Awful customer service, been waiting for my phone to arrive for the past 4 days. Have taken 3 full days off work, waiting in all day and no phone has still arrived. Delivery been cancelled on 3 separa... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great choice of handsets and tariffs. My choice of handset was ready and available for upgrade on my current contract. Ordering was very easy and straight forward. Customer service was spot on with qu... Se mer
Företaget har svarat
I am very pleased at the service offered by Direct Mobiles. Even after I ordered my new phone they contacted me to inform me of a potential problem, which I knew about, before dispatching my new phone... Se mer
Företaget har svarat
Although to the untrained eye, it can be difficult to navigate the prices, I found this relatively easy, and found myself the most excellent deal. The phone came quickly and everyone at every level th... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We make choosing a new mobile phone simple! All the best UK deals, from all the networks, all in one place and hand-picked by humans. Whether you want the latest iPhone, Samsung Galaxy or a great value SIM only offer, we're here to ensure you get the best possible deal available.
Kontaktuppgifter
Bemin House, Cox Lane, Chessington, KT9 1SG, Chessington, Storbritannien
- 0203 869 4251
- customerservice@directmobiles.co.uk
- directmobiles.co.uk
3,6
Medel
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awful customer service
Awful customer service, been waiting for my phone to arrive for the past 4 days. Have taken 3 full days off work, waiting in all day and no phone has still arrived. Delivery been cancelled on 3 separate occasions and I have only been notified after 6pm. It’s my Eid today and I’ve been waiting for my phone to arrive since 11 in the morning. Absolute shambles. Worst company to deal with!!!
26 juni 2023
Omdöme utan inbjudan
Excellent phone company one of the best
27 oktober 2020
Omdöme utan inbjudan
Svar från Direct Mobiles
Hi Geoff - thank you for your review! Much appreciated.
They reported me for a fake review
They reported me for a fake review. It was reinstated. I reported them for making fake reviews, and included evidence. They don’t even have a shop and apparently a customer was shown around a shop. Direct Mobiles didn’t report that review for being fake. Direct Mobiles didn’t respond after the reinstatement or edit. Trustpilot didn’t respond so here is another 1 star review for this experience.
27 oktober 2020
Omdöme utan inbjudan
Best prices and Best service guaranteed.
I have purchased Phone contracts for myself and my wife over the last 6 years.
I have been able to get the best deals from them.
I have only had to ring them once, and was able to speak to someone in person within 5 minutes.
23 oktober 2020
Omdöme utan inbjudan
Excellent phone company.
22 oktober 2020
Omdöme utan inbjudan
Took a phone out with these a few years…
Took a phone out with these a few years ago. No hassle came really quick and no problems. Stress free and perfect for covid as you do it all online.
20 oktober 2020
Omdöme utan inbjudan
Great fast service no issues whats so…
Great fast service no issues whats so ever
20 oktober 2020
Omdöme utan inbjudan
Girl in shop was helpful and showed us…
Girl in shop was helpful and showed us what we were looking for
20 oktober 2020
Omdöme utan inbjudan
Bought an iPhone from Direct Mobiles…
Bought an iPhone from Direct Mobiles and the experience was great. Got a great deal and arrived quickly after I ordered! Would highly recommend over any other company
20 oktober 2020
Omdöme utan inbjudan
Excellent service
Excellent service, got to chose my delivery day, and the monthly was the best rate I could find.
I prefer their website for choosing phones and plans.
20 oktober 2020
Omdöme utan inbjudan
Direct Mobiles, Great Service
I had a great experience with Direct Mobiles. From start to finish they were helpful & sorted me out with a great deal on my new phone. Can’t recommend them enough....
⭐️⭐️⭐️⭐️⭐️
20 oktober 2020
Omdöme utan inbjudan
Highly recommend
Great company dealt with dave and he was spot on very easy to communicate with and very helpful gave me. No pressure to a deal I would highly recommend them one of cheapest rates around on phones also
20 oktober 2020
Omdöme utan inbjudan
A* Company!
Been a customer of direct mobiles for the past 4 years now and found that year in year out they offer the best deals on contract prices and service is great when getting the mobiles shipped out to you quickly only spoken to customer services when dealing with upgrading and they have been very helpful. Great phone company!
20 oktober 2020
Omdöme utan inbjudan
it was satisfactory
20 oktober 2020
Omdöme utan inbjudan
Great people to deal with
Great people to deal with. Competitive deals and hassle-free contracts. There's always someone there to help
20 oktober 2020
Omdöme utan inbjudan
Great deal 1st class service
Always sceptical buying from anywhere other thsn the providers but pleasantly surprised got me a great deal i could not get elsewhere and really quick to respond
20 oktober 2020
Omdöme utan inbjudan
Shambles of a company poorly trained…
Shambles of a company poorly trained staff cannot execute simple requests and mis sold products. Poor systems in place to fix issues in purchase please avoid
11 juli 2020
Omdöme utan inbjudan
Always seems to have best deals
Always seems to have best deals, I've got my last two contacts of them now, would recommend
18 juni 2020
Omdöme utan inbjudan
Was suppose to cut my bill ended up…
Was suppose to cut my bill ended up pay full price absolute load of crap ever use these again
3 juni 2020
Omdöme utan inbjudan
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