Excellent and prompt service. Ordered a pair of ASICS trainers on a Friday and they were delivered the next day to a Post Office for collection. Very competitively priced and great service. Would r... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wanted to buy some indoor trainers for pickleball. I ordered some trainers from others sites but they didn't fit my feet well. I ordered some Mizuno indoor trainers from direct badminton. The websit... Se mer
Wow great prices and restringing service with rapid delivery. I'd been keeping on with my old faithful racket and after 20yrs decided to treat myself to an upgrade. Great racket (arcsaber 11 pla... Se mer
Court shoes, specifically for me in playing league badminton, and doing exercise classes. They are definitely 'indoor' trainers, as part of the soles are vents. The fit is snug, it prevents th... Se mer
Företagsinformation
Skrivet av företaget
Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.
Kontaktuppgifter
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, Storbritannien
- directbadminton.co.uk
4,4
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast delivery
Fast delivery. Exactly what we ordered. My son needed these for a tournament and they arrived in time for a few training sessions first, actually before the date they were due. Very happy with the quality. Will definitely use this site again.
17 november 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you, we appreciate your positive feedback and are very glad to hear you had a good experience. We look forward to you shopping with us again.
Kind regards,
Direct Sports
As described
As described. very comfortable to wear.
Fast delivery
14 november 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your order and the delivery and hope you will shop with us again.
Kind Regards,
Direct Sports
Great badminton trainer
Great badminton trainer . Quick delivery .
Direct sports always my first preference when I looking for sports items .
I am highly recommended to them .
14 november 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave us a review. We appreciate your positive feedback and hope you will continue to shop with us.
Kind regards,
Direct Sports
Good service
Good service, arrived in time , and good quality shoes .
10 november 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your positive feedback, we are pleased to hear you are happy with your purchase and how quickly your order arrived.
Kind regards,
Direct Sports
Fast shipping
Fast shipping, pricing is very good. Why was my strings set to tension 27lbs and not 28.. I know im not wrong
11 november 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your positive feedback.
Our team of expert stringers have years of experience, and use top of the range stringing machines that are calibrated daily. If you are dissatisfied with the outcome of your order and wish to return the racket to us, we will be happy to assess this again for you. Please contact us directly at enquiries@directsports-eshop.com if you wish for this to be arranged.
Kind regards,
Direct Sports
Lack of responsibility for sending a deformed item
I ordered a racket with custom restringing service. After i received, i found out it has a visible deformation. I sent it back for assesment and they said they didnt find any deformation. After they have sent back, i went to find a professional restringer and he said its clearly deformed. I went and contacted them abt this issue again and they keep push away the responsibility of selling a deformed racket. This so called "badminton shop" just doesnt care after they have sent u a deformed item. DO NOT BUY RACKET FROM THEM!
6 november 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
We are sorry to hear that you were dissatisfied with the item you had ordered.
Your item was assessed by our head stringer, who was unable to see the fault you had described. Following this, we did also provide you with the option to send this racket back to the brand for a full warranty assessment. As you decided against this, we were unable to support your claim further and returned your item to you.
We do care strongly about our customers and the quality of our products, and always strive to support our customers where possible.
Kind Regards,
Direct Sports
Quick delivery Yonex PU Grips
Quick delivery and I got the items at a good price.
6 november 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your review. We are glad to hear you had a positive experience and hope you will order with us again.
Kind regards,
Direct Sports
I’m really pleased with my purchase
I’m really pleased with my purchase! The shuttlecocks arrived quickly and were very well packaged, ensuring they were in perfect condition. Excellent service and great quality — I’ll definitely be ordering again. Highly recommend this company!
7 november 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are very glad to hear you are pleased with your order and appreciate your continued custom.
Kind regards,
Direct Sports
The order took a whole 7 days to…
The order took a whole 7 days to arrive. This despite the fact that I was charged almost 5 pounds for delivery.
Value for money isn't great. I almost want to ask for a delivery fee refund.
7 november 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your feedback.
The tracking information provided for your item should show when the item left our warehouse. Once the item has been collected by the courier we unfortunately have no influence on how long it takes to travel through their network.
If standard delivery had been selected at checkout, there is no promised delivery date therefore we will not be able to issue a refund for a delayed delivery time, provided that the item had left us within 48hours.
We apologise for the inconvenience caused and do hope you will consider us again.
Kind regards,
Direct Sports
The order received within two days
The order received within two days. The tension that Ive ordered was 26lbs but when I got it, it only felt like 21.
Poor product quality maybe because it was on sale.
6 november 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for your feedback.
We are proud to have a team of expert stringers with years of experience, and top of the range stringing machines are calibrated daily. If you are dissatisfied with the outcome of your order and wish to return the racket to us, we will be happy to assess this again for you. Please contact us directly at enquiries@directsports-eshop.com if you wish for this to be arranged.
Kind regards,
Direct Sports
I've used this site quite a few times…
I've used this site quite a few times now. Never had any problems or issues. Easy to use, straightforward. Great selection of Badminton 🏸 items. Good prices to, It's good to receive a discount on certain items. Really good website and excellent service. Definitely recommend and will use again.
24 oktober 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you for taking the time to leave us a review. We appreciate your continued custom and do hope you will continue to order through us in the future.
Kind regards,
Direct Sports
Shoes shopping
I ordered footwear online via the website & the process was very straight forward. Item was delivered promptly & I am delighted with my purchase. I would use this company again.
27 oktober 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi,
Thank you, we appreciate your positive feedback and are very glad to hear you had a good experience. We look forward to serving you again.
Kind regards,
Direct Sports
AVOID, AVOID, AVOID Direct Badminton
AVOID, AVOID, AVOID Direct Sports!
I ordered a £140 badminton racket from Direct Sport and it arrived in an extremely damaged box; ripped, crushed, and banana-shaped. The ‘free gift’ grip was missing, and the whole thing looked like it had been through a war zone.
When I contacted Direct Sport, I was told to return the racket for an “assessment”, which was frustrating enough. I also noticed the racket sleeve was missing, and when I queried it, I was told it wasn’t part of the order. However, there was no option to add it on their website in the first place!
I made it clear I didn’t want an assessment, I wanted a refund. So, I returned the racket. Weeks went by with no communication whatsoever. I had to chase them for updates, and when the refund finally came through, it was £20 short.
They had the cheek to charge me for the “free restring” that came with the racket! I queried this with customer service, but it was clear that empathy and professionalism are not her strengths. The whole experience was shocking and deeply inconvenient.
In contrast, I ordered the exact same racket from Central Sports, and the difference was night and day. Their packaging was ten times better, and the service was excellent. I’m already planning to order my second racket from them.
Lesson learned: I will never, ever buy from Direct Sport or Direct Badminton again. Poor packaging, missing items, awful communication, and a total lack of care. AVOID
28 oktober 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi Baz,
Thank you for your feedback.
It was the packaging of your item which was damaged. The racket itself was not damaged. We have since received your racket back from you, have thoroughly inspected it and can further confirm it is not damaged in anyway.
As you have requested a refund of your order, the fees associated with this are applicable. These fees were specifically pointed out to you in advance of your refund and you still opted to go ahead with a refund. This has been issued to you.
It is always advisable to familiarise yourself with a retailer’s Return Policy in advance of making a purchase with them so that you are well informed incase you need to make a return.
We thank you for providing us with a further opportunity to clarify our terms and conditions for you.
https://www.directsportseshop.co.uk/Return/ReturnsPolicy
Kind Regards,
Direct Sports
Return policy discrepancy
You weren't allowed to try the shoe for fit and comfort on the court ... With a slight of dirt on the sole it was rejected for refund.
I did buy a wide shoe to try the fit which is too big and it's of no use.
20 oktober 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi WTBT,
Thank you for your feedback.
You are correct with you statement of not being allowed to try shoes on court if you would potentially like to return them. I am not aware of any retailer which will allow you to essentially try before you buy. Any item you wish to return for a refund or exchange must be in a resaleable condition, as per the terms and conditions of our Return Policy. Would you be happy to receive a pair of shoes from us that a previous customer has worn on court? I doubt it.
Kind Regards,
Direct Sports
Next day deliveries take up to 7 days!
placed order Monday morning, paid extra next day delivery - rang Wednesday as not arrived told it might take 7 days! arrived Thursday. emailed and asked for a full postage refund or a returns label as I needed them for Wednesday and didn't arrive in time. Didn't reply to the email when I rang they offered me £1 refund or charge me £3.99 for a returns label!
24 oktober 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi Anne,
Thank you for your feedback.
I can see you placed your order with us on 20th October at 10:31am. This was picked, packed and dispatched by 10:35am, only 4 minutes later.
I understand the delay with your parcel was with Royal Mail, any delays experienced with the courier are naturally out of our control. We have since issued you with a refund of the price difference between the service you initially paid for and the service you have received.
Should you wish to return your items, please see our Return Policy via the link below.
https://www.directsportseshop.co.uk/Return/ReturnsPolicy
Kind Regards,
Direct Sports
I ordered a few things and not all of…
I ordered a few things and not all of them fit. I send back the stuff to swop and got the new sized ones a week later.
20 oktober 2025
Omdöme utan inbjudan
Goods yet to arrive
Goods yet to arrive. Not happy with royal mail.
24 oktober 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi Philippa,
Thank you for your feedback though this is a review of Royal Mail and not Direct Sports.
I can see Royal Mail attempted delivery to your address on 20th and 21st of October but you were not available. I understand you requested redelivery and your order has successfully been delivered to you today.
Had someone been available at your address on 21st October, delivery would have been a lot quicker, and well within the estimated 2-3 working days from dispatch on Friday 17th October.
Kind Regards,
Direct Sports
Took exactly a week for the item to…
Took exactly a week for the item to arrive. I bought some shuttlecocks and some of the feathers were unfortunately already a bit damaged (nothing major).
22 oktober 2025
Omdöme utan inbjudan
Svar från Direct Sports
Hi Hassan,
Thank you for your feedback.
Could you please contact us directly with your order number so we can look into this for you? It sounds as though your parcel encountered an issue with the courier whilst in transit as we would most certainly not dispatch damaged items to you.
We can be contacted by telephone Monday-Friday 10:00am-5:00pm on 01740646961 or by email to enquiries@directsports-eshop.com.
Kind Regards,
Direct Sports
Superb service
A fast delivery of quality shuttlecocks at a good price
20 oktober 2025
Omdöme utan inbjudan
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