DLG Auto services are absolutely fantastic. Our car is as good as it was before, it’s like nothing happened. The services excellent and all staff are wonderful from start to finished. start to fini... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was contacted very quickly. The advisors who spoke to me on the phone were all very helpful, polite and professional. I was given all the information I needed and kept informed every step of the... Se mer
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My car went off for repair and was fairly quickly returned sadly bits were missing and the job wasn't finished, some parts were still broken, 2 weeks later an engineer came out and couldn't repair it... Se mer
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Brilliant service from start to finish. DLG repaired my car after an accident. Their communications were absolutely first rate. My car was collected from, and delivered back to, my home address and ev... Se mer
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Företagsinformation
Skrivet av företaget
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktuppgifter
15-33 Flaxley Parkway, Flaxley Road, B33 9AL, Birmingham, Storbritannien
- 03453030431
4,6
Utmärkt
487 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Work closely together with clients Insurance Companies like Churchill U.K.…
Work closely together with clients and established companies DLG Perfect Repair 🚘
Given as unexpected polished up repaired car and new confidence
to continue driving with care for others Enjoy our fixted car again,after road rage incident.
19 augusti 2025
Absolutely fantastic from start to…
Absolutely fantastic from start to finish. Collected the car and delivered back to the door like new. Always someone available to talk to on their helpline for advice and they kept regular contact to let me know how repair was going.
19 augusti 2025
Great service from start to finish plus…
Great service from start to finish plus you did good repair on my car as my husband would noticed if not as he had job checking finish cars over few years back and quick turn around not keep waiting for return of my car
12 augusti 2025
Picked car up transported to Bham
Picked car up transported to Bham. Three days later
minor damage repaired. Door bell rang car was on drive looking great Well done.
12 augusti 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Manager needs a lesson in customer relations
Complaint Upheld .....Case No 217526997
Incase you miss my review on Google regarding the ongoing dispute with manager Mr Rob Griffiths for refusing to repair my car , I have now recieved an apology and compensation from Direct Line.. case now closed........thak you all on Fb
5 augusti 2025
Omdöme utan inbjudan
Svar från DLG Auto Services - Birmingham
Hello, we are sorry to hear you did not have a great experience. I have made the site aware of your comments to prevent similar situations from happening in the future
They took my car and within 3 days it…
They took my car and within 3 days it was back and like brand new. Fantastic service from start to finish. Brilliant place
5 augusti 2025
Excellant service
5 augusti 2025
Great company
Great company. Completed repairs on my car so quickly, kept me updated every step of the way and even returned my car to me cleaned 😃
5 augusti 2025
Excellent communication and repair work
5 augusti 2025
Insurance Repair
Direct Line recommended repairers did great job, communication, collection and return of vehicle and quality of repair were all excellent and stress free, super job.
5 augusti 2025
Could not fault them
Could not fault them, they gave me information as neccessary. The Assessor informed me what was happening and how long it would take. In fact the repair was done and the car was delivered back earlier than expected.
5 augusti 2025
Kept me informed of dates,times for…
Kept me informed of dates,times for collection and delivery.car cleaned and looking as good as new.Staff polite and helpful,professional in approach.
22 juli 2025
A very professional service
22 juli 2025
efficient and communicative
efficient and communicative. Kept me regularly updated about what was happening and got my car back sooner than anticipated, a first class repair.
22 juli 2025
Excellent repair & good communication
Excellent repair job and good communication regarding progress.
17 juli 2025
Very professional
We were kept informed along the way. They were prompt and the staff were very friendly
17 juli 2025
A quick and efficient service -staff…
A quick and efficient service -staff were very helpful.
17 juli 2025
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