Boardshop Omdömen 2 071

So incredibly helpful on the phone. helping me to understand which board is best.
The board was then delivered the very next day!
Outstanding service all round!

sent items very quickly, great customer service, would highly recommend.

Fantastic customer service from the Boardshop team. Knowledge, flexibility and going above and beyond when it comes to getting your kit!
How it should be done.
Thanks Guys

Absolutely brilliant personal service,
Your phone call to say you were sending a different item. Its so refreshing to receive such personal service, when others "dont" I highly recommend your shop. Keep up the great work,

I ordered a board by phone as I had some questions, Ian from the board shop has been really helpful and even contacted me to check I would be in on the delivery day. Really grateful for the personal service and also I'm stoked with my new board!!

Great service,board delivered on time and exactly to spec

Charlie and Ian were very helpful all the way through!

Cheers!

I have now bought 3 boards from Boardshop and the service has been great every time. The boards have all arrived well packaged, with the 2nd board arriving damaged, courier caused damage, but the customer service from Boardshop was great. Will definitely use again as I really rate the Lib Tech boards, great to ride and pretty bombproof.

Have bought two boards from these guys.

No waiting on the phone/waiting for pick up. Answered my questions but also based it around my personal experience surfing etc. Didn't feel like they were just trying to push a sale and instead tailored to my experience, body dimensions and main locations that I surf.

If you buy a board, would recommend asking for a board bag and leash to go with it since they can give you the appropriate size and they're charged at a reasonable price. Made this mistake not asking on my first board! EDIT: If Boardshop are reading this, I'd recommend asking this to if someone decides to buy a board. :P

Board's arrived intact and well packaged/protected.

I was contacted immediately to let me know my board bag would arrive just 24 hours later. Very good customer service.

Ordered some slater fins not the same as photo but they do the job so ,
Haft to be carful with it that more expensive shipping because if you don’t order early in the day it’s a waste of money especially if it’s on like a Thursday ,like I did . Two day shipping took 5 days

But all in all okay

I’ve used Boardshop on multiple occasions and had a lot of correspondence regarding boards and kit. Customer service and response to queries is outstanding.
Deliver always fast and items packaged well.

The Boardshop provide a very good service to their customers.
They always seem to be available for advice and to answer any queries before making a purchase. They act as a well organised team of dedicated surfers who are very experienced and knowledgeable and want the best for their customers.

Packing up some boards for a trip , realised I was a some fins short I was leaving in a few days . Reached out to Boardshop saying this was an emergency. Not an ambulance or fire engine emergency but a surf trip emergency. Their service and postage was superman fast . The fins arrived within 48hours . 5 🌟rating from me .

Really great service from Boardshop team! Super friendly and easy to deal with, quick to respond, and genuinely helpful throughout the whole process. Everything felt smooth and well taken care of from start to finish. Would happily recommend them.

Such good customer service- really motivated and interested. Rare and really appreciated

Have bought items from this company on numerous occasions. Every time they are effective with prompt shipping and fast delivery times.

The customer service is fantastic and are always there to help with any queries you have about the items.

Will continue to purchase from this company and they truly deserve this 5 start review

I ordered a 7'4 Torq Mod fun mini mal through the weekly trade-ins email, they were super efficient and I received it the next day. A great price as it was technically second hand, but had clearly never been used before so I'm very happy! Tested out the board at the weekend and I loooove it, thank you

Brilliant team and brilliant service. We had an issue with the surfboard; we're not situated nearby; and they couldn't have been more responsive, helpful, understanding and kind. Within two days they had sourced a new board, sent a courier to pick up the board and deliver the replacement. Highly recommend this shop.

You won’t go wrong with the guy’s at the Boardshop, great value and old school customer service

I’ve now had 3 boards, bags, fins & leashes etc from the guys @boardshop. Cannot fault the customer service from the team. Absolute pleasure buying from here. Keep up the good work.