Stay away from this company, ordered a product and paid next day delivery and it didn’t arrived. Now they say will arrive in a week; dismal customer service. It’s frustrating paying for a service when... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Se mer
Företaget har svarat
Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Se mer
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Se mer
Företaget har svarat
Företagsinformation
- Online-marknadsplats
- Butik med kökstillbehör
- Bänkskivor
- Hushållsvaror
- Leverantör av reservdelar för vitvaror och hushållsapparater
Skrivet av företaget
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Kontaktuppgifter
1 Birmingham Road, B71 4JH, West Bromwich, Storbritannien
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Svar från Direct2Publik - Home & Garden
Scammers AVOID AT ALL COSTS
Scammers. 76 year old mum ordered 2 hose pipes through Wowcher from this company which just fell off the reel!! Absolute rubbish.
Went through Wowcher who gave me label to send back which I did.
Didn't get refund, have been chasing wowcher and Direct2public ever since, MONTHS, said they can't find them!!!!
AVOID AT ALL COSTS UNLESS YOU WANT TO BE RIPPED OFF
Will be doing seperate review on Wowcher RIP OFF CON MEN.

Svar från Direct2Publik - Home & Garden
Great bit of kit (Sliding hammers) good…
Great bit of kit (Sliding hammers) good quality, and an excellent price. Deliverd on time.

Svar från Direct2Publik - Home & Garden
Item was OOS
Item was OOS after I had ordered. On the plus side they did send a text to apologise and I was refunded quickly. Just disappointed as I have been searching for this item for quite some time .

Svar från Direct2Publik - Home & Garden
Did not receive what I ordered
I was not happy receiving an ironing board with a cover I did not order and requested to either be given the correct item or get a refund.
I was advised to return the ironing board. So I selected for a collection (being disabled) and waited all day despite receiving confirmation that it would be collected.
I have asked customer service to help with ensuring another collection, if I find that this issue continues to drag beyond three weeks, I will call my bank and dispute the payment. A complete waste of my time and energy.

Svar från Direct2Publik - Home & Garden

Svar från Direct2Publik - Home & Garden
Everything was broken/opened
Everything was broken/opened. Just a lot of cr*p tbh. Tried emailing and calling them for a refund and they hung up on me and never replied to my email. Do not purchase from them!!

Svar från Direct2Publik - Home & Garden
No communication when i try to phone…
No communication when i try to phone them they dont respond some of their phone numbers are not recognised i have been waiting now for three days for my item to arrive and still waiting ( order number 50129098 item number 61631808) certainly not impressed with this company .

Svar från Direct2Publik - Home & Garden
Good scooter 🛵 for the value thank you…
Good scooter 🛵 for the value thank you local to us and easily accessible

Svar från Direct2Publik - Home & Garden
Delivery was quick and I was very…
Delivery was quick and I was very impressed by the product

Svar från Direct2Publik - Home & Garden
I have ordered Dashcam
I have ordered Dashcam. Arrived early but faulty and not brand new it’s been used before has scratches z front and back. Which is very disappointing never had that bad experience before still waiting for problem to be resolved. Got email will get back to you in 24hrs I hope I will have my money back.

Svar från Direct2Publik - Home & Garden
Disappointing, avoid
Paid extra for next day delivery, first they emailed to say it m was dispatched, then they emailed saying slight delays, only to completly stop responding via email. Then item turns up a week later. The item itself is very poor quality l, I haven't used it nor do I intend to. Avoid at all cost

Svar från Direct2Publik - Home & Garden

Svar från Direct2Publik - Home & Garden
Unfortunately my items were out of…
Unfortunately my items were out of stock. The problem was I wasn't informed at point of ordering, waited over a week for delivery and to date, another week later, ive still not received my money back

Svar från Direct2Publik - Home & Garden
The company itself was great…
The company itself was great communication was great but the service was let down by the courier.My order was stuck with EVRI/Hermes from 31/7/25 until 06/08/25 with no communication from them

Svar från Direct2Publik - Home & Garden
LIsts Items for Sale that they don't…
Lists Items for Sale that they don't have stock of and hides that fact from you for over a week, before they REFUND YOU!

Svar från Direct2Publik - Home & Garden
They are brilliant
They are brilliant
I went to collect and had to pay cash (only pay cash when coming for collection) which is a minus, but I can't fault the cheap price and quality of what I bought.
I'll defo come again

Svar från Direct2Publik - Home & Garden
Absolutely love the ottoman
Absolutely love the ottoman, got one in brown & black, customer service was brilliant too, thank you 😁

Svar från Direct2Publik - Home & Garden
Item still not delivered after a week
Still waiting for delivery one week on. I'm beginning to doubt that the delivery will be made at all.
Perhaps direct2public should consider a different delivery service to Evri.

Svar från Direct2Publik - Home & Garden
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







