Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My phone stopped opening Word attachments to emails. It took Distex about 15 minutes to solve the problem and it now works perfectly. The Distex guy would not take any payment despite my trying to i... Se mer

Betygsatt 5 av 5 stjärnor

Recieved exactly what I ordered and to the excellent condition on the description . Very well packaged in original samsung box in bubble wrap foam wrap in an outer box and fast insured trackable speci... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Purchased an iPhone 16 Pro max 1tb from Distex and I can honestly say it's been a seamless experience, literally just like buying one from Apple. Been using the phone for a while now and it's been per... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Asked about a console they had on the website and Facebook marketplace where it was listed as brand new and sealed. I purchased the legion go console on the website for store collection and... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiltelefoner
  2. Mobiltillbehörsbutik
  3. Datorbutik
  4. Spelföretag
  5. Mobiltelefonreparatör

Skrivet av företaget

Based in Thurcroft, Rotherham (South Yorkshire), we specialise in the sale of new, used and refurbished mobile phones, tablets, laptops, gaming consoles and accessories. Whether you’re looking for the latest tech or a quality refurbished device, we have options to suit every budget. By choosing used or refurbished, you’re not only saving money — you’re also helping reduce e-waste and supporting a more sustainable planet. You can buy online from anywhere in the UK through our website. All orders are securely packaged, tracked and insured for safe delivery straight to your door. Since 2013, we’ve also been a trusted name in fast, reliable device repairs. Our skilled technicians fix thousands of phones, tablets and consoles every year. Common issues like cracked screens, charging problems, battery replacements and back glass damage can often be fixed the same day, sometimes in under an hour. We also repair gaming consoles, including HDMI port replacements — a common issue we can handle right here in store. Can’t make it to us? We offer postal repair services too. Just send your device in and we’ll take care of the rest. Follow us on Instagram or Facebook to keep up with our latest stock, deals and updates.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

38 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Phone problem

My phone stopped opening Word attachments to emails. It took Distex about 15 minutes to solve the problem and it now works perfectly. The Distex guy would not take any payment despite my trying to insist. This is a great company that cares about providing a service rather than just selling things.

25 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dodgy shop selling used goods as new. Avoid completely

Asked about a console they had on the website and Facebook marketplace where it was listed as brand new and sealed.
I purchased the legion go console on the website for store collection and after travelling to collect I arrived to a used item that wasn’t factory sealed at all.
I asked what happened and apparently one of the staff members had ‘broken the sealed box to check the contents’
I wasted my time travelling and arrived to a shop selling used goods as new ones.
I immediately asked for a refund and was told it would be up to 10 working days for my refund.

Dodgy shop, would not trust and would advise to avoid completely.

As per the reply from Distex, the item was not sealed in the box and on checking the contents in the shop it was not sealed inside the box either.
I had the email from Distex showing the refund may take 10 working days which I can upload as proof.

12 februari 2026
Omdöme utan inbjudan
Logotyp för Distex

Svar från Distex

We do not accept this review. To prevent fraud and ensure customers receive the correct item sometimes consoles are opened by staff to verify contents, the unit itself remained sealed in its protective wrapping and had never been used. At no point were you told a refund would take 10 working days - it was issued immediately and card providers typically take 2–3 working days to return funds, as explained at the time.

Betygsatt 1 av 5 stjärnor

purchased an iPad Pro M4 13” (2024) for…

purchased an iPad Pro M4 13” (2024) for £925. seemed to be in good working order until the first time I put it on charge. the screen went and it looked like it had been dropped. it was under warranty for 12 months apparently so because it was no fault of my own, i took it back to distex. they basically said it’s had an impact and they refused to honour the warranty. obviously was sold knowing the screen would go sooner rather than later which would explain why it was up so cheap. had to buy a new iPad because the iPad is so new that phones shops have to get the screens directly from Apple and Nono e has them stocked or can get hold of them.

8 januari 2026
Logotyp för Distex

Svar från Distex

We do not accept this review. The iPad was fully tested and showed no damage or display issues at the point of sale and it worked normally for several weeks. A damaged screen would present immediately, not weeks later. We do not sell devices with pre existing damage and our warranty does not cover damage occurring after purchase.

Betygsatt 5 av 5 stjärnor

Perfect

Perfect, I bought 3 phones and a laptop and I'm really very satisfied, very nice service, they explained everything to me, I'm very satisfied, thank you very much

11 december 2025
Logotyp för Distex

Svar från Distex

Thank you for your review.

Betygsatt 5 av 5 stjärnor

Amazing.

Amazing.
So helpful sorted my phone in less than 5 minutes.
I really appreciate it

10 januari 2026
Omdöme utan inbjudan
Logotyp för Distex

Svar från Distex

Thank you for your review.

Betygsatt 5 av 5 stjärnor

Great little shop

Easy to order. Product in excellent condition. Value for money and a guarantee offered

9 december 2025
Logotyp för Distex

Svar från Distex

Thank you for your review.

Betygsatt 5 av 5 stjärnor

Phone purchase

Great experience fantastic sealed phone cheaper than elsewhere and perfect service .highly recommend

2 december 2025
Logotyp för Distex

Svar från Distex

Thank you for your review

Betygsatt 5 av 5 stjärnor

Recieved exactly what I ordered and to…

Recieved exactly what I ordered and to the excellent condition on the description . Very well packaged in original samsung box in bubble wrap foam wrap in an outer box and fast insured trackable special delivery. Item is in pristine new condition. Would highly recommend Distex Rotherham branch and I will be back to see if they have my next tech item when I need it.

18 oktober 2025
Logotyp för Distex

Svar från Distex

Thank you for your review Karl.

Betygsatt 5 av 5 stjärnor

Great service

Great service , would definatley come again

11 oktober 2025
Omdöme utan inbjudan
Logotyp för Distex

Svar från Distex

Thanks for your review, glad we could help.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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