Diviengine Omdömen 197

Super cool plugins and super helpful support team! Did help me in no time with my request. Thank you! :)

TLDR:
- backend BodyCommerce features: AWESOME
- Divi Engine modules: TERRIBLE
- Support: sub par

Disclaimer: I'm not a "real" web dev. Just a humble marketer who likes to build websites with Divi... and it should go without saying that many divi users are like me - are ready to learn bits of the coding trade, but "noob" enough to need a page builder.

I found Divi Engine's BodyCommerce plugin looking for tools I could add to my Divi arsenal - specifically, a way to customize the login/register page with Divi.

Okay anyways... let's focus on what this plugin does well first. First praises, then critiques.

Praise #1
BodyCommerce lets you replace some default woocommerce/wordpress urls. And it's an INCREDIBLE tool for this. I don't even know how to mess with php or set custom divi pages to these default login/account page urls.... without divi engine, I wouldn't be able to customize my site the way I have.

Praise #2
Adding to "praise #1" above, the options to further customize your divi site... are pretty insane. The divi theme builder itself is extremely powerful. But DiviEngine is like the theme builder on steroids.

The potential here is crazy. BodyCommerce could be a game changer that EVERY Divi user absolutely needs...

But...

It's buggy.

Like, REAALLLY buggy.

Critique #1
If you're comfortable with your current caching plugin or performance settings in Divi, you're in for a world of change. DiviEngine conflicts with almost everything, and the fix to this (that they recommend) is turning off most of your performance settings. Now admittedly, like I stated earlier, I'm NOT a bonafide web dev. I buy premium plugins to help me achieve my goals. But I've purchased and used enough plugins to understand the "normal" amount of conflict with wordpress sites. The bugs & errors and known issues DiviEngine has published on their support portal are substantial. I appreciate them being open about these errors and offering guides to fix them, but again, many of these solutions require you to completely shelf your current divi compatible caching and speed plugins.

Critique #2
The support is... spotty. You will wait upwards of three days to hear back from support staff, and when the do get back to you... they won't answer questions completely and give very generic responses. Or they say they don't understand the problem after you send 15 minutes of loom videos... very frustrating.

I recently asked a pretty generic question, and the first answer after three days was, "give me your login details so we can assess the situation"... like... what situation? Please just answer my question and THEN we can escalate this to something bigger where you need to login if necessary.

Critique #3
There's no reason to have a discord profile if it's not being used. I understand this isn't their main support line, but Divi Engine should be a bit more active to their community if this option is available. I posted some questions and concerns with some bugs a week ago, and not one person responded.

And I'm actually starting to try and answer some other users questions on discord now... since the divi engine team isn't active.

Critique #4
The provided modules with BodyCommerce are buggy, incomplete, or don't work at all...and many also don't work without extensive CSS modifications in divi... and again, I use divi because I'm NOT a dev. This defeats the purpose entirely. I spent like six hours customizing my login and account pages the other day because the modules barely worked (normally with standard divi modules, I could get this done in an hour or less)

Now to be fair, the co-founder of DiviEngine, Peter, DID respond to an email I sent a while back about this. And he did say he would provide updates in the future

But later when I tried to give the devs a more extensive bug list, I was ignored

Compared to divi supreme, DonDivi, DiviPlus, and other popular divi modules, Divi Engine's are EASILY the WORST by far... by a landslide

The more I use Divi Engine modules, the more I see how quickly they were thrown together and how few updates and care they receive

And here's the last thing...

I wouldn't have posted this review AT ALL if I would have just received an acknowledgement of some of these issues. The cherry on top is the recent support I received where I waited three days only to only hear back "give me your login details" instead of getting a basic answer to my question with a reason as to why a login is needed

This is honestly such a cool tool. It has potential. The team is just... I don't know, "not there" I guess?

You get good and bad support with everything. Other plugin devs have given me sub par support in the past. But it always evens out with good support, and their modules actually work

Not gonna buy the lifetime unlimited license like I planned unless things change 😢

I've been waiting 24 hours and counting for a query response. Not great when you're on a deadline. Reluctant to purchase any more plugins from this company. I need the reassurance of rapid support, or else it's a no.

Just wanted to say that Divi Machin plugin has so much potential. Also, I wanna thank the Divi Engine dev team for their support, help, and guidance. Please keep up the good work!

Versatile, dynamic and easy to learn product - but the technical and customer support is what makes this extraordinary!

Divi Machine is brilliant, helping Divi really make the most of ACF. Support has also been wonderful, I required a tweak and it was performed that day including being added in the next product release. Very happy lifetime customer here.

Divi Engine makes the best plugins for Divi - period! Their support is amazing and you feel like being a part of a family. They really care! And that's the most important thing. It doesn't matter who you talk to - their CEO Peter, or a "new guy" in support - they are so helpful, nice and very passionate about their products!

This plugin enables me to apply the styles I want to our online store and handles a lot of features greatly. There were some issues from time to time however, whenever an issue came up the support team has beenable to help us get rid of any issue we come across.

Had issues with my site and made a support ticket. Problem was solved within the day and it was not even related to the plug-in. Thanks a lot. Great service

Great plugin for the DIVI theme with even better support. Extremely fast and reliable. I am using the plugins on more than one site and I am very happy!

The best support and plugins of the world! Support is very helpful and fast fixed problems.

Un très bon support client pour des produits qui apportent réellement quelque chose à Divi, je recommande.

The plugins are great and the support even more so. Any issues i had, whether I needed help with something or a conflict between other plugins, every issue ended up cleared and a working solution provided. Outstanding!

Awesome plugin with a lot of flexibility and easy to use. The customer service is friendly and fast!

DIVI Engine ist ein großartiges Plugin, das die Nutzung von ACF im Zusammenspiel mit DIVI ermöglicht. Besonders herausragend ist der Support, der auch bei kniffligen Fragen immer wieder geholfen hat, auch wenn es keine Lösung im ersten Moment gab.

Terrible support. They are super slow, and still haven't solved my problem after a week. I bought Bodycommerce and it conflicts with woocommerce and I get an error in the theme builder, when I disable it everything works normal. They open and close entrances, different people serve you. Very bad experience.

Great support for plugins. The best I have seen.

Support give fast replies and helps with tricks to find a solutions

Great features, support has been drastically improved in the last few months, I have change my rating due to the good cooperation to address all my matters, still some work needs to be done on the builders, but looks like they are doing them