Divan Beds Omdömen 214

A great experience from placing my order to delivery of my beautiful bed. I am very pleased with my new bed. I have recommended to friends and family. Thank you so much.

Great beds, very comfy, quick delivery and easy to assemble. Easy service.

I have already had 3 beds from this company and I am about to order 2 more. Whenever I have emailed them they have always responded quickly and efficiently. I can't fault the beds for price and choice of style. All in all a good experience.

Very happy with our new bed. Customised just as we wanted and delivered very quickly. Easy to assemble too. Would definitely recommend to anyone considering buying a bed from divan beds.

What a pleasure to work with a company that put customer before profit. I found this company on line and ordered a bed with some trepidation as I knew nothing about them. After I’d placed the order I received a very friendly letter thanking me for my order and saying delivery detail to follow.
Within two days I’d received a delivery date and time.
Sure enough it arrived on the day, on the time.
The men who delivered it were really friendly and they put it in my room of choice. I was pleasantly surprised at the quality of the divan bed,mattress and headboard considering the price I paid. I can highly recommend this company. You’d be silly to go anywhere else.

I highly recommend this warehouse..the two delivery persons was very nice they assembled bed and take rubbish away with good way no scratches nothing.. I give 5 stars and much appreciated to delivery guy paramjit Singh and the lady was also too strong ..

Can’t fault this company. If you have to contact them, best use email, yes telephone and chat slow, but they answer to all my enquiries quickly and politely, via email.
Bought a divan ottoman bed and is brilliant. Arrived well packed and the delivery driver call me 1 hour before arriving. He deliver bed to my door and was very helpful and polite.
We have been using bed for a month now and is really comfortable, putting it together was very easy and looks great in the bedroom.
Price competitive, compare with other well known furniture suppliers and good quality.
I would recommend this company to anybody.

Just had our 2 divan beds delivered by Zamir and Charlie. What polite helpful and quick chaps they are.
I would like to thank them again for all their help.
Tea and mince pie didn’t seem a good enough reward.

From ordering to receiving my goods everything was clear and plain sailing. Delivery dates were kept, even on a Sunday! Delighted with my purchase so much so that I bought another bed for a third bedroom. Great quality at great prices. Bed and mattress were for a spare bedroom so didn't want to spend a fortune. The bed was easy to put together with instructions clear and precise. Would not hesitate to recommend buying from Divan Beds to friends and family. Also, the delivery people were friendly and helpfull.

The service was fast and efficient.
My bed is amazing & so comfortable!

So they decided to reply my review after nearly 4 months and ask through trust pilot to give my order number so if I don't reply than they flagged up and try to remove my review or used there so called template reply as the busy period for sale is coming up and they want to boost up their star ratings.
Just again , if you want to reply than refund me my £95 even when I sent back your product in original packaging without opening it. Trading standards states full refund if it's not used or open. Your all other reviews with 4 or 5 star you are not going to dispute it. Your all reviews subject has repetitive adjectives like beautiful, excellent,good. I doubt it all reviewers have limited vocabulary .

Excellent services, bed is good and simple to set up. Customer service is 1st class. My delivery man Paul, was superb. Would highly recommend them.

This is as honest as can be. WARNING DO NOT WASTE YOUR MONEY. Uncontactable, Tel number doesn't answer. Supplies very very poor quality items. Abrupt, unhelpful, and all contact is only available through email call centers. If you require poor quality, terrible service and a long wait with refund charges then this is the company for you.

Absolutely brilliant service,I don't think I've ever met people so happy in their jobs,very polite and helpful.Very pleased with the bed base excellent communication.highly recommend

Brilliant service from ordering to delivery . The bed and mattress I purchased are excellent value for money and honestly the most comfortable bed I’ve ever had . Looks expensive too . Very pleased with purchase !

Fantastic quality bed frame. Well packaged and no damage or problems. A breath if fresh air to be honest...

Bought super king divan bed and mattress excellent quality fast delivery brilliant service

Good Customer Service. This was our first time ordering with divan-beds and there were some hiccups with the divan base when it arrived. Customer Services replied to my email and arranged an exchange. There were more hiccups with castors when the new base arrived, but again, I received prompt replies from the 24-hour Customer Service agents and they helped see things through to a resolution, arranging to send some spare parts by post immediately.
End result - a great looking, comfy bed. Very pleased. Thanks!

I've used beds.co.uk for a number of years, having bought 6 beds & mattresses from them. However, I had a couple of hiccups with my 7th & most recent order. Beds did all they could to resolve the issues, & when it became clear it couldn't be resolved, they didn't hesitate to replace the defective faux leather divan, with a brand new one, the next working day! I want to say thanks to manager Billy & his team for their excellent service, & the kind discount given for an upgraded bed. I'm a very happy customer once again & will be back for bed No 8.

All companies are great when things are going right, but the measure of q company is how they react & treat you in the event that things go awry. In this respect, beds.co.uk have been brilliant!

Thanks
Anthony

Beautiful mattress, 5000 pocket sprung at a brilliant price, easy to order with regular email updates. My only issue is, it was a one person delivery to the door and I really struggled to get it up two flights of stairs.