Excellent and prompt service. Ordered a pair of ASICS trainers on a Friday and they were delivered the next day to a Post Office for collection. Very competitively priced and great service. Would r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wanted to buy some indoor trainers for pickleball. I ordered some trainers from others sites but they didn't fit my feet well. I ordered some Mizuno indoor trainers from direct badminton. The websit... Se mer
Wow great prices and restringing service with rapid delivery. I'd been keeping on with my old faithful racket and after 20yrs decided to treat myself to an upgrade. Great racket (arcsaber 11 pla... Se mer
Court shoes, specifically for me in playing league badminton, and doing exercise classes. They are definitely 'indoor' trainers, as part of the soles are vents. The fit is snug, it prevents th... Se mer
Företagsinformation
Skrivet av företaget
Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.
Kontaktuppgifter
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, Storbritannien
- directbadminton.co.uk
4,4
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Disbelieved, poor customer service
Ordered three items, to which only one was delivered. I rung customer services, who stated they had carried out an investigation and determined that all items were delivered. I told them the bag used could not have fit 3 items in, however I have been made out to be a liar. Will never use again, nor would I recommend to anyone.
9 mars 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your feedback. We are sorry to hear about your experience. It is never our intention to direct blame or accuse our customers of lying, and we hope you can appreciate that we must carry out due diligence and properly investigate these matters. Now that the courier has accepted liability for these missing items, due to the parcel being damaged, we have been able to arrange a replacement.
Kind Regards,
Direct Badminton
I bought this NCS badminton for a try
I bought this NCS badminton for a try, and found that it is pretty good, traveling very much same as feather shutters and last much longer.
Usually we use 2 Victor Master shutters for one session. The first one NCS lasts for 2 sessions.
8 mars 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. It is great to hear your thoughts on the new Victor NCS Hybrid shuttles! We hope you will place your next order with us soon.
Kind Regards,
Direct Badminton
i have not got my racket until now
i have not got my racket until now. Royal mail and direct badminton has betrayed me by saying 1 day delivery. so pathetic with delivery system. they come to my place. then i will get a email saying delivery attempted , but no response and will go back for past 1 week
16 mars 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We are sorry to hear that your parcel was delayed with the courier. Unfortunately, delays with Royal Mail are out of our control and so all delivery times shown at checkout are provided as a guide and cannot be guaranteed. We hope that you are happy with your item and will consider us again.
Kind Regards,
Direct Badminton
Svar från Direct Sports
Hi,
Thank you for your review, we hope you are pleased with your items and will order with us again soon.
Kind Regards,
Direct Badminton
Good company spoilt by poor Parcel Force delivery service.
Have used this company before and always found them reliable. Racket delivered eventually though can't endorse Parcel Force delivery service; not the best. So say tried to deliver parcel but no card left to say they had, very iffy.
5 mars 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We are sorry to hear that you experienced some issues with the delivery of your parcel but hope you are pleased with your item.
Kind Regards,
Direct Badminton
Reliable
Always a quick dispatch, good return system. I definitely prefer shopping here over other suppliers.
4 mars 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We appreciate all returning customers and it is great to hear you are happy with our level of service. We look forward to your next order with us.
Kind Regards,
Direct Badminton
Great racket at a competitive price
My son saved up to buy a badminton racket that was a better quality from his previous ones. He was really pleased with the wide choice available and it arrived promptly. The racket suits him really well (He had it strung to his requirements) and is a great step up from the one he had.
20 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave us a review. It is great to hear that you are happy with your order and our stringing service. We hope you will shop with us again.
Kind Regards,
Direct Badminton
Excellent prices and quick delivery.
Excellent prices and very good and quick delivery. Great that delivery by Royal Mail is an option.
Good choice of equipment.
Will definitely use again.
27 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your great review, we look forward to your next order with us!
Kind Regards,
Direct Badminton
Direct Badminton - First Class Service
Direct Badminton provided an excellent Online Service. The Badminton Shoes purchased are good value for money and delivery time was also very good.
26 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your positive feedback. We are glad to hear you are pleased with your item and that it arrived in good time. We hope you will order with us again soon.
Kind Regards,
Direct Badminton
Strings broke in 5 days, poor customer service
Ordered the following rackets
Yonex Astrox 99 Play 4U5 Badminton Racket (White Tiger) £ 67.95
Yonex Astrox 88 Play 4U5 Badminton Racket (Black-Silver) £66.95
The former racket’s strings broke within 5 days of light use - I contacted customer service as “all their rackets have a 12 month warranty” but they clearly don’t stand by this as they want me to post it back at my own cost which Royal Mail have quoted £13.79 for, and Direct Badminton will only refund £3.99 postage costs.
