Excellent and prompt service. Ordered a pair of ASICS trainers on a Friday and they were delivered the next day to a Post Office for collection. Very competitively priced and great service. Would r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wanted to buy some indoor trainers for pickleball. I ordered some trainers from others sites but they didn't fit my feet well. I ordered some Mizuno indoor trainers from direct badminton. The websit... Se mer
Wow great prices and restringing service with rapid delivery. I'd been keeping on with my old faithful racket and after 20yrs decided to treat myself to an upgrade. Great racket (arcsaber 11 pla... Se mer
Court shoes, specifically for me in playing league badminton, and doing exercise classes. They are definitely 'indoor' trainers, as part of the soles are vents. The fit is snug, it prevents th... Se mer
Företagsinformation
Skrivet av företaget
Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.
Kontaktuppgifter
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, Storbritannien
- directbadminton.co.uk
4,4
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
my package hasnt arrived even though it…
my package hasnt arrived even though it said i was delivered
21 januari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We are sorry to hear there has been an issue with your delivery. Please contact our customer service team with your order number so that we can assist you further.
Kind Regards,
Direct Badminton
Well priced, long delivery time
Well priced, string upgrades a nice touch.
However I placed my order on the 7th (a wednesday), and it wasn't despatched until the 12th, which meant I didn't get it until the 16th. The gap from 12th to 16th is on Royal Mail, but it took too long to reach despatch stage. Will try central sports next time.
16 januari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We are sorry that your order took longer than you expected to be completed. As we were closed over the Christmas period, we had a large queue of outstanding restrings on the week commencing 5th January and whilst our stringing team did work hard to get through this as quick as possible, we did experience longer processing times than usual. We do hope that you are happy with your item and will consider us again in the future.
Kind Regards,
Direct Badminton
Svar från Direct Sports
Hi,
Thank you for leaving us a review. We are pleased that you are happy with your order and received your items in a good time.
Kind Regards,
Direct Badminton
Svar från Direct Sports
Hi,
Thank you for your review. We are glad to hear that you are happy with your items and received your order quickly.
Kind Regards,
Direct Badminton
Best of the best for badminton equipments
It is more than 5 stars! I ordered the badminton racquet Yonex 1000z on Thursday night. They stringed it per my requirement on Friday and I received it on Saturday afternoon. All these stringing and delivery are free of charge. Btw, I forgot to mention their price is not only the best in UK, better than the price in Japan (where it was made) and Hong Kong (where normally the best place on earth to buy due to 0% import tax).
17 januari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave us such a great review. We are very glad to hear that you are pleased with our level of service and quick processing times. We always strive to offer the best products for the lowest price and are very pleased that we have met your expectations. We do hope you will shop with us again.
Kind Regards,
Direct Badminton
Great Deal and Nice Service.
Great Deal and Nice Service.
Thank you….🫡🫡🫡🫡
8 januari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. It is great to hear that you found our prices competitive and were pleased with our level of service.
Kind Regards,
Direct Sports
Disappointing experience
Disappointing experience. Ordered Yonex Wet Super Grap. Purple colour pictured on website significantly differs from colour in reality. Placed order on 2nd of January, delivered 12th of Jan.
13 januari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We are sorry to hear that you are not satisfied with your order and that your delivery was delayed despite your parcel being despatched on 4th January. All images on our site are provided by the brands, and we only have one version of the Yonex Super Grap in Purple, so we can assure you that a correct item was sent. If the grap is unused, you will be welcome to return this for a refund, and as a gesture of goodwill we would be able to offer a free returns label. Please contact our Customer Service Team if you would like this to be arranged.
Kind Regards,
Direct Sports
Great service and prices
Good website. Easy to order. I had one return which add earth with promptly
14 december 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. It is great to hear about your positive experience with us and we hope you will shop with us again.
Kind Regards,
Direct Sports
Great service
Great service, very quick delivery, no worries with returns. Very competitive prices with plenty of selection.
2 januari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave us a review. It is great to hear that you are pleased with our level of service and competitive pricing. We hope you will consider us again.
