Awful customer service, been waiting for my phone to arrive for the past 4 days. Have taken 3 full days off work, waiting in all day and no phone has still arrived. Delivery been cancelled on 3 separa... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great choice of handsets and tariffs. My choice of handset was ready and available for upgrade on my current contract. Ordering was very easy and straight forward. Customer service was spot on with qu... Se mer
Företaget har svarat
I am very pleased at the service offered by Direct Mobiles. Even after I ordered my new phone they contacted me to inform me of a potential problem, which I knew about, before dispatching my new phone... Se mer
Företaget har svarat
Although to the untrained eye, it can be difficult to navigate the prices, I found this relatively easy, and found myself the most excellent deal. The phone came quickly and everyone at every level th... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We make choosing a new mobile phone simple! All the best UK deals, from all the networks, all in one place and hand-picked by humans. Whether you want the latest iPhone, Samsung Galaxy or a great value SIM only offer, we're here to ensure you get the best possible deal available.
Kontaktuppgifter
Bemin House, Cox Lane, Chessington, KT9 1SG, Chessington, Storbritannien
- 0203 869 4251
- customerservice@directmobiles.co.uk
- directmobiles.co.uk
3,6
Medel
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Smooth hassle free experience when…
Smooth hassle free experience when purchased my contract phone.
Will be recommending to family.
2 juni 2020
Omdöme utan inbjudan
Really great experience
Really great experience. I was concerned as to how easy it would be to get the cashback, but I needn't have been. So straightforward and no complaints. I'll be coming here again.
2 juni 2020
Omdöme utan inbjudan
No problems
No problems. Used for my last three upgrades at least I think, could be four, it’s been ages. Only not upgrading at the moment as I’m keeping my bills down for a while.
2 juni 2020
Omdöme utan inbjudan
Very good communication.
2 juni 2020
Omdöme utan inbjudan
Useful and informative resource
2 juni 2020
Omdöme utan inbjudan
I ordered a phone on directmobiles
I ordered a phone on directmobiles. It arrived in perfect condition and very very fast. Great service and fantastic company. So so grateful. My old phone was broken and I was in desperate need of one for work. So happy I ordered from direct mobiles
2 juni 2020
Omdöme utan inbjudan
Competitive
Competitive! Cashback could be easier to claim, or just given.
2 juni 2020
Omdöme utan inbjudan
Always a great service and the best…
Always a great service and the best deals
2 juni 2020
Omdöme utan inbjudan
Recommend them to everyone.
I would recommend Direct Mobiles. They offer really good deals better than I was being offered direct from the network provider. My new phone was delivered quickly and was packaged well. No problems at all.
28 mars 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Hi Alicia,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Easy to find a good deal
Easy to find a good deal, happy with my phone but still waiting on free watch
8 februari 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Hi Jade,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Had no problems with direct mobiles,will use them again
Good service and will use them again
8 februari 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Hi Gwyn,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
friendly money savers
Extremely friendly and easy to use service. Great prices and always willing to support no matter the issue. My experience was based on high shop prices and when I discovered direct mobiles I saved a fair few £££££’s
3 februari 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Hi Leigham,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
No better phone provider in my opinion
Bought from Direct Mobiles numerous times & always got the best deals with the latest phone. Customer service is always spot on & could port my old number over. Cant recommend them enough.
2 februari 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Hi Anthony,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Easy to deal with
Very useful advice on their site and I found the online chat service very helpful whilst looking for some very basic mobile advice. Recommended.
1 februari 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Been with direct mobiles for many years…
Been with direct mobiles for many years ,good customer service, but tend to look after new customers with better deals ,and offer existing customers higher prices for sale deal
1 februari 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Hi Alan,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Best possible place to get your new…
Best possible place to get your new handset etc.
Great prices, customer service etc.
100% recommended!!!!!
1 februari 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Hi David,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
its that amazing I thought it was too good to be true!
This is such an amazing website I thought it was fake! My phone arrived the next day and I got it on such a great deal which I couldn’t find on the high street at all. You get through to customer services really quick and they’re all happy to help you with any query you may have.
So thanks very much!
1 februari 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Hi Stef,
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
Best place to buy a phone with all the…
Best place to buy a phone with all the choices and discounts all on one site.
Use this site to buy my last 4 contracts
1 februari 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Hi Ataul,
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
excellent
Always have great deals and excellent to deal with in every way. Can't fault them.
1 februari 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Hi Deb,
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
Fantastic deal, fast service
Offered an unbeatable deal.
Fast delivery
Regular confirmation and updates of order and delivery
31 januari 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.