Plus, once I send it back, they will take up to 21 days to assess whether their warranty covers this issue of broken strings.
Will definitely not be buying from this company again.
2 mars 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your feedback. Snapped strings do need to be assessed in person in order to determine whether or not there is a manufacturing fault.
We offer a £3.99 contribution towards return postage because this reflects a standard delivery charge. We offer the same amount for all instances to keep the process consistent and fair for all of our customers. While some return methods may cost more, customers are free to choose the courier or service that works best for them.
Kind Regards,
Direct Badminton
Would buy again
Excellent product at a very good price. Rapid delivery.
26 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. It is great to hear about your all-round positive experience. We hope you will order with us again.
Kind Regards,
Direct Badminton
Reliable company with great prices!
Want to buy something badminton related - Direct Sports is my second port of call. They may not be linked with BE anymore, but their prices are still cheaper than the company that is linked with BE even with their 5% discount!! 😂
I ordered a racquet and I love it. It turned up in perfect condition.
I've used this company since they were Direct-e-sports and I have no complaints.
19 oktober 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your great review. We appreciated all returning customers and are pleased to have met your expectations again. We look forward to your next order with us.
Kind Regards,
Direct Badminton
A large range of products
A large range of products with a speedy delivery service.
26 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your positive review. We hope you are pleased with your items, and will shop with us again soon.
Kind Regards,
Direct Badminton
Ordered one size too small
Ordered one size too small, and they exchanged both top and bottom to one size up quickly and easily.
Just wish returns were free like most places!
18 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We are pleased to hear that you found our returns process simple and quick. We hope you are pleased with your new items. We are constantly reviewing our policies and continue to work to stay in line with our competitors.
Kind Regards,
Direct Badminton
Need better packing
Everything went well but my racket was received hanging out of the box (handle first) no bubble rap or anything similar to protect it. A bit more tap on the box and the handle wouldn't of come out the corner. That is the only bad thing to say, the postage was on time and the racket is amazing! thank you.
18 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are pleased that you are happy with your item and are sorry to hear that your item arrived this way. We will pass this feedback on to our warehouse team and hope you will shop with us again.
Kind Regards,
Direct Badminton
I had to change my shoe size and the…
I had to change my shoe size and the return system worked very well.
1 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We are pleased to hear that you found our returns process simple to follow and hope you are happy with your exchange item.
Kind Regards,
Direct Sports
Very disappointing experience
Very disappointing experience — unexpected customs charges were not clearly communicated, my parcel was returned without delivery, and I was left waiting with no proper resolution.
The same product was previously ordered in a smaller quantity and was delivered without any additional charges. I was also receiving the same product from a different vendor without any extra charges. However, this was my mistake, as they did not have stock available, and I had to rely on Direct Sports this time.
20 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your feedback. We are sorry that you feel disappointed by your experience with us. It is stated in our Terms & Conditions that import duties, taxes and charges associated with international deliveries are not included within the price of the goods and are the buyer's responsibility. It is always advisable to check your country's customs to determine what additional costs will be incurred before placing an order.
Kind Regards,
Direct Sports
Good quality kit and arrived quickly.
Good quality kit and arrived quickly.
20 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We are pleased that you are happy with your order and our speed of service. We hope you will order with us again.
Kind Regards,
Direct Badminton
Very good service
Very good service. Product great just as described.
19 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. It is great to hear that you are happy with your purchase. We hope you will shop with us again.
Kind Regards,
Direct Badminton
Total shambles
Total shambles! Initial order arrived quickly but unfortunately shoes were too small so I arranged an exchange immediately and posted back. They took ages to confirm receipt of my return even though I could see from
Royal Mail tracking it had reached them. Then apparently dispatched me a new pair but these never got past the “we’re awaiting your parcel” stage witj Royal Mail suggesting they were never actually sent! Made me wait a full 10 working days before they would do anything about it “in case there was a delay at Royal Mail”. Poor service throughout and a complete waste of time ordering from this company. I finally got a refund on 18/02 for something I ordered on 21/01. Nearly a month and I’ve still now got to go and buy shoes elsewhere!!!
19 februari 2026
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your feedback. We are sorry to hear that there was an issue with the delivery of your exchange item. Any issues with the courier are unfortunately out of our control, our customer service team acted as quickly as they could in this scenario and a refund was issued as soon as your parcel was deemed as undeliverable. We can only apologise for this issue on behalf of Royal Mail and hope that your query has now been resolved.
Kind Regards,
Direct Badminton
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