What a wonderful shop! I purchased a dress from this company unfortunately it was a little too big for me but fitted my sister perfectly.She kept it! I reordered 2 of the same style but in a smaller s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fit, material over all looks beautiful. Fantastic value for money. Will order a few more.
The dress was beautiful however the packaging it arrived in was extremely disappointing It was a gray plastic bag.Spending this amount Diva need to look at how the dress is presented. I’ve bough... Se mer
Diva Catwalk is my "go to" for amazing dresses. They fit my body perfectly, offering full coverage while still being sexy. The quality is excellent and they ship quickly to the U.S. I've contacted cus... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Discover the latest women's dresses from Diva Catwalk. From statement occasion dresses to elegant work dresses and day-to-night outfits.
Kontaktuppgifter
Storbritannien
- sales@divacatwalk.com
- divacatwalk.com
4,3
Utmärkt
405 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The dress is very beautiful
The dress is very beautiful, sits on me perfectly, fast delivery. very satisfied. Many thanks.
29 september 2022
Beautifully made dresses and speedy…
Beautifully made dresses and speedy delivery - very impressed and will definitely be ordering more in future - highly recommend 💖💖💖💖
14 september 2022
Really excellent products and great…
Really excellent products and great customer service. Sizes are much smaller than you would think so size up!
23 augusti 2022
Great service received after order error
Chose a wrong size when ordering and reached out to customer service. Anna was so nice and had a lot of patience in assisting me to reorder. I was really happy with the experience I received
23 augusti 2022
Svar från Diva Catwalk
Good Morning Lopamundra
I have seen your 1 star review regarding slow delivery and no update, I am very sorry you are not happy. I can not find any contact from yourself asking us for any information.
I have looked up the courier tracking for your parcel and have screen shot its progress. It has been in Australia in Customs since 18th August.
Have they contacted for you to pay the import tax in order to release the parcel to you?
Quick delivery
Quick delivery, love the dress. This is my 4th dress from this brand. Great for work or dress up for a special event.
10 augusti 2022
Lovely designs
Lovely designs. Good fabric. Well made. Look as though they come up a little small but yet to try on.
Great value for money.
9 augusti 2022
Designs are amazingly flattering.
Designs are amazingly flattering.
Lots of unique designs for a special occasion plus designs for a high profile job.
The colours are stunning.
23 juli 2022
Arrived safely and of good quality
21 juli 2022
Highest quality of clothing and customer service
I am a regular customer (always in the sales!). The clothing is of the highest quality and perfect for work or a special occasion. The customer service is excellent. I tend to order a larger size than I would do normally for a slightly looser fit but that is just a personal preference.
19 juli 2022
Bad at refunding
Bought a dress online and arrived within a few days however it wasn’t suitable so I returned it along with other dresses I’d bought from other online companies .
I found on returning that you have to pay to return the goods and as it was over £100 in value I ended up paying about £9 in postage . The other dresses I bought , from other companies, had free delivery and returns and they notified me and returned my money within days whereas Diva did not notify me until a few days later saying they had received it and had to process it before refunding me . Apparently they do not open parcels returned for 72 hours due to Covid !!!!!! They also say refunds can take up to14 working days !!! Most companies say up to 5 working days but you usually get it before . Also as I did not buy it they deduct the initial postage cost from your refund!!! So be aware . I’ve yet to see how much they will charge for that . I sent this parcel back on 29th June with post office and got notified from Diva on 4th they received it . Here I am 10th July and nothing .
Will not use again as too costly both in postage and the quality did not justify the cost of the dress !!
Update . Within a few hours of receiving my review I have an email to say they are issuing a refund . However they have had the goods for a week and still only just refunding and after that email from them they state it could still take another 14 working days to show in my account . Bad practice which leaves a bad taste . Delay tactics to hang on to my money . How can it take this long to refund ?
10 juli 2022
Omdöme utan inbjudan
Svar från Diva Catwalk
Dear Linda Cox
We are sorry to hear you have been unhappy with our service.
We take all complaints seriously so we have looked into your order transaction.
The timeline on your order shows you ordered on Wednesday 29th June and you received your dress the next day.
We received the dress back from you on Monday 4th July and this was acknowledged by us via email on the same day.
The refund was processed on the 11th July but this may take up to 5 days to arrive in your account by the time the refund goes through the credit card system.
Therefore there have been only 5 working days from receiving the dress back and refunding you.
As you must be aware, returned items have to go through certain procedural checks and we don't consider our service to be slow.
Your purchase has been within the stated terms on our website.
The dress you purchased is one of our most popular styles and we have many satisfied customers worldwide as testified by our high ranking on Trust Pilot.
We see you have updated your original statement. The credit card companies advise refunds can take up to 14 days to cover themselves but typically this process only takes 3 to 4 days. We hope this can be of some comfort to you.
Unfortunately we cannot continue this dialogue and perhaps let our customers draw their own conclusions based on our Trust Pilot ratings.
Timeless flattering dress
Just received the Polly dress in the beautiful purple heart colour. It is so flattering and the design is timeless. Really pleased with my purchase.
The only fault I can find is that it is a darker shade than depicted in the online photo.
1 juli 2022
Excellent service
18 juni 2022
Awesome 👏 thank you delivery for…
Awesome 👏 thank you delivery for international was less than 7days .
First time purchase very happy with quality.
14 juni 2022
Detta är Trustpilot
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