After trying to use my membership several times, I’m appalled to see Dine & Play act so unprofessionally on social media by liking inappropriate videos. These videos are sexual, explicit and dis... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Tucked away in a cozy corner, this restaurant has a charming ambiance that instantly makes you feel at home. The menu is extensive, making it hard to choose! I opted for the masala dosa, which was pe... Se mer
Företaget har svarat
I rang customer service as my app stated that my card had expired. Through my call I found out that my membership has been extended by a further year & I needed to log off & log back in again to recei... Se mer
Företaget har svarat
No company is perfect but the measure of a good company is how they respond when something goes wrong. My Dine club card had not turned up several weeks after I'd paid for it. I e-mailed customer se... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Looking for great discounts on your ideal dining experience? Grab your friends, family or partner and get amazing restaurant discounts with Dine!
Kontaktuppgifter
Storbritannien
- 01273 668831
- enquiries@dineclub.co.uk
- dineclub.co.uk
3,7
Medel
634 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful customer service
Very helpful customer service. Tayne answered all my questions professionally. Thanks!
3 mars 2022
Omdöme utan inbjudan
Svar från Dine & Play
Hi Colin, Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊
Registering problems
Had trouble with registering this
Morning so rang helpline and spoke
To Emma. So efficient, had it all sorted
In 5 minutes. Brilliant
23 februari 2022
Omdöme utan inbjudan
Svar från Dine & Play
Heya Jan. What lovely feedback! Thanks ever so much. Always here for you should you need us!
Spoke to Ella today to sort out my…
Spoke to Ella today to sort out my Boundless membership to Dine.
She certainly sorted me out very quickly and explained things clearly.
22 februari 2022
Omdöme utan inbjudan
Good phone response
Had some questions about the service and spoke to Tayne on the phone. He fully answered my questions in a very nice manner and simplified what I needed to know. Thanks.
21 februari 2022
Omdöme utan inbjudan
Svar från Dine & Play
What a DELICIOUS review, M.G! Thank you. We’re really glad Tayne was able to assist you.
Very helpful and friendly service
Very helpful and friendly service, sorted my query quickly. Very pleased.
14 februari 2022
Omdöme utan inbjudan
Svar från Dine & Play
Heya Geraldine. What lovely feedback! Thanks ever so much. Always here for you should you need us!
Tayne was very helpful assisting us…
Tayne was very helpful assisting us with the app - sadly none of the restaurants we chose to call today were accepting the card but our local Loch Fyne still does so that will be our next lunch out
9 februari 2022
Omdöme utan inbjudan
Svar från Dine & Play
Hi there, Helen. We are sorry that this was your experience with Dine on this occasion. It’s really important that we get to the bottom of this for you. Please get in touch with us at enquiries@dineclub.co.uk and supply us with the details. We will be happy to investigate this for you. That being said, thank you for you lovely review and happy Dining!
Very happy .
I could not down load your app on my phone for some reason.So I contacted you and your adviser arranged for someone to contact me to arrange getting a card all went well very good service all round .Thankyou
Brian Wiley CM35EU
8 februari 2022
Omdöme utan inbjudan
Svar från Dine & Play
Hey Brian! Thank you so much for your feedback, we really appreciate it. We hope you continue to enjoy. Happy dining 😊
Thanks Tayne managed to have a lovely…
Thanks Tayne managed to have a lovely meal with your assistance in resolving the app issue
Take care
4 februari 2022
Omdöme utan inbjudan
Svar från Dine & Play
Hi AF. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊
Thank you Tayne
Thank you Tayne - Boundless rep suggested i call you to assist registration with 'DINE' - you talked me through the whole process on PC and then Mobile App. You were very patient and helpful. Many thanks. M.F.
25 januari 2022
Omdöme utan inbjudan
Svar från Dine & Play
Hi Michael. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊
a big shout out …
Thank you Ella Busk for answering my query so clearly and efficiently.
6 januari 2022
Omdöme utan inbjudan
Svar från Dine & Play
It’s always so nice to hear such lovely feedback from our members. Thank you, Chrissie! We will let Ella know about your kind review.
Accessing my Dine membership…
I could not access my Dine membership but Tayne sorted out the problem really quickly. Thank you!
17 december 2021
Omdöme utan inbjudan
Svar från Dine & Play
Hi Susan. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊
Svar från Dine & Play
Hi there, Norma. Super happy to hear this! We hope you continue to enjoy those delicious discounts!
Svar från Dine & Play
Heya Chrissie. What lovely feedback! Thanks ever so much. Always here for you should you need us!
Truly Professional customer interface
Query with membership access was dealt with very efficiently and professionally. Helped me change a couple of parameters and ensured the system was working correctly - excellent service.
9 december 2021
Omdöme utan inbjudan
Svar från Dine & Play
Hey Johnh! Thank you so much for your feedback, we really appreciate it. We hope you continue to enjoy. Happy dining 😊
Very Good Customer Service
Ella was very helpful in sorting out an issue with my account.
Very polite and sorted the problem quickly.
Highly recommended
30 november 2021
Omdöme utan inbjudan
Svar från Dine & Play
Let’s all go and get 25% off dinner and drinks to celebrate! 😉 Thank you for your wonderful review, Gareth! We’ll be sure to pass your lovely comments on to Ella.
New membership through Boundless
I wished to activate my new membership through Boundless but the system wouldn't accept it as I had an existing membership which I thought had lapsed. Ella sorted out the problem so I'm now up and running with the new membership. Thanks Ella.
29 november 2021
Omdöme utan inbjudan
Svar från Dine & Play
What a DELICIOUS review, Alan! Thank you. We’re really glad Ella was able to assist you.
New Dine membership application
After becoming a Dine Club Member I was unsure how I got proof of membership for the restaurants & Sol at Dine HQ was very helpful in explaining how it all worked & how to produce proof of my Dine membership. Well done Sol & thanks.
25 november 2021
Omdöme utan inbjudan
Svar från Dine & Play
It’s always so nice to hear such lovely feedback from our members. Thank you, Wendy! We will let Sol know about your kind review.
New DINE membership
As I was unable to download the DINE app, Ella and Tayne sorted out my application satisfactorily. Ella could not take my payment due to the constraints of home working.
24 november 2021
Omdöme utan inbjudan
Svar från Dine & Play
Hi Alison. Thank you for taking the time to review the service you received. Ella and Tayne will really appreciate your feedback. I hope we've managed to sort everything with the payment for you now 😊
I received an invite to join the Dine…
I received an invite to join the Dine Club through my Boundless magazine. As a older lady who lunches - it is a treat to be a member.
I spoke to Twayne - a member of the team- as my phone has not the facilities to download the app. He very patiently explained that a card would be sent to me as an alternative, and today I have received the said card. It was just lovely to talk to and correspond with a caring young gentleman
23 november 2021
Omdöme utan inbjudan
Svar från Dine & Play
Let’s all go and get 25% off dinner and drinks to celebrate! 😉 Thank you for your wonderful review, Mrs Flannigan! We’ll be sure to pass your lovely comments on to Tayne.
Help to get started on Dineclub
Tayne was very patient and helpful with getting me signed up to use Dineclub.
23 november 2021
Omdöme utan inbjudan
Svar från Dine & Play
Hi Stephen. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.