Kind Regards,
Direct Sports
Svar från Direct Sports
Hi,
Thank you for your review and positive feedback.
Kind Regards,
Direct Sports
Accessible and affordable
Easy to navigate and understand. They provided me with good information in terms of the strings and tension. Prices are good compared to other popular sites such as Amazon. Wait time wasn’t too long despite it being holiday season. In terms of the racket I haven’t had much time to use it but it holds pretty well and seems good. Would definitely recommend and likely to buy another racket again from here if I need to.
5 januari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with your order and our commitment to quick processing times. We hope that you will purchase your next racket with us.
Kind Regards,
Direct Sports
The shuttles were in stock and…
The shuttles were in stock and delivered on time
30 december 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We are glad to hear you had a positive experience with us and hope you will shop with us again.
Kind Regards,
Direct Sports
Good place to get badminton racket and shoe
Was recommended by a friend to use this site for badminton rackets and shoes. I like the fact that the site have very reliable postage. I also appreciate that when choosing a racket, you can actually choose a strong you want and select a preferred tension too. Other site lack this feature which I really appreciate. 1 extra suggestion is, it would be amazing if there is an extra comment option that goes with the purchase for customer to add extra information. Other than that, superb experience.
2 januari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave us a review. It is great to hear that you had a positive experience and find the extra features on our website helpful. If you ever wish to add additional details to your order, you can get in touch with our customer service team who will be happy to help wherever possible.
Kind Regards,
Direct Sports
Excellent 👍
5 januari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We are pleased that you are happy with your order. We do hope you will shop with us again.
Kind Regards,
Direct Sports
Poor customer service
It’s been a week and still no communication on my order. Called customer service and was told the arrives “on or before” info at checkout is an “estimate not a guarantee”. No information, no apology. In a time of consistent updates and fast delivery, that’s just poor customer service
3 januari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. Our estimated delivery times are provided as a guide and unfortunately cannot be a guarantee. We aim to support all customer queries as best as possible and are sorry to hear you were not satisfied with our level of service. All customers are sent an email at the point of despatch, and this should be the next update you receive. We do hope you receive your order soon and are happy with your items.
Kind Regards,
Direct Sports
Great product at great prices and rapid…
Great product at great prices and rapid delivery - even/especially around Xmas - thank you
24 december 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are pleased to hear that you have been satisfied with our level of service. We appreciate your continued custom and hope you will continue to order with us.
Kind Regards,
Direct Sports
No product received yet
Sorry, can only give 1 star so far as the products were expected to arrive on 22/12/25 when I ordered.
Took a day-off to wait for the delivery, but the tacking only shows ‘sender has dispatched on 18/12/25’.
Completely understand it’s busy time of the year, but still no update so far.
28 december 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. Sadly, due to the time of year, we have seen a lot of delays with all of our courier services. After the point of despatch, the parcel is in sole responsibility of the courier and unfortunately we are not able to provide any further resolution until the parcel is no longer deemed as deliverable by the courier. If you still require further support with this delivery, please contact our customer service team with your order number.
Kind Regards,
Direct Sports
Fast delivery and useful sizing guide
Fast delivery and useful sizing guide
Loving my new badminton shoes
22 december 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave a review. We are pleased to hear you are satisfied with your order and our level of service, and hope you will consider us again.
Kind Regards,
Direct Sports
Really good except for the delivery…
Really good except for the delivery notification wasn’t the most accurate
22 december 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for leaving us a review. It is great to hear you are happy with your order. Naturally due to the time of year, delivery estimates may be less accurate due to the increased number of parcels in the couriers' networks. We do hope that you will continue to shop with us again.
Kind Regards,
Direct Sports
I got an amazing product. But paying extra money to get delivery quicker is not worthiet.
I got an amazing product, but for delivery, they charge me 4.95 pounds to deliver in 3 working days. But the actual delivery took 5-7 working days, which was so annoying.
11 december 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. Unfortunately, due to the time of year and volume of parcels, our couriers are experiencing delays that are out of our control. We are pleased that you are satisfied with the item you ordered and do hope that you will order with us again.
Kind Regards,
Direct Sports
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