Website very easy to use. Plenty of choice of machines. Friendly, helpful people on the phone. First called to check if you remove washing machines. Lesley was really helpful. Most impressed there... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Has 2 visits to Built In Kitchen Appliances on Belmont Road, with both times being looked after by Lee. He was great, knowledgeable and polite, and was the most attentive person we have dealt with a... Se mer
Highly recommended. Excellent range of products to suit all price ranges and requirements. Highly knowledgable, professional and friendly staff. Take the time to establish your needs and budget and s... Se mer
⭐⭐⭐⭐⭐ Absolutely loving my new built-in kitchen appliances — they’re so sleek and efficient, I’m starting to feel like they’re the ones cooking for me. The oven heats up faster than I can say “bu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
"Built In Kitchen Appliances" is a well-established company with a rich history spanning over 25 years, making it one of the United Kingdom's foremost destinations for kitchen appliances. Nestled in the vibrant city of Liverpool, their expansive showroom offers a delightful culinary haven for homeowners and professional chefs alike. The company's impressive inventory showcases a wide range of kitchen appliances, proudly boasting a vast selection of hundreds of products. Visiting their showroom is akin to entering a culinary wonderland, as you'll find all the major brands of kitchen appliances proudly displayed under one roof. They offer dedicated areas for renowned brands in categories such as sinks, taps, ovens, hobs, fridges, freezers, hoods, washers, and dryers. This comprehensive selection ensures that customers can find the perfect fit for their kitchen, be it sleek, modern, or traditional in design. Beyond the remarkable assortment, Built In Kitchen Appliances prioritizes convenience with their flexible services. Deliveries are available from Monday to Saturday, making it convenient for customers to receive their purchases promptly. Additionally, the company offers a collection service, ensuring that their commitment to customer satisfaction extends seven days a week. For those seeking premium kitchen appliances and expert guidance, Built In Kitchen Appliances stands as a testament to excellence and quality, making kitchen dreams a reality for homeowners across the UK.
Kontaktuppgifter
33 - 35 Belmont Road, L6 5BG, Liverpool, Storbritannien
- 0151 263 8966
- sales@domestic-appliance.com
- domestic-appliance.com
4,9
Utmärkt
283 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Faulty Appliance
We have shopped at Built in Appliances for what seems forever since their days in Breck Road Liverpool. We totally refurbished our kitchen some years ago and bought all the appliances from them.
We bought a new Haier dishwasher - Following a competent installation process the machine leaked whilst running the cycle.
It was installed on the Wednesday so we called on the Thursday morning to inform them of the problem.
They were so reluctant to simply swap the appliance that it took many argumentative phone calls to resolve the replacement and it wasnt until the following Wednesday thet the machine was replaced.
We also had to pay for the re-installation which really was unacceptable - we were desperate for the machine to be installed given our daughter was home from Australia with her new born baby.
All her friends & relatives have visited since her arrival last friday (in this sequence) and we had a million glasses/plates - you name it - without a dishwasher !!!!!!!
Built in Appliances did not & do not take responsibility - they have a supply only mindset
17 april 2024
Omdöme utan inbjudan
Excellent Service.
It was easy to order. When there was a slight problem with the order, it was immediately sorted in a friendly manner. Highly recommended.
15 april 2024
Quick and reasonably priced delivery
Quick and reasonably priced delivery. Lady was helpful on the phone when I rang up with a query.
17 mars 2024
Svar från Built In Kitchen Appliances Ltd
Thank you for your feedback! We're delighted to hear that you found our delivery service quick and reasonably priced. Our team strives to provide excellent customer service, and we're glad that the lady who assisted you over the phone was helpful with your query. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Great product though the delivery…
Great product though the delivery person wasn't aware I have chosen for free remove and collect. They collected only when we removed the old appliance
16 mars 2024
Svar från Built In Kitchen Appliances Ltd
Thank you for your feedback. We're glad to hear that you're pleased with the product you received from us. However, we apologize for any confusion or inconvenience caused by the delivery process. We strive to ensure clear communication and accurate fulfillment of all service options, including the free remove and collect service. Your feedback helps us improve, and we'll make sure to address this issue with our delivery team to prevent similar occurrences in the future. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and hope to serve you better next time.
Built-in Kitchen Appliances. Great Company
We've bought goods from Built-In Kitchen Appliances several times over the past few years. Every time we've found them to be very competitive on price, helpful, and honest. Their delivery is a good price and generally within a couple of days of purchace. What's not to like. A++++
20 mars 2024
Svar från Built In Kitchen Appliances Ltd
Thank you so much for your glowing review! We're thrilled to hear that you've had consistently positive experiences with Built-In Kitchen Appliances. Providing competitive pricing, helpful service, and honesty are values we hold dear, and we're glad to see that reflected in your feedback. We strive to make the purchasing process as smooth and efficient as possible, including prompt delivery. Your satisfaction is our priority, and we look forward to serving you again in the future.
Svar från Built In Kitchen Appliances Ltd
Thank you for taking the time to leave us feedback! We're glad to hear that you had a positive experience with our service. Your satisfaction is important to us, and we appreciate your support. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
Fantastic communication and quick delivery!
Made an enquiry regarding a fridge, they no longer supplied a direct replacement however recommended a different type that would be suitable, they had great communication and were extremely helpful! Ordered the Friday and it was delivered the Monday, fantastic service!
Thank you :)
8 mars 2024
Svar från Built In Kitchen Appliances Ltd
Thank you for your glowing review! We're thrilled to hear that our team's communication and assistance met your expectations. Providing suitable alternatives and ensuring a smooth ordering process are top priorities for us, so it's wonderful to know that you were pleased with the outcome. We're glad we could deliver your fridge promptly and provide you with fantastic service. If you ever need anything else or have further inquiries, don't hesitate to reach out. Thank you for choosing us!
Excellent value and brilliant service
Staff were very friendly and helpful. Helped us navigate our way through choosing products whilst keeping within budget. Didn’t compromise on quality as store had great deals on.
Excellent service
5 mars 2024
Svar från Built In Kitchen Appliances Ltd
We're thrilled to hear that you had such a positive experience with us! Our team takes great pride in offering friendly and helpful service to assist customers in finding the perfect products within their budget. It's wonderful to know that you found our deals on quality items to be beneficial. Thank you for choosing us, and we look forward to serving you again in the future.
Good product and service
Washing machine I ordered was a very good price, delivered very quickly and took away my old machine for free
28 februari 2024
Svar från Built In Kitchen Appliances Ltd
Thank you for your kind words! We're delighted to hear that you found our product and service satisfactory. Providing excellent value, swift delivery, and complimentary removal of your old machine are all integral parts of our commitment to customer satisfaction. We appreciate your support and hope to serve you again in the future. If you have any further feedback or queries, please don't hesitate to reach out.
Efficient
Efficient, timely and well priced service including delivery and removal of my old washing machine. The shop was recommended to us by our usual technician whose fixed the previous machine. They didn't install but the machine came sun full instructions and it's working a treat!
15 februari 2024
Svar från Built In Kitchen Appliances Ltd
We're delighted to hear about your positive experience with our service! It's wonderful that you found our service efficient, timely, and well-priced, including the added convenience of delivery and removal of your old washing machine. We're also pleased to hear that our shop came recommended by your usual technician, and we're grateful for the trust you and your technician have placed in us. While we don't provide installation services, we're glad the machine came with full instructions and is now working well for you. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Svar från Built In Kitchen Appliances Ltd
Thank you so much for your positive feedback! We're thrilled to hear that you found our ordering process easy and that our delivery was speedy. Customer satisfaction is our top priority, and it's always great to know when we've met your expectations. If you have any further comments or suggestions, feel free to share them with us.
Really good and fast service
Really good and fast service, easy to order and delivered with excellent communication. Lads who delivered to my house were so helpful. Will definitely recommend!
4 februari 2024
Svar från Built In Kitchen Appliances Ltd
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. It's great to know that the ordering process was easy, and you received your delivery with excellent communication. We truly appreciate your recommendation, and we're glad the delivery team was helpful.
Delighted
Ordered it on Sunday, arrived on Monday morning. Even got a 30 minute warning so I was looking out for the courier and best priced too. Can't ask for more than that. 5/5
27 januari 2024
Svar från Built In Kitchen Appliances Ltd
We're thrilled to hear about your fantastic experience! It's wonderful to know that your order arrived promptly and that you appreciated the 30-minute warning for the delivery. We strive to provide the best service at the best prices, and we're delighted that we could meet your expectations. Thank you for taking the time to share your positive feedback and for giving us a 5/5 rating.
Fast efficient service
31 januari 2024
Svar från Built In Kitchen Appliances Ltd
Thank you for your positive feedback! We're delighted to hear that you found our service fast and efficient. Providing excellent service is our priority, and we appreciate your acknowledgment. If you have any further comments or suggestions, feel free to share.
Fast and efficient
30 januari 2024
Svar från Built In Kitchen Appliances Ltd
We appreciate your feedback! Thank you for taking the time to share your experience with us. We're thrilled to hear that our service was fast and efficient for you. Our team is committed to delivering quick and effective solutions. If there's anything else you need assistance with or if you have further feedback, please don't hesitate to let us know.
Very helpful and prompt service
22 januari 2024
Svar från Built In Kitchen Appliances Ltd
Thank you so much for your positive feedback! We're delighted to hear that you found our service helpful and prompt. Our team is dedicated to providing excellent assistance, and your satisfaction is our top priority. If you ever have any more questions or need assistance in the future, feel free to reach out.
Would recommend using this company
Would recommend using this company, Ross who I spoke to was incredibly helpful, his knowledge on washer dryers was very useful in helping me make the right choice. Would definitely recommend them if you want helpful and friendly service without the pushy sales tactics some other use!
6 januari 2024
Omdöme utan inbjudan
Svar från Built In Kitchen Appliances Ltd
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Ross and our team. We strive to provide helpful and knowledgeable service without any pressure. If you ever need assistance again or have any questions, feel free to reach out. We appreciate your recommendation!
Svar från Built In Kitchen Appliances Ltd
Thank you for choosing us! We're delighted that you had a great delivery experience with us. Should you need any further assistance or have more items on your list, don't hesitate to get in touch.
Easy to order on-line and collect in…
Easy to order on-line and collect in person. Excellent price, 21% cheaper than Curries or John Lewis.
14 december 2023
Svar från Built In Kitchen Appliances Ltd
That's fantastic to hear! We're thrilled that you found our online ordering and in-person collection process convenient. Offering competitive prices is important to us, and we're glad we could provide excellent value. Should you need anything else in the future, feel free to reach out. Thank you for choosing us!
A happy customer.
Delivery was quick, and the old machine was removed. The two men were very polite and efficient.
3 december 2023
Svar från Built In Kitchen Appliances Ltd
It's wonderful to hear about your positive delivery experience! We're glad our team provided swift and courteous service while ensuring a smooth removal of your old machine. If there's anything more we can assist you with in the future, please don't hesitate to reach out. Thank you for your feedback!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.