I spoke with live support and lrina z was very patient with me as the problem i had took time. Very helpful and professional in dealing with my quiry. It's the best live support around.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I signed up as usual i was a bit wary however after depositing I was gifted free spins. I managed to win and the withdrawal process looked a bit scary but after talking to someone on the Live Cha... Se mer
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Im really happy with the experience so far , apart from how long it takes for a withdrawal to be paid most other sites are instant or within an hour but it’s been 24 hrs since I’ve made the withdrawa... Se mer
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How Dotty Bingo has so many good reviews is beyond me, the slots are absolutely shocking, the staff members are great and the bingo is okay. But is it worth 5 stars, nope, the payout rates are no wher... Se mer
Företaget har svarat
Företagsinformation
Dotty Bingo
Skrivet av företaget
- Join us and thousands of friendly roomies at Dotty Bingo to chat, play online bingo and check out our exciting range of online slots!
- Our response to the current situation
- At Dotty Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@dottybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Kontaktuppgifter
Storbritannien
- support@dottybingo.com
- dottybingo.com
3,9
Bra
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bitterly Disappointed
Absolutely disgusting site that took all my remaining bonus of £29.95 because i didn't wager the whole £50 amount within 48 hours of opening account. Spoke to live chat and was told i should have read the t&c's. The 2 times i won were added to the bonus anyway so i was never going to clear the bonus. The site is an absolute con and i would recommend never joining to begin with. Forewarned is Forearmed.
12 september 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello Mr Dunne,
Thank you for taking the time to provide Feedback.
We are truly sorry that your Welcome Offer expired, we do appreciate that the 48 Hour time-frame can be a challenge for some people. May I ask that you reach out to our Customer Support Team to discuss this further when you have time. I am quite sure that the Team can explore & resolve this issue for you.
You may contact them by Live Chat 24/7 or by Email support@dottybingo.com thank you.
Kind regards
The Dotty Bingo Team
Tereza is so helpful and so nicely…
Tereza is so helpful and so nicely person to help with everything. Thank you
8 september 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Marta,
Thank you for your lovely feedback! We’re so glad Tereza was able to assist you, we’re lucky to have her on the team.
Regards,
The Dotty Bingo Team
Well I'm still waiting for my…
Well I'm still waiting for my withdrawal so then I can close my account down I think it's disgusting don't want to pay up because now I'm on here complaining that's why keep up the good work dotty I will be back
6 september 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Suzanne,
Thank you for sharing your feedback. We’re truly sorry to hear about the delay with your withdrawal — we understand how frustrating this must feel. Please rest assured that we never withhold payments because of reviews or complaints, and our team is always committed to processing withdrawals as quickly as possible.
If you could reach out to our support team with your account details, we’ll be more than happy to look into this for you right away and make sure everything is resolved smoothly.
We appreciate you taking the time to share your experience and we’ll do our best to turn this around for you.
Best regards,
Dotty Bingo
Help with withdrawal
Having chatted with Paul, he was quick at responding and really helpful with a query about a withdrawal i made yesterday, thank you again.
3 september 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Courtney,
Thank you for your thoughtful review. We're pleased to hear that Paul was able to assist you promptly and helpfully with your withdrawal query. Your feedback is greatly appreciated, and we’re always here should you need further support.
Regards,
The Dotty Bingo Team
Teresa was very helpful and quick too👍
2 september 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Pamela,
Thank you for your kind words! We’ll be sure to pass the praise on to Teresa, she’ll be thrilled to hear it!👍
Regards,
The Dotty Bingo Team
Svar från Dotty Bingo
Hi Laura,
Thank you for the high praise! We're honoured to be your top choice and will continue striving to exceed expectations.
Regards,
The Dotty Bingo Team
Had a question
Had a question, Savannah was very efficient and helpfull, answered question immediately
29 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Elizabeth,
Thanks very much for taking the time to leave a review.
We are delighted that Savannah was her usual efficient & helpful self when assisting you. We will pass along your lovely feedback to her, thank you!
Kind regards
The Dotty Bingo Team
I spoke to a lady called Teresa and she…
I spoke to a lady called Teresa and she was very polite and sorted my querie strate away teresa knows her job very well i liked talking to her
27 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Catherine,
Thank you for your kind words! Teresa will be delighted to hear she made your day a little easier, she truly is a star at what she does.
