They did a wonderful job and were very nice to deal with. They also cleaned the car before returning it. However, after getting my collection date and an e-mail confirming they would come for the car... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Initially all going well re repair, car returned though missing mirror cover. So sent back and to be fair they were quick to provide courtesy car and sort problem. Staff helpful, apologetic too and co... Se mer
My car was sent here by Churchill Insurance for accident damage repairs. Good service with regular updates from the staff in branch. Had a few issues with my car after the initial repair, but all w... Se mer
Företaget har svarat
My car needed a new wing, bumper and headlight after being in a crash.. Was initially told that my car could possibly be written off due to it being 13 years old.. But this dream team worked their mag... Se mer
Företagsinformation
Skrivet av företaget
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktuppgifter
Cunninghame Road, Clyde Industrial Estate, G73 1PP, Glasgow, Scotland, Storbritannien
- 0345 3031623
4,7
Utmärkt
579 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exellent car repair…
Our car was picked up quite quick after the accident. The car was away for two weeks during which time we had a courtesy car. When we recieved our car back it was in pristine condition.
DLG had done an exceptional job repairing the vehicle.
I would have given the company five stars if they had left our original number plate on our car.
There was no damage on the front of the car so I'm assuming the number plate was changed just to advertise DLG on thier plate. Other than this I would recommend anyone to use DLG.
5 juni 2024
Friendly service
29 maj 2024
I found the person on the phone very…
I found the person on the phone very helpful.
The car was collected and delivered back on time.
The damage was expertly repaired. Many thanks.
This was important because it is needed to transport my wife who is disabled and unable to walk or speak.
14 maj 2024
Delivered exactly what was promised …
Delivered exactly what was promised with great service.
29 maj 2024
Friendly informative competent staff
Insurance claim, kept up to date at all stages while car getting fixed
29 maj 2024
Vehicle arrived promptly and in…
Vehicle arrived promptly and in excellent condition. Staff friendly and helpful whenever they could be.
21 maj 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Paint didn't match door gaps were bad…
Paint didn't match door gaps were bad Paint on door rubbers really bad workmanship still haven't got car back wish it was up to me were car got fixed would not have went there
21 maj 2024
Svar från DLG Auto Services - Glasgow
Thank you for taking the time to share your concerns with us. We understand that you're disappointed with the paint job and the gaps in your door. We take customer feedback very seriously and will thoroughly investigate this matter. Our team is committed to providing high-quality workmanship, and we apologise for any inconvenience caused.
Excellent from start to finish
Car collected from accident site promptly with excellent communication with driver and timings. Updates from company regularly during repair and mechanics went above and beyond to get my car sorted. Repair very high standard and body work repair immaculate. Would highly recommend
16 maj 2024
Great customer service and the repairs…
Great customer service and the repairs were first class
21 maj 2024
Very efficient service…
Very efficient service and great workmanship. From first notification pickup information given return of car. Date estimated was beaten. Car looking great. Great job overall
21 maj 2024
Superb customer service
Did what they said they would do when they would do it. Kept us fully updated with progress of works being carried out. When we had to change delivery date of our car they were v helpful in meeting our altered schedule. First class service.
14 maj 2024
Totally professional
From start to finish this company was professional, they kept me informed of all stages of repairs. I would thoroughly recommend them.
14 maj 2024
Faultless service,first class repairs…
Faultless service,first class repairs and top class service
8 maj 2024
If you have a whole car and you want it broken, I invite you to this company.
For this company, replacing the rear bumper is a problem. They can't even do it well.
8 maj 2024
Svar från DLG Auto Services - Glasgow
Thank you for leaving your review, sorry to hear you did not have a great experience. I have made the site aware of your comments If you would like to discuss matters further please contact us direct
Timely and trustworthy
Prompt collection of car and repairs completed five days ahead of schedule. Kept informed of progress. Very professional.
8 maj 2024
This is a great repair company
This is a great company to get repairs done. Kept well informed and had a good job done through insurance. Was given a date when vehicle would be finished and got bat a week ahead of that date. I have no hesitation in giving this company a 5 Star review as everything was excellent. Well done dog autos Glasgow
26 april 2024
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