I needed the part overnight, but FedEx failed to accomplish this goal. I called direct brand and they were quick to resolve my problems by refunding my shipping costs. When the part arrived it was muc... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a technical issue and the owner Matthew returned my call and found an immediate solution! Amazing old fashioned and honest service without any headache. Matthew and his team shipped my orde... Se mer
I want to thank you for your quick response and shipping. Received my Booster pressure pump in 2days. Awesome service. Other suppliers required several weeks delivery even if it was in stock. I hig... Se mer
Payed for 2 day shipping for furnace parts that I desperately need and I still have not received it. Probably won't order anything from you again and will avoid fedex at all cost. They have been here... Se mer
Företagsinformation
Skrivet av företaget
Get replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Kontaktuppgifter
Manchaug Mills, 9 Main Street #4A, 01590, Sutton, USA
- sales@direct-brand.com
- direct-brand.com
4,2
Bra
314 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Received product quickly
Received product quickly. Ceramic igniter fired up nicely. Wish they had more replacement parts for my Yoder smoker but I rehabbed it with this part
13 augusti 2021
Fast delivery
Fast delivery. Came next day everything was great. Customer service is local as well
9 augusti 2021
Easy to place order
Easy to place order, fulfilled accurately and shipped on a timely basis, great experience!
9 augusti 2021
Everything works fine easily to install…
Everything works fine easily to install
It’s summer so we can’t turn on the pellet stove full time yet but we tested it !!
24 juli 2021
Highly recommend
Got the oem number off my failed blower and they had the exact replacement at about half the price of some other places. Needed it asap so went with the next day option and it arrived just as planned. Installed and running again made easy with the right part
4 juli 2021
Omdöme utan inbjudan
Customer oriented & very professional
21 juni 2021
Great parts better customer service
I needed the part overnight, but FedEx failed to accomplish this goal. I called direct brand and they were quick to resolve my problems by refunding my shipping costs. When the part arrived it was much more robust than the original part I pulled out and my water heater fired right up. Shop with these guys with confidence.
9 juni 2021
My order was shipped right away and…
My order was shipped right away and received on time as promised.
Order was packaged well and every thing was in the box. I will use
Direct Brand again and would recommend them to any one who needs
to buy the products they sell.
2 juni 2021
So glad Walmart uses your company.
10 maj 2021
The part I needed was discontinued so I…
The part I needed was discontinued so I was skeptical about getting a replacement. Direct Brand had it for a reasonable price and it was shipped out very quickly. And the part worked. My oven lit right up. Direct Brand has been a five star service up to this point. Thanks.
4 maj 2021
Absolutely love the tall baseboard heat…
Absolutely love the tall baseboard heat covers, just wish they had the cover for the connecting boards and the corner cover. Went back to order more and they have the corner cover but it says it’s a left end cover, called and left msg regarding that as I need two corner covers for now but so far no one has called me back.
26 april 2021
The part came in a timely manner
The part came in a timely manner, was OEM, and fixed our issue.
25 april 2021
They quoted the correct shipping time
They quoted the correct shipping time. Part came new and securely wrapped with bubble wrap. Will use again.
22 april 2021
Svar från Direct Brand
Dear Jennifer, thank you taking the time to leave a review. We are delighted to hear that you were please wit our overall service and look forward to doing business with you in the future. take care and be safe
Very fast shipping and good products.
21 april 2021
Svar från Direct Brand
Dear Robert, thank you for taking the time to leave a review. we are pleased to hear that you are happy with our shipping and products. take care and be safe
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.