Diva Catwalk Omdömen 

405
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What a wonderful shop! I purchased a dress from this company unfortunately it was a little too big for me but fitted my sister perfectly.She kept it! I reordered 2 of the same style but in a smaller s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fit, material over all looks beautiful. Fantastic value for money. Will order a few more.

Betygsatt 4 av 5 stjärnor

The dress was beautiful however the packaging it arrived in was extremely disappointing It was a gray plastic bag.Spending this amount Diva need to look at how the dress is presented. I’ve bough... Se mer

Betygsatt 5 av 5 stjärnor

Diva Catwalk is my "go to" for amazing dresses. They fit my body perfectly, offering full coverage while still being sexy. The quality is excellent and they ship quickly to the U.S. I've contacted cus... Se mer

Företagsinformation

  1. Damklädesbutik

Informationen kommer från olika externa källor

Discover the latest women's dresses from Diva Catwalk. From statement occasion dresses to elegant work dresses and day-to-night outfits.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

405 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(405)

5 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Confusion as to what items were…

Confusion as to what items were available. In fairness initially I ordered the wrong design and admin changed my orders However, the dress was not available so the original colourway was sent. Unfortunately I had to return the dress and am still waiting for my refund! Also cost me over £5 to return!!

9 juni 2022
Logotyp för Diva Catwalk

Svar från Diva Catwalk

We are sorry you are disappointed you ordered the wrong dress and the alternative you requested was not in stock. We offer exchanges free of postage charge but our Terms and Conditions state we process the refunds once we receive the dress back. We received it on Tuesday 8th June and emailed you acknowledgement at 11.30am with our Refund acknowlegement and policy reminder. Your refund is with our Returns Department and being proessed. We hope you will order again from us in the future.

Betygsatt 5 av 5 stjärnor

Loved the dress but didn’t suit me

Loved the dress but unfortunately the style didn’t suit me with the ruching on the side and it was a little on the snug side on the bust area, but that said it was a really lovely looking dress. So I have had to return it, but I will consider buying from them again.

17 maj 2022
Betygsatt 3 av 5 stjärnor

Dress colour inaccurate

I bought the Vegas dress in Deco Green, thinking it was a vibrant turquoise colour as depicted on the website. When it arrived I was very disappointed to see that it was a dull green. The quality and fit were great but the colour was not at all as expected so I had no choice but to return it. I contacted Diva and was told that the photo was taken using a flash but surely the goal is to give the most accurate representation of the colour possible. Since I live in the Republic of Ireland, I was charged customs duty and VAT (not all of which was refunded) as well as the obvious delivery and return postage charges so I would advise that, before you buy, you double check the colour to avoid wasting time and money.
I was offered discount on my next purchase, but I'd be very loath to buy anything here again.

10 maj 2022
Omdöme utan inbjudan
Logotyp för Diva Catwalk

Svar från Diva Catwalk

Dear Ber
We are very sorry you are disappointed with the colour of your dress. Computer monitors do vary and sometimes representations of colours can look different. We are happy to hear you thought the colour and fit were great!
In common with many exports to the EU from the UK, items are now subject to VAT and duties in the destination country. However we do not charge UK VAT but you are liable for VAT in your country. This is explained on our website.
Our sales team are always available if you ever require further help and information.
Best wishes
Diva Team

Betygsatt 1 av 5 stjärnor

A bad experience and not one to repeat !

I had debated for quite a while about ordering from this company, but eventually decided to try it. I was so incredibly disappointed at how cheap the material seemed for all four dresses that I ordered, but that wasn’t the worst of it. The returns system is archaic and takes ages to even acknowledge that they have received the returned parcel. I paid for Post Office special next day delivery to ensure they got returned promptly, and it cost a lot to return the four dresses as they are heavy, and I also insured them against loss as advised by Diva Catwalk. To add insult to injury, they deduct the cost of posting them out to you in the first instance from your refund! A very expensive and hugely disappointing experience. I would not advise using this company, not only because of the poor quality cheap looking material, but even more so, the awful returns system and policy. Incredibly disappointed.

26 april 2022
Omdöme utan inbjudan
Logotyp för Diva Catwalk

Svar från Diva Catwalk

Dear Christine O'Hara,

We are perplexed to receive only 1 star from you. We noticed on your return form you stated the reason for return was "doesn't suit". We are always happy to talk to you if you have any issues with our products & will always do our best to help.

We have checked back & see you placed your order on the 7th of April with 2-3 days standard delivery. This means it would have been received by you just prior to Easter. And presumably sent back just before the Easter 4 day break. We received the return after Easter on Tuesday the 19th of April & the return was acknowledged by email on the same day.

The refund was processed on the 26th of April which is well with the return window. Regarding the chargeable cost of despatch this is clearly stated in our terms & conditions. However, as we see you claimed a NHS discount, we hope this would have helped in alleviating delivery charges.

We only use the highest quality fabrics which meet all current sustainability & washing standards. This is borne out by our many thousands of satisfied customers worldwide who purchase our designs.

Kind Regards
Diva Team

Betygsatt 5 av 5 stjärnor

I saw the dress.

I saw the dress.. my size wasn't available.
Contacted Diva who replied so quickly saying that the next size would work.
I trusted that and within 3 days the dress arrived. Fits perfectly.
Very comfortable and easy experience.
Whole heartily recommend Diva Catwalk.

5 april 2022
Betygsatt 4 av 5 stjärnor

Omg this dress is stunning just what I…

Omg this dress is stunning just what I been looking for only one problem I ordered a xxL uk16 I am normal a xL UK 14 but it's a little snug hoping to solve problem with body con underwear dress quality is lovely and the colour is beautiful.

29 mars 2022

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