Regards,
The Dotty Bingo Team
Had a great experience with Dotty bingo…
Had a great experience with Dotty bingo through live chat today!
Teresa was quick to help and advise me with my query she was polite and professional and quickly helped me with my query fantastic customer service skills ☺️
Thanks again Teresa☺️👍🏻
25 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Sarah,
Thank you for sharing your wonderful experience! We’re so glad to hear that Teresa provided you with quick, polite, and professional assistance. Our team is dedicated to delivering fantastic customer service, and it’s great to see it reflected in your interaction. We’ll be sure to pass along your kind words to Teresa! If you have any more questions or need assistance in the future, feel free to reach out. Happy gaming! 😊🎉
Regards,
The Dotty Bingo Team
Svar från Dotty Bingo
Hi Kelly,
It's great to hear that you found the support helpful! If you have any more questions or need assistance with anything else, feel free to ask. Enjoy your day! 😊
Regards,
The Dotty Bingo Team
Just signed up and seemed good so far
24 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Em,
Welcome aboard! Glad to hear we’ve made a good first impression, now to keep it that way!
Regards,
The Dotty Bingo Team
Teresa was very polite and immediately…
Teresa was very polite and immediately helpful.
24 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello Edith,
Thank you so much for taking the time to leave a review.
Delighted that you have found Teresa to be very polite & helpful. She is great and always on hand to offer assistance. We will pass on your lovely words to her!
Kind regards
Team Dotty
I contacted Amanda about my withdrawal
I contacted Amanda about my withdrawal. She assured me when I would receive it. Great service. Thank you
23 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello M T,
Thank you so much for your positive Review.
We are so pleased that Amanda has provided you with great service. Enjoy spending your winnings!
Kind regards
Team Dotty
Fantastic customer service from paul…
Fantastic customer service from paul great communication and very helpful and allso other customer services folks i had to deal with on this great site keep up the good work u all derserve a good pay rise thank you once again
21 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello Lee,
Many thanks for your kind & heartfelt review.
Absolutely delighted that Paul & our Customer Services Team have been very helpful to deal with. Thank you for also stating that it is a great Site, we think so too 😊️. Your recommendation for a good pay rise is greatly appreciated & will also be passed along!
Regards
Team Dotty
I don't understand how you can give 4…
I don't understand how you can give 4 stars to this site, you never win here, playing one game you have to win at some point but here you will never get anything, completely bad site, pure money scam
20 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Guntra,thanks for your review. We’re really sorry to hear you feel disappointed. Our games use completely random outcomes, so wins can’t be guaranteed, but they are always fair and regulated. We always want players to enjoy the experience, so if you’d like us to check your account or answer any questions, our Support team will be happy to help.
The customer service.
The customer service. I received from TERESA Was excellent .👍👍👍
19 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Selina,
Thank you for the great feedback! We’re so glad Teresa was able to assist you — we’ll be sure to pass on the kind words. 👍😊
Regards,
The Dotty Bingo
Great customer service
I've just signed up and I havent played yet as I had a problem with my deposit and I didn't get the bonus I thought i was meant to get, so i contacted them and spoke to emil, who was lovely and sorted things straight away and added a £30 bonus and spins to my account, so im now away to have some fun playing bingo a very happy lassie 😊. So far I would definitely recommend.
18 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi there,
Thank you for your kind words! We're so pleased Emil was able to help and get everything sorted for you. Enjoy your games, we’re delighted to have you with us!
Regards,
The Dotty Bingo Team
Teresa was a massive help on multiple…
Teresa was a massive help on multiple occasions so professional and quick to solve the problem both my issues were resolved without any issues
18 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Kyle,
Thank you so much for your kind words! We're delighted Teresa could assist you so efficiently — twice the help, twice the satisfaction!
Regards,
The Dotty Bingo Team
James who I spoke to was very quick and…
James who I spoke to was very quick and polite excellent service
17 augusti 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Michelle,
Thank you so much for taking the time to leave a Review.
We are delighted that James provided you with excellent service, he is an all rounder and we are very lucky to have him! We will pass on your kind words to him.
Kind regards
The Dotty Bingo Team
Svar från Dotty Bingo
Hello Paige,
Many thanks for taking the time to leave a review. We really appreciate that!
Delighted that you find our staff Friendly, although biased, we have to agree. Please feel free to reach out to us anytime.
Kind regards
The Dotty Bingo Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.