DLG Auto Services - Aldershot Omdömen 

404
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TrustScore 4.5 av 5

4,6

Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ Aldershot, England, GB

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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

DLG staff were very professional and courteous. The standard of their work can be highly recommended. The repair to our car was completed in good time and the finish was exceptional. The car had been... Se mer

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Betygsatt 5 av 5 stjärnor

From the first contact to the last, DLG's drivers, repairers and admins took the stress completely out of the repair part of a nuisance insurance claim. They delivered the courtesy car and our pristi... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent service from start to finish. They called me about half an hour after I reported the accident I’d been involved in to Direct Line, to arrange collection. Explained all that would happen and... Se mer

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Betygsatt 5 av 5 stjärnor

Had a query about a previous repair. Photos were sent yesterday afternoon, this morning Steve called, I managed to drop in & my car is sorted…. And it’s only just gone 9am!! Fabulous professional... Se mer

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Företagsinformation

  1. Bilreparation

Skrivet av företaget

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Kontaktuppgifter

  • Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ, Aldershot, England, Storbritannien

  • 0345 3015087

4,6

Utmärkt

TrustScore 4.5 av 5

404 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(404)

348 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Nice repair job but little bit…

Nice repair job but little bit misleading when told parts were in and car wll be ready in 3 days then told parts missing and had to hire car then 2 days later was told car was ready so bit baffled and no-one knew what went wrong

8 maj 2024
Betygsatt 4 av 5 stjärnor

My car was involved in a car accident…

My car was involved in a car accident and it was pretty smashed in but they manage to save it and fix it and now it looks brand new. They were very kind and contacted me as soon as my car was finished and organised for it to be delivered back to me. Great service

16 april 2024
Betygsatt 5 av 5 stjärnor

Accident damage

Great service. From collecting my car to returning it. More importantly the repair and level of finish is excellent.
Communication was good I was kept informed and up to date regularly

Thank you

16 april 2024
Betygsatt 4 av 5 stjärnor

Great customer service, fantastic repairs.

Great customer service, great communication, would have given 5 stars but l had to contact DLG to find out when my vehicle would be returned as their vehicle tracking system was not working ( and still isn’t). Told it would be ready but it wasn’t completed until the following day after l had terminated the hire of the replacement vehicle. Overall very satisfied with the repairs though. Would never have known my car was damaged.

10 april 2024
Betygsatt 5 av 5 stjärnor

Excellent Repairs and Customer Service

DLG completed the body work on our Mazda, the whole team are very efficient and helpful. The job itself was carried out to a extremely high standard and we were kept updated throughout the whole process. We are very pleased with the work carried out. Thank you.

25 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

DLG Performance is way above the norm in this sector

Following an insuraance claim DLG were excellent. Wrote to me advising process, picked up my car from20 miles away - very professional pick up team. Wrote to me advising all the listed issues on the Computer - this was totally unexpected and of great use to me. They sent me the computer printout ! WOW. They obtained a very scarce part brand new OEM and fitted it in quick time. Kept me posted all the way. Asked if i wanted anything else doing, Delivered my car back on time to me with notice and again a very professional delivery team. As the retired Senior manager of a Global IT Company I have to give credit where it is due and I would award DLG 100/100 and I had never heard of them before this repair but i will use them again privately. Ps I was a BSI trained Company auditor and praise is not issued unless fully deserved

26 mars 2024

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