Directgolf Omdömen 

Visited direct golf to buy a new set of irons but left feeling disappointed and wouldn't use this company again. The advisor spent more time trying to sell me John letters irons than actually listening to what I was looking for. He then tried to sell me clubs that he claimed were right for me despite the specs contradicting his fitting from 5 mins earlier, this gave me the impression he was desperate to offload these older model irons. To cap off my awful experience I was told that a discount code I was emailed from the company wasn't valid despite me meeting all the criteria and t&c's of the offer. Very poor experience. Was so excited to be getting new irons and this experience ruined that.

Hadn't used their site before but a misleading offer snared my business and meant I ordered something that I could have purchased more cheaply elsewhere. I asked to cancel the order within 31 minutes of placing it during correspondence with their service team and was told it couldn't be cancelled as it had already been shipped (this was early afternoon).
Intended to refuse the parcel but a colleague signed for it without my knowledge so I had to pay a UPS charge to return it though my company. The return was signed for on the 11th March yet I received no confirmation of this until I chased them on the 16th. Finally received my refund today, the 19th, and I haven't been refunded the £4.99 I paid for delivery.
Out of pocket by over £10 including the amount I paid to return the item, all due to a misleading offer and not being able to cancel within half an hour of placing the order! Not a website I'd use again or recommend to anyone else.

After using Direct Golf online now for over 10+ years I have noticed a big decline in their reliability over the last few years.
On my most recent attempt to order 6/3/15 , I placed an Adidas 1/4 Zip Sweater XL into my basket. Proceeded through to checkout and paid for the item via credit card. I then received the usual confirmation email after, saying payment was accepted. On more than 3 occasions in the past I have received a phone call from DG informing me that the item I had paid for was no longer in stock and payment was not taken. As this was a sale item, after I checked the site again to see the top was now out of stock, great I thought I'd managed to get the last one. Well after 4 working days my card had been charged, but no update on my order details, only order "pending". I then decided to ring DG as nothing had been delivered and the pending status alarmed me.
Once I eventually got though to the customer service team, I was then informed the item was no longer available and I could either take a refund or credit. I'm sorry but this has been happening all to often now and I accept stock systems might not always run live. Not to be informed was the biggest annoyance as I waited in on the 10th for delivery.
Unfortunately as the title reads, I think I will be taking my business elsewhere from now on. There are plenty of price beating golf sites out there and a lot more reliable. I've even had more consistent customer service off eBay stores. You were good when you started Direct-Golf, but you've gone down hill fast in recent years.

Ordered Galvin Green waterproofs and paid for next day delivery. Package was out for delivery all day yesterday (Friday) but didn't arrive. Phoned courier at 8am this morning and promised a call back within an hour. This didn't happen so I contacted Direct Golf and they told me (a) they couldn't do anything to chase the courier and (b) the courier won't reattempt delivery today because it's a Saturday. I therefore cancelled the order but won't get a refund until next week. To add insult to injury, package turned up today after all and I've had to refuse delivery because I've already cancelled the order. A total waste of my time. I've had problems with the same courier company before, so I won't be using Direct Golf for anything I need urgently again until they decide to use a more reliable courier.

Ordered a Callaway X Hot hybrid on 08/04/12 and money was immediately taken from my bank account, received email saying 3-5 working days. Contacted Direct Golf on 12/04/12 for an update on the delivery of the club to be told I would need to phone on 14/04/14 to get an update. I phoned on Monday 14/04/14 and was told by Rebecca that she would look into it and call me back in 2 days as there was some stock issues. I spoke to Rebecca on 16/04/14 and was told she was dealing with the Sales Manager and promised to call me back within 1 hour, no call received. Phoned to cancel order on 17/04/14 and their solution was for me to pay more for a different club. Hopefully I get a full refund in due course but i'm doubtful. There's plenty of better companies out there who value your custom far more than Direct Golf.

Når ting går galf for denne virksomhed, så går det virkelig galt, deres service center aner ikke hvad de laver, og de har virkelig mange dårlige undskyldninger. Bestilte en golfbag 3/3 og den har d.d. Ikke forladt england endnu, menbetalingen har de trukket allerede d. 26/3

To gange har jeg opbygget en ordre - to gange har jeg modtaget en mail om at de har problemer med at processe min betaling.
Jeg skal tilføje at samme kort ingen problemer havde på Amazon eller lign. steder samme dag!
I deres mail beder de mig fremsende min kredit kort informationer - alt inklusiv, dvs. kort nr. navn på kortholder, CVC nr. etc.
For mig at se er det bekymrende at jeg skulle sende disse informationer så de kan blive brugt til alle mulige andre indkøb. Da jeg meddeler dette annullerer de min ordre og jeg kan starte forfra. Hver gang med samme resultat - uanset hvilket kort jeg forsøger mig med.

Great company to work with!
Good service swift delivery nothing to complain about!

Jeg bestilite et komplet golfsæt hos Direct Golf om mandagen. Først kunne jeg følge ordren på deres eget site, hvorefter jeg kunne følge den fra DPD (et kurerfirma), efter ordren var ude af Direct Golf's hænder. Jeg modtog varerne om fredagen samme uge.
På PDPs side kunne jeg følge ordren, uanset hvor i verden den var. Torsdag ankom den til Kolding, fredag til Brøndby, og jeg modtog varerne på min hjemmeadresse i Nordsjælland samme fredag.

Priserne er rigtig gode, set i forhold til danske priser, og jeg kan kun anbefale dette til andre danskere, der også køber golfudstyr på nettet.

driver and 3 wood are great but direct golf could do better. placed my order and the days went by, called them, they said it hadn't been sent from their office yet and told me it would be done that day, i asked for tracking info, the following day, called them for the tracking info that hadn't been sent.... finally my £270 of clubs arrived, without head covers.... called them again, they tell me they were not sent for some reason, and that they are now being sent out.... it has taken 3 phone calls and a fair while on hold but with any luck i will have the clubs i ordered with their head covers by the end of the month. the clubs were a gift from my partner, all the hastle has detracted from the gesture, will think twice about using direct golf in the future.