Stay away from this company, ordered a product and paid next day delivery and it didn’t arrived. Now they say will arrive in a week; dismal customer service. It’s frustrating paying for a service when... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Se mer
Företaget har svarat
Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Se mer
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Se mer
Företaget har svarat
Företagsinformation
- Online-marknadsplats
- Butik med kökstillbehör
- Bänkskivor
- Hushållsvaror
- Leverantör av reservdelar för vitvaror och hushållsapparater
Skrivet av företaget
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Kontaktuppgifter
1 Birmingham Road, B71 4JH, West Bromwich, Storbritannien
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and great prices really…
Great service and great prices really nice would defiantly recommend

Svar från Direct2Publik - Home & Garden
800w halogen portable heaters
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for cold mornings to get ready for work rather than putting central heating on. Unfortunately, one of the bulbs has blown. Contacted the supplier, with an attached picture. I was contacted 36 hrs later asking if I wanted to buy replacement bulbs. I possibly thought the 3 month warranty would cover this. So be aware.

Svar från Direct2Publik - Home & Garden

Svar från Direct2Publik - Home & Garden

Svar från Direct2Publik - Home & Garden
What a waste of space their customer…
What a waste of space their customer services are, they are appalling, their website says, and I quote, "our customer service is top priority" clearly not if you have a problem with their couriers being dishonest, they are slow to reply and then on the 3rd contact want you to fill in a meaningless form, why should I do their work for them. The Courier posted a photo of my parcel apparently going through my letterbox, if he had actually shoved it through I would have it wouldn't I, there are only the 2 of us here and we both came home together to NO parcel, despite it showing as delivered. This Company couldn't care less, don't believe their slick website.

Svar från Direct2Publik - Home & Garden
Scam site takes your money doesn’t…
Scam site takes your money doesn’t refund …..

Svar från Direct2Publik - Home & Garden
Would never purchase from here again as…
Would never purchase from here again as I bought my items they then send them and u receive all notifications. Then they cancel your order and get the courier to return it meaning you never receive an order then they message and say u will be refunded it’s a bad batch and u don’t get refunded. I’ve now missed the Boxing Day sales to buy more advent calendars . Avoid if u can

Svar från Direct2Publik - Home & Garden
Only received half my order,was unable…
Only received half my order,was unable to track it as tracking just said waiting to be shipped.Received a message to say sorry but has been delayed due to shipping.Had no reply for 3 days now and no word of what's going on.I have asked for a refund but no reply.It's really a very poor service and not one I would recommend people use.

Svar från Direct2Publik - Home & Garden
great bit of kit at a great price
The kit arrived by courier next day as promised, at first glance the poles appear flimsy but are suitable for the task and function perfectly, i now have lovely clean upper floor windows!

Svar från Direct2Publik - Home & Garden
Bought some clothes airers
Bought some clothes airers that was quick an easy to do. We was kept up to date when it was ready for dispatch and sent a link for Evri. When delivered one of the airers was damaged and we WhatsApp with photos to show damage. No answer so we phone and managed to speak to someone who sorted it out and sent a replacement. Only comment I would make they need to look at there WhatsApp message because I sent 2 messages both was not seen so never got replied. So doesn't look good from a customer's point of view.

Svar från Direct2Publik - Home & Garden
I would AVOID this company
I was told to return ebay Order Number: 03-13390-12884 to you and I have also messaged you a few times now as I used Royal Mail Tracked 24 Service. The Royal Mail tracking number is: MZ386443094GB. The return item has now been delivered and I am still waiting for the refund to be processed and I am not waiting any longer for it. They are very ignorant and will not answer a single message. I am now contacting trading standards and will be going to small claims court

Svar från Direct2Publik - Home & Garden
you did'nt deliver said mugs just sent money back
you did'nt deliver said mugs sent money back no explation or apolagey no infomatiom zilch.

Svar från Direct2Publik - Home & Garden

Svar från Direct2Publik - Home & Garden
Excellent communication and price.
Excellent communication and price.

Svar från Direct2Publik - Home & Garden
Great prices great customer service…
Great prices great customer service will use again

Svar från Direct2Publik - Home & Garden
Good quality stuff
Nice and Rapid reply, good quality trash bin.

Svar från Direct2Publik - Home & Garden
Detta är Trustpilot
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