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DLG Auto Services - Orpington Omdömen 

264
•
TrustScore 4.5 av 5

4,6

Bilreparation
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Plats

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Unit D, Brook Industrial Estate, Millbrook Road, BR5 3TX Orpington, Kent, GB

•
0345 3031680

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From 1st contact to delivery of my car returned like new this service was perfect. Updates all the time on progress and work carried out to perfection. Would full recommend this company

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Betygsatt 4 av 5 stjärnor

I was very happy with the repair and the friendliness of the staff, who kept me updated. My car was collected on 26/05/2026. I didn't get it back until 10/07/2026, more than six weeks later, as the p... Se mer

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Betygsatt 5 av 5 stjärnor

From the first point of contact by telephone to the guy who picked up my van and delivered it back and the guys who did the brilliant repairs has been a great experience thank you to all . Will defi... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic. Tricky, rear quarter panel and door panel replacement to a fully electric. Repair was completed flawlessly at Orpington and in good time. Was kept advised regularly by phone too and they... Se mer

Företagsinformation

  1. Bilreparation

Skrivet av företaget

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Kontaktuppgifter

  • Unit D, Brook Industrial Estate, Millbrook Road, BR5 3TX, Orpington, Kent, Storbritannien

  • 0345 3031680

4,6

Utmärkt

TrustScore 4.5 av 5

264 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(264)

493 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great Job

Extremely efficient kept me informed throughout and were spot on with their timescale. Made a great job of repairs

22 augusti 2023
Betygsatt 5 av 5 stjärnor

Fantastic service from start to finish…

Fantastic service from start to finish at the Orpington garage.
Speedy turnaround, polite staff and very efficient. My car came back looking best it’s looked for ages!
Spotlessly clean and you’d never have known that I’d hit a parked car!!
They even repaired another little dig on the other side of the bumper which wasn’t in their job spec.
Many thanks for keeping me on the road. 10/10 👍🏻

10 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A very good result.

They were prompt in viewing my damaged car and did a comprehensive examination. I was kept updated on progress of repairs even though they overran the anticipated completion date by two days. When it was delivered back to me I was very satisfied with their finished work. A very good job.

11 juli 2023
Betygsatt 5 av 5 stjärnor

Steve and the team were absolutely…

Steve and the team were absolutely amazing!!

I had work done here a few years back and had nothing but issues my car kept coming back to me with more damage than it went in with give them their due they did repair all damages but it was a lot of unnecessary hassle however since Steve has taken over you can notice a massive improvement. Due a hit and run in a local carpark I had to return to have my bumper and headlight replaced obviously with a previous bad experience I expressed to Steve my concerns but Steve and the whole team went the extra mile to make sure my car was in very safe hands which it truly was. The fitting was done to complete spec which I really appreciate the grills were clipped back properly.. the spray job it’s self was brilliant paint matched correctly with a nice and smooth finish.. the hand over was done very professionally.. all the ladies in the reception were always very helpful and polite.. thank you so much for changing my negative passed experience into an extremely positive one.. obviously I do not hope to see you again I mean that in the nicest possible way 🙂

11 juli 2023
Betygsatt 2 av 5 stjärnor

Not the best experience

Not the best experience. Had to take car back in a second time because repair wasn't done satisfactorily. Everything took forever, communication and update was near absent

28 juni 2023
Logotyp för DLG Auto Services - Orpington

Svar från DLG Auto Services - Orpington

Hello,

Thank you for taking the time to provide your feedback. We sincerely apologize for any dissatisfaction you may have experienced during your recent interaction with us. Your comments have been shared with the Orpington site, and we will use them as a learning opportunity to prevent similar situations from occurring in the future.

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