
Can't get my winnings sent in passport…
Can't get my winnings sent in passport details didn't have utility bill as I'm on smart metres don t have bank statement as I do online banking so sent council tax letter to verify adress still not enough so I can't get my £20 withdrawal never play dotty again played tombola for yrs never had any trouble withdrawing funds
19 juli 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello Jane,
Thanks for taking the time to provide Feedback.
Apologies if the Verification Process has inconvenienced you. This is a necessary step, and we truly appreciate your patience on this matter.
May I ask that you reach out to our Customer Support Team for further guidance? Our Team will assist you in advising you how to download an Online Statement or advise you of possible alternatives.
Our Team are available 24/7 and are committed to assisting you in the a friendly and efficient matter. You may contact them on Live Chat or by Email support@dottybingo.com
Thank you Jane!
Regards
Team Dotty
The site is not the best for winning…
The site is not the best for winning any money, but only spending money for playing to entertain but don't expect to walk away with any winning money. Been with them for many years and never won big at all, but it’s a a nice game site!
Customer service very good, Especially, Teresa was very efficient and helpful.
15 juli 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi there, thanks for your honest feedback and for being with us all these years! We're really glad to hear you enjoy the site and that Teresa provided great support — we'll be sure to pass that on to her. While wins can be unpredictable, we're always working to keep the games fair and fun. Thanks again for your loyalty!
Regards,
Dotty Bingo
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.