Stay away from this company, ordered a product and paid next day delivery and it didn’t arrived. Now they say will arrive in a week; dismal customer service. It’s frustrating paying for a service when... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Se mer
Företaget har svarat
Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Se mer
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Se mer
Företaget har svarat
Företagsinformation
- Online-marknadsplats
- Butik med kökstillbehör
- Bänkskivor
- Hushållsvaror
- Leverantör av reservdelar för vitvaror och hushållsapparater
Skrivet av företaget
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Kontaktuppgifter
1 Birmingham Road, B71 4JH, West Bromwich, Storbritannien
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
3,6
Medel
943 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Item paid for but not available?
I ordered a kettle then a few days later I was informed it was not available and my money would be returned. I have not yet received the refund.
14 mars 2026
Svar från Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Kind regards
Direct2Public
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Highly recommend
Great company, really quick and easy to get what I needed and excellent quality. Brilliant price too. Thank you!
27 maj 2025
Omdöme utan inbjudan
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
I bought voucher on wowcher but c
I bought voucher on wowcher but c
Couldn't find the item on direct to public kept trying everyday then I did find it but kept not taking my voucher got in touch with both companies wowcher got in touch followed what they sent so eventually was able to buy it and my greatgrandson loves it would by from them again I dont know what I was doing wrong but I'm sure it was me at fault thank you Direct2Publik
26 januari 2026
Omdöme utan inbjudan
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Svar från Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Kind regards
Direct2Public
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Great seller
Great seller, with good communication, great sturdy stand to use. Thank you
4 februari 2026
Omdöme utan inbjudan
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
no stress
Can't fault them at all. The price was a serious bargain compared to other spots, and the delivery was spot on—turned up exactly when they said it would. No stress, no long ting. Definitely using them again.
23 januari 2026
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Took the money and disappeared
No sign of the order being with the delivery company after a week, far less getting delivered. Almost impossible to reach anyone by phone or chat. All the signs of a complete scam.
22 januari 2026
Svar från Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Kind regards
Direct2Public
Rubbish
Asked me to create a paypal account to refund the delivery, then cancelled my order as Evri never delivered the parcel
19 januari 2026
Svar från Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Your original payment method is being declined and is not allowing us to process the refund.
Kind regards
Direct2Public
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Excellent value for money and great…
Excellent value for money and great customer service
10 december 2025
Omdöme utan inbjudan
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
The communication was quick, excellent correspondence
The communication, quality of goods and price were extremely good
12 januari 2026
Omdöme utan inbjudan
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Definitely a 5 star from me
These people definitely deserve a 5 star. Bought a heater from them that was faulty (which can happen). when speaking to them without any questions they replaced it. The customer service was excellent I would definitely recommend this place.
Keep up the good work 👏
5 januari 2026
Omdöme utan inbjudan
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Svar från Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Kind regards
Direct2Public
Never received the order and no communication!
24/12/2025 - Never received the order! Paid express delivery 17th December 2025 for a baby bouncer and pram set. Should have been received withinn72 hours. After 6 days EVRI said they were waiting to receive the item from direct2public. We have heard nothing and received nothing. Thank you for ruining our daughters Christmas and for failing to respond to my online call back!
17 december 2025
Svar från Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Kind regards
Direct2Public
Order processed and delivered quickly
I placed my first order on Sunday and received my items Tuesday, in plenty of time for Christmas. My items were as described and at competitive prices.
They have a huge range of products and a very easy to navigate website. Being a first time customer, I was made aware at the payment part that I would be directed away from the site. My only issue was that I didn’t receive an email confirmation, but that could have been my issue as much of theirs.
I will be using this company again, it was a good experience and I would highly recommend.
23 december 2025
Omdöme utan inbjudan
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Good customer service
Arrived on time but it was not all there. Rang and spoke to a gentleman in customer service advised him of the situation and he advised that the missing items would be delivered the next day. The missing items did arrive the next day so can't say anything bad about this delivery.
2 december 2025
Svar från Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Evri said that they have the parcel…
Evri said that they have the parcel which was a week ago
6 december 2025
Svar från Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Kind regards
Direct2Public
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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