What an amazing service! From start to finish, the whole process exceeded my expectations by a very long way. My car was picked from my home, repaired to an exceptionally high standard and then deli... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
What an amazing service! From start to finish, the whole process exceeded my expectations by a very long way. My car was picked from my home, repaired to an exceptionally high standard and then deli... Se mer
Företaget har svarat
Was contacted pretty swiftly by DLG, car was driveable and picked up by them at home. Repairs were carried out very quickly and faults discussed over the phone. Was away on day of delivery but car wa... Se mer
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Kept up to date without fail, work completed was outstanding, a small niggle after receiving the vehicle back was addressed without fuss. I was initially sceptical thinking that only Mercedes would be... Se mer
I didn't get to choose this garage, which was chosen by my insurer and I didn't have high hopes based on previous experience of a (different) garage chosen by my insurer. However, I was very impresse... Se mer
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
17 Bakewell Road, PE2 6XU, Peterborough, Storbritannien
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What an amazing service! From start to finish, the whole process exceeded my expectations by a very long way. My car was picked from my home, repaired to an exceptionally high standard and then delivered back to my home. All staff involved were friendly, courteous and very informative and were a pleasure to deal with. Wouldn't hesitate to use again. Well done to everyone at DLG Auto.
From Catherine Hall (nee Andrews)

Svar från DLG Auto Services - Peterborough
Was contacted pretty swiftly by DLG, car was driveable and picked up by them at home. Repairs were carried out very quickly and faults discussed over the phone. Was away on day of delivery but car was dropped off and I was able to review the work on my return. The whole process was smooth, efficient and standard of work fantastic. Very pleased and though I dont particularly want to have another accident I would definitely use them again.

Svar från DLG Auto Services - Peterborough
I was kept fully informed at all stages and everything went amazingly well - thanks!

Svar från DLG Auto Services - Peterborough
Repaired my car to my entire satisfaction. I'd also highlight impressive customer-communication, and the professionalism of their interlocutor, Tracey. Well done everyone!

Svar från DLG Auto Services - Peterborough

Svar från DLG Auto Services - Peterborough
Fast, efficient and friendly service. Great communication throughout. Repair was excellent and car was dropped off at the estimated time.
Very pleased with the service.

Svar från DLG Auto Services - Peterborough
I cannot speak highly enough of this company. We were updated every day so knew that progress was being made. The work began as soon as the vehicle arrived and was completed ahead of the estimated time. We had complete confidence that the work would be of a high standard and we weren't wrong. Our car looks brand new. Many thanks to everyone concerned.

Svar från DLG Auto Services - Peterborough
DLG Peterborough are nothing short of incredible. I have never experienced such great service, efficiency and good people in auto. From Jackie in reception to the standard of mechanical team, and the delivery guys, this is the very best you can get. Thank you so much!

Svar från DLG Auto Services - Peterborough
Really impressed with the service. Everyone I spoke to was professional, helpful and friendly. Colleted and delivered the car when they said they would, good communication through the repairs and the car looks great!

Svar från DLG Auto Services - Peterborough
Very professional approach to keeping the customer updated on work progress and excellent workmanship.

Svar från DLG Auto Services - Peterborough
After damage was done to the offside rear wing against a wall, Direct Line put me in touch with DLG Auto Services for the repair. My wife and I were contacted immediately and their well organised, compassionate, streamline and professional services kicked into gear. A courtesy car was organised and delivered to our home and our damaged car taken to their workshop for repair.
The staff were very helpful and kept us up to date with every stage of the repair via telephone calls, emails and through their online panel. Our vehicle was returned with a first class repair, with a perfect match on the Pearlescent White bodywork and the dents had vanished! The drivers, Duane and Sean, were dressed appropriately, polite, professional and explained everything in great detail with photographs and emails to follow up. The Site Manager, Shaun Hewett, touched base with us and was also extremely helpful.
My wife and I are so grateful for their excellent customer care, service and quality of repair to BSI Kitemark (BS10125) with a 5 year warranty for the repair. Thank you!

Svar från DLG Auto Services - Peterborough
I had an accident with a full grown deer. DLG Autos took all the stress away from collecting the vehicle, keeping me up dated on a weekly basis both via text and speaking to me on current status. The ladies in the office were brilliant and remained professional at all times. DLG Autos were very open and honest regarding any delays and answered any of my queries. Well done team.

Svar från DLG Auto Services - Peterborough
We were kept informed at every stage. The staff were very friendly and the car was returned promptly and much cleaner! The repairs have been done perfectly. I cannot praise this company highly enough. Well done all.
My car was in for repairs, it was fixed before the date they set and was delivered to me, polite and professional
Great was quicker than I thought it would be
Keep me informed all the way picked up by trailer and brought back by trailer not driven
Quality repairs to car and efficient management of pick-up and return, with good communication at each stage.
Polite, friendly and professional.
Car was returned at the correct time, in excellent order.
They kept me properly informed as progress occurred with the car.
Very pleased
Very well organised operation; collected my damaged car and kept me informed throughout the repair process.
When I collected it not only was the repair completed beautifully, but the whole car was cleaner than I've ever seen it!
I have passed my car to repair to this garage and work has been completed well above my expectation. Great job has been delivered